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Customer reviews

Rating 4.8 out of 5 stars with 48779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 48,779 reviews
  • Rated 5 out of 5 stars

    Open box warning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful I added, but I thought was New, but it was the same price open box to my account and now they they will not price match me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and PC compatible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable. Works perfectly on my PC with Steam. Plug and play. I didn’t have to download anything and steam automatically detected it as a compatible playstation controller. Now I have an extra controller for a PS5 when I pick one up maybe next year. Got this open box like-new condition for $55, Amazing deal.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love the colors!!! It’s so cool with my in home decor. People thought I got my controller customized.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Grey controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this as gift that I bought he loves it!!! Thinks the color is sweet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Quality gaming controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with ease and response time is immediate. No complaints about this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've you got a ps5 controller you know what your getting a great controller but wow this red really pops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this controller better than I thought I would. It’s very comfortable to hold, it plays so smoothly, & I absolutely love the haptic feedback it gives. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new edition to my PS5. Can wait to get more accesories for my PS5. Best Buy is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Black PS5 Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Black PS5 Controller on November 2022. Very sturdy and comfortable compared to the old ps4 controller. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller great color not much to say since it’s similar like the other it’s just the red really pops

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best controller color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 controller / best color for me its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I just want to put it on display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty color. This blue is amazing the pictures don’t do this controller any justice. You have to see it with your own to see how beautiful it really is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay remotes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remotes are nice but the player drift that happens within months is horrible. Other than that make sure to get a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way better than the white one that comes with the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nothing like it, love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this controller is so interactive with the game it makes you immerse in the game you play, there’s nothing about this controller you won’t like. The color for sure adds a kick to my gaming set up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kymjabo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun design for new ps5 controller. No issues. Works just like the other ones with a fun design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Different Color, Still Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great as expected. Love the color variations offered at Best Buy. Recommend buying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I would recommend this product to everyone looking to enhance their gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is sleek, comfortable, and reactive. The midnight black color is also a very true black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!! Brand new perfect and crisp. So far my favorite controller outta the many.

    I would recommend this to a friend