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Customer reviews

Rating 4.8 out of 5 stars with 48751 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 48,751 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this is 2 other colors and they all work great! They have good battery life too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Must buy controller like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and superb controller have lasting battery charge love purple color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller a head of its time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5's DualSense controller is a true leap forward in gaming hardware, offering innovative features that enhance the overall experience in ways that feel natural yet groundbreaking. Sony has clearly put a lot of thought into this new generation of controllers, and it shows in every aspect of the DualSense. The PlayStation 5 DualSense controller is nothing short of a triumph in gamepad design. With its groundbreaking adaptive triggers, exceptional haptic feedback, and solid ergonomic improvements, it offers a fresh, immersive experience for next-gen gaming. Although the battery life could be better, the controller's other features, such as the improved design, responsive buttons, and versatile compatibility, make it an essential part of the PlayStation 5 experience. For anyone considering upgrading their controller or jumping into the next generation of gaming, the DualSense is a must-have. It doesn’t just improve on the old, it completely redefines what a controller can do, making it an essential piece of hardware that every PlayStation 5 owner should experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels premium in smaller details. The textured grips, smooth buttons, and responsive analog sticks show careful design. The built in microphone and speaker are convenient for quick chats, and the battery life is solid, especially considering the advanced features packed inside.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My personal FAVORITE controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing might seem expensive, but it's worth it! This is pure quality! The ergonomics are perfect, and the color scheme is beautiful! It might be just me, but you may notice a slight purple glint on this controller, which I LOVE!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice Colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this the color look so nice. However, I did notice how lighter this controller felt than the white version, the material feels different too way different than the ones that comes with the console. Cons- price

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth it to have two controllers.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play video games, and I already have a DualSense Wireless Controller. Bought this for my gaming PC, for my iPad Mini, and iPad Pro. Once you get use to how to connect this controller to bluetooth, you can enjoy the Pro feeling you get from only a Sony product. There are so many ways to use this in playing a game on almost any product you like. So worth the extra money to get another DualSense Wireless Controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My PlayStation 5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve held . Great color just all around great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller love the color. No stick drift or any buttons sticking and strong haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a game-changer for PlayStation. The adaptive triggers and haptic feedback create an immersive experience, especially in games like Horizon Forbidden West and Astro’s Playroom. It’s comfortable to hold, with a sleek design and responsive buttons. The battery life is solid, though it could be slightly longer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Slick & Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texture feels good on the hands, works exactly like any other controller but looks fantastic. The color is distinct and the pearlescent finish makes it always fun to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is honestly one of the best controllers I’ve ever used. The ergonomic design feels comfortable even during long gaming sessions, and the buttons and sticks are responsive and smooth. The adaptive triggers and haptic feedback add a whole new level of immersion — you can literally feel different textures, tension, and actions depending on the game. It makes gameplay way more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Stunning.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually think this one is more purple than the actual purple one, it's such a pretty controller and the drift is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I bought a ps5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors that you can find on the store are really nice, and they work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller and the color is cool too. Can't beat the ps5 controller. Feels good, works great and looks good. I can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Hands DOWN best gaming controller experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crimson red is very stylish. I choose this color over the black because it doesn't stand out. It's a neutral color so, it was pretty much a typical color nothing too special. Im satisfied with the color of this control pad. This one will be tougher to find. I love it. Although, im highly disappointed in the price point. Retail is higher than the black and the standard base color white. Overall, the haptic feedback and dual sense is a gem. One of the secret weapons for next-generation state of the art gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Dual Sense Controller Volcano Red is SICK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has served me well in my gaming experience. The color looks amazing out of the box, and has gotten plenty of complements by my guests. 10/10 recommend this controller for anyone looking to add a pop of color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and Easy To Hold

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is bigger than the PS4 but it is lighter than the PS4 controller in my opinion. I do not like gaming with heavy controllers. The PS5 controller has a comfortable feel. I haven't had any issues so far with the PS5 controllers. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Solid stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller that hasn’t had any issues for months. The colors are also really pretty irl

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Incredible controller for a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller pairs seamlessly with my computer and works for almost every game I use it with, all while feeling comfortable to hold with a sleek design to boot

    I would recommend this to a friend