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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.5 out of 5 stars with 6390 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 6,390 reviews
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order it was left out side and Best Buy still hasn’t giving me no help my son didn’t even get his gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse product ever. Never buying it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Relies on PlayStation Network

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …and when it’s down the Portal just becomes a brick, even when your PlayStation and internet are fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only works with full 4 bars of wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a hunk of junk. Why this thing cant teather to the ps5 and instead has to 100% hook to wifi is a scam and a shame.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot take it on a car ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. You have to have your PS5 on in order to play. It's good to have for the person that has everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible and slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible doesn’t work properly and so slow. Must have really high speed WiFi or it’s just useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrified to ever purchase here again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty hard to review a purchase that you never delivered and refused to refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste my money here………………………………………………:::::::::::::::::::

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishonest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BestBuy representative on chat tried to have a portal I paid for shipped to their address. How deceiving is that. And BestBuy keep transferring me to tgis person and that person bit no one is acknowledging what happened to me. This is just SAD

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worse PSP ever !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PSP don't have memory slot , card nothing at all ,it can only do is to connect via wifi to your console at home for you to play games that is completly useless!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inconvenient

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that you have to be paired to the PlayStation it makes it very inconvenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad material bad screen i don’t recommend this item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't purchase again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool tech without alot of real good use. Maybe as they develop cloud it will get better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is trash if you don’t have excellent WiFi would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant play unless your system is on and it constantly disconnected from my playstation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hand held

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works near the console Can't be used at the same time as console

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    LCD screen looks worse that the OG Nintendo Switch

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD screen looks worse than the 2017 Nintendo Switch. Buying a Backbone for your phone and playing with PS Remote Play works just as good, is cheaper, and your phone has a better screen than the Portal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal was trash I got very fast internet connection and the portal will always disconnect I returned mine few days later 200 price tag for the PlayStation portal is to high it should be only 100

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money or effort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal does not stay connected long enough to play a game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in my purchase. I expected a lot more out of the product.

    No, I would not recommend this to a friend