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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,043 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok if you game alot and have really good WiFi

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5 and dont have much time to be home mostly if you are traveling you will need a PlayStation Portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding experience from ordering to the delivery process. Ease of access was 10 of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool idea

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool concept, a little pricy. I like to use it around the house, and streaming from it is pretty fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it! It fits perfectly in hand just like a regular controller. You just need a strong connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , the games , the look of the ps is so modern and luminous. I can said is the best purchase that I made it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you feel the portal in your hands for the first time, all of your doubts and negative feelings about it fade away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best handheld devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portal and they way it looks this is my second one after I got one for me son and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for your money and can take it with you when you’re not at home around your Console

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok kinda annoying service sucks on it but nice for my collection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, but don’t expect to play fighting games or shooters well on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad i preordered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal console was the best purchase at best buy. They had it delivered to me on time and it is a awesome product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect condition, very well protected, it arrived ahead of time, so that's a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited long long time for this. Pick up is a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast . Is good for using when you need to share a TV and want to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to dads out there who loves gaming but the kids are watching cocomelon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product box arrived damaged but the item was in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my order fast and easy thanks to Best Buy thank you

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Ehhh if you want it just to have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok connecting to your PS5 while its in rest mode is terrible it wont work. Connecting via different wifi will also not work. When it finally does manage to connect image is running at old school 180p if your connection is good then you have better resolution if youre lucky enough. Games are ok theres a delay on the triggers and the analog sticks so far not really worth the money you get the same terrible experience with the backbone just for 100$ cheaper and better availability with the backbone so far xbox cloud gaming takes it all play station can’t compete when it comes to mobile gaming…… REMEMBER THIS IS ONLY A SCREEN MIRRORING DEVICE ITS NOT CLOUD GAMING SORRY

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good quality

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] i bought it for my boyfriend, he liked it a lot!!!

    I would recommend this to a friend