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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,043 reviews
  • Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for when you have to be away from your system. Must have wifi though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 portal very fast shipping came in perfect condition came in 2 days

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst $200 ever spent don’t waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this device this the worst $200 I ever spend this thing really worthless no matter how strong your WiFi connection it will lose connection frequently it’s barely playable it lags very bad I see why there so many peoples try to sell this price of junk on Facebook market we was had. By Sony you can’t do anything with this device can’t play games without being in the same room as the ps5 what’s the point can’t watch YouTube or nothing cans store games on it can’t connect third part headphones this a miss save your money please don’t buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal purchase from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in perfect condition and even early which was a relief :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate Costumer Service Good Employees Thank You Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new PSP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great upcoming tech. I recommend it. Can’t wait to see what PS has next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does exactly what it says

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does remote play really well. As a dad it has allowed me some game time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price!! Easy check out!! Happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase thanks Best Buy for making this purchase easy and successful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Love All the playstation products, Very recomemend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to finally find one. Thanks to them scalpers. Resallers!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    So close, but a miss for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am torn giving it 1 star. I just feel it deserves that. I went wired connection ps5. I honestly think I had a good connection as well. It is just not good. I was very hopeful. Controls were great! Screen really pops on cut scenes. It works with disc in PS5. Its just the gameplay is where it suffers big in my opinion which is the main point. The motion blur gave me a headache. Lag in Mortal Kombat made it hard to tether moves. I do feel some games would be fine on here. I just don't want to limit what games I can play on this. I tried a handful of other games with same results. Will be returning, instead of jacking up the price and selling on the marketplace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of dealing wuth best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice products,good sales & knowledgeable staff i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An OK bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a worth it by if you have a good Wi-Fi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Easily connects to my system and Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so good when im playing games. Sony did so good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with my purchase I'm happy with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal = GOAT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy transaction. Can’t wait to give to my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging, No issues, came exactly how expected. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Can be used while someone is using tv.

    I would recommend this to a friend