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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 7,056 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Connects flawlessly; even hot spot works fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a type of a person who loves hand held portable devies and i was exited for the ps portable the day finaly came i got my ps set it up and ready and with in 40min complete garbage 1-the screen is not oled 2- the input lag is horrible 3- sound quality is soo old basicly a cheap speakers. Basicly my Nintendo oled is way better and runs the games i want perfectly no issu sad to the ps portal didnt meat my standers and i alredy told my freinds about some of them knew that it was bad and most didnt they sure will not buy it when i told what it really was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Use it every day! Controller feels like the real one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gadget if you are traveling and want to kills some time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not to bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to play online it’s not so great. It has a 1-2 second delay. Ok if your playing offline.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and just what I need for the holidays. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy only thing Is there is a slight delay when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need pick up option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is 5 stars but I don’t receive it due to ups access points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game kept on buffering and freezing up. Hoprfully they fix the issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if it can also be used outside of your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. When everyone is sold out, Best Buy comes through!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty cool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a really cool idea. I’m not really a huge fan of streaming the games compared to like if you could just download straight into. Portal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be so much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice and smooth design but there are so many basic features that they could have easily included that wouldve made this a truly great device. $200 is sinply too much for a controller when a switch is only $300

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Money grab trash piece of equipment there ar no actual functioning features other than being able to play your PS5 through this device and you’re PlayStation actually has to be on to use it that is just ridiculous so if I wanna play my game and I’m away I need somebody to be home to turn it on so the portal can connect. You can’t watch movies and the only headset compatible with it are the earbuds this is the biggest waste of 200$ ever I feel bad my wife bought it for my birthday she could’ve just saved money and we could’ve went and got steak sincerely, Mr.P.S.A ( Very upset consumer)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe it’s my WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t hold gameplay for more than 5-10 minutes at a time without losing connection. Feels great in hand but slightly smaller than the regular controller. It had potential I guess

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about this but have used it more than I was expecting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    depends on your need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a mixed review on it. It's good if you can get Wifi with the remote play outside of the home. You can really get the same feature from tablet with remote play and a controller, so not sure this worth $199.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for reselling haha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for reselling yah man, hot items like this sell all day bud

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving the product itself a fair rating. The quality of gameplay all depends on the quality of internet you have as well. Games could get laggy at some point and device may disconnect from time to time. Although regarding my purchase, the product I picked up was open. Everything was in the box as it should have been, but the tags and stickers were ripped and box was visibly opened. My only issue with that is that I paid for a brand new item and basically received a open-box item in excellent condition. I spoke to customer service and I was advised to return the item and repurchase another one. Purchasing the device was difficult enough due to its availability. Still debating if the whole thing is worth it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing Sony has every made very small compact.

    I would recommend this to a friend