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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6803 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 6,803 reviews
  • Rated 4 out of 5 stars

    Does what it does well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool item. Stream all things from your PS5. I have had good luck with my PS5 wired to my home network. Only drawback so far is no Bluetooth headphone option. Has to be wired or have to have Sony's pulse headphone for a wireless audio. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I really liked it and the store served me very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, not awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen and soft joycons. If you pkay on an edge controller do not buy this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device. Allows me to continue playing my games when the family takes over the tv. It’s the perfect weight and the grips are just like the controller which provides a seamless experience between console and handheld.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it does have its limitations for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a no brainer for Gamer Dads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to game ANYWHERE in my house. Even in a 4000sqft house, my wifi is still strong enough to give a smooth connection. I leave it mostly on my night stand and game for a hour before bed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't recommend. Connection issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was gifted to me and I used it for a few weeks before abandoning it due to internet connection issues. My internet works completely fine for my other devices but can't maintain a decent connection for more than a few minutes with this thing. Definitely do not recommend to anyone except maybe those with very high speed internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incoming review soon! Just treated myself a whole set and dragon ball sparking zero the hype to play a master piece is surreal

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bad internet connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was horrible, all the online games were glitching

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gifting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved all of his Christmas gifts. He was more than excited to see all of his new toys.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely not for College Living

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure that this is a good product if you have reliable Wi-Fi, but if not, definitely avoid. I got this so I could hang with my roomies when they wanna use the tv, but the experience is choppy at best and downright unplayable at worst. Pretty much only use it for bg3 and persona. I highly recommend testing out remote play on your phone or computer before purchasing this, wish I did.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 200 its a bit much for what it can do. Id say 150 would be fair. A huge factor is internet quality and speed. But i reccomend if u wanna lay amd play in bed or couch. If kiddos using tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all the fathers out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fathers, you already know. Ladies, make your man extremely happy by buying him this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got had a joystick issue, which is very common in this console generation. Besides that I’ve been blown away by the quality of the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son as a Christmas gift. While he does love it, we all thought it was portable and could be taken on the go. It still has to be close to the actual console. All in all its a nice size console and we are mostly satisfied with the purchase, just wish it was fully remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cancelled order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to buy one online yesterday, and this morning, I got an email saying that the item was canceled. Pretty frustrating. Customer support said it was canceled because the item isn't available. Also that I should drive to the store to order it in person. There seems to be something wrong, with this process. If i was able to "reserve" or "buy" one it should not be cancelled. Anyways, shoutout to best buy for my 1st world problem. They dont care and this comme t will go nowhere

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good product. I just wish you didn’t have to have a PS5 to use it. I was hoping it was like the Nintendo switch where you could use it like its own device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pre order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the people complaining about it selling out, need to stop… it was available on PlayStation.com for months and just sold out a week before release you guys snoozed stop complaining

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is gorgeous. Feels great. However the WiFi capabilities are horrendous. Wouldn’t even stay paired to my PS5 from 4 feet away. If you are looking for Switch/steam deck device for PlayStation, this is not it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Definitely not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine buying a brand new top of the line 8k TV from Sony or Samsung or whoever, but the sound is 1 second off the video on all media, no matter what. That's what this product feels like. Very expensive and very limited (no blue tooth, no android or other equivalent.) I have Verizon first, gig connection and the amount of crackling and stuttering in the sound and video is ridiculous. Plus if you just tap a directional button in the menus or enter a letter in a search field and you happen to enter a lag field, it registers as multiple presses which makes menu maneuvering or entering words VERY annoying. I unfortunately preordered mine direct from sony and thought firmware updates would help alleviate the issue but nothing yet! Stuck with a $200 paperweight.

    No, I would not recommend this to a friend