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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6803 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 6,803 reviews
  • Rated 4 out of 5 stars

    the beez kneez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    might make you upgrade your wifi router. i stabilized my connection within my home interference going from Orbi wifi 6 to a Deco AXE4500

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No protection plan offered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I own the white version and my dissatisfaction comes with just now picking up the black version that just got released. Best Buy in Parker Colorado allowed me to put a protection plan on the white version but when I went to go buy the black version, they don't offer a protection plan for it. I'm sure it's just a typo, but I'd really like to have a protection plan for my purchase. Hopefully they fix it soon so that I do not miss the grace period To add in a protection plan. Definitely pay attention when buying the new black version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t get how to play it anywhere in the world but thanks to TikTok the portal was most definitely worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marilyn c

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied my grandson love it everything was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect Christmas gift for my husband! He’s obsessed with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best buy had this item in stock and ive been waiting forever to get it! They were great and i love this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lazy play station days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great on those days after work where the couch just isn’t the vibe and your bed isn’t in the same room as your PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile ability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand's. Vivid screen and it’s so big. Love how simple it is to use with good WiFi of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to own

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well whether your home, office, or out on the road just need to have a strong wifi signal. I use my Hotspot from my phone and have had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pS portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been great addition to my PlayStation setup. Works far as long as a ok WiFi connection is available

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Doesnt work outside home network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt work outside of your home network without having a degree in rocket surgery. So unless you ONLY want to play at home where the system already is.... it may not be worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal is a great buy! Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is ergonomically excellent! It was a worthwhile purchase, especially since I travel often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I got one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one last night and picked up this morning. Cant wait to give to my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of great information I created a bestbuy account so that I can get updates on when this product is in stock thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea that it mirrors your system. It’s a handheld that has to stay home with your system on. For some reason (my fault I’m sure) I expected for it to be playable outside. Might be good for young kids that can’t go outside, ever!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy portal experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product with before time delivery! Will recommend Best Buy for their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice pice the only bad thing is I have 3 more kids that want one and you guy have no stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS PORTAL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, make sure you have a decent wifi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient- I play this on my bed while my plays ruin is downstairs - graphic is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service like always and fast and easy shipping as well!!

    I would recommend this to a friend