Customer Ratings & Reviews
- Model:
- WFG700N/V
- SKU:
- 12702434
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Best Headset for PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work awesome. Have improved my gaming experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BLeonard,
Thank you for taking the time to share your feedback on the WFG700N! We're delighted to hear that these earbuds have enhanced your gaming experience. It's wonderful to know that our product exceeds your expectations.
We appreciate your support and look forward to serving you again.
Thanks for choosing Sony!
Best regards,
Stephanie
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good on everything other than is you have small ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chase, We're pleased to hear that you like the audio quality. Thank you for choosing Sony. Erin
Not worth asking price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are decent but not excellent! Not enough there to justify the price!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mrschock, We regret to hear that the Inzone Buds did not met your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
For optimum performance, please ensure the software is updated. Update the headset software and computer software “INZONE Hub” to the latest version. https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00279252
For troubleshooting guide, please check here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273081.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Not as good as the pulse earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the Sony PlayStation pulse earbuds. The pulse are way better in my opinion. The mic and everything on the pulse are better. If you’re looking to get between the 2 definitely go with the pulse earbuds. Will be returning these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MianN, We are sorry to hear that the Inzone Buds did not meet all of your expectations. If you still have the earbuds, we would like to ensure that you get the best out of them.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely top tear but also possibly the best ive tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speedy1985,
You made the right choice! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
Great earbuds, but limited
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great for gaming, but not everyday use. The XM5 would be a much better deal.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AshK, We are happy that you now have a great pair of earbuds for gaming. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Ear bud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck , the ear bud doesn't even Connect to my phone with Bluetooth i have to plug in the adapter to use it and thw same thing goes for my pc you can't use Bluetooth on there either and the play and pause button doesn't even works at all i even aside the button to do it and and doesn't work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Omeganight, Thanks for sharing your experience with the Sony Inzone buds and we're sad to hear that you are having connection issues with it. This is definitely not the experience we wanted you to have.
INZONE Buds only support LE Audio connection (codec: LC3). Please note that the regular Bluetooth (Bluetooth Classic) codecs SBC, AAC, aptX and LDAC are not supported.
If your LE audio device supports the following profiles, you can enjoy listening to music and control the Play/Pause tap controls from your INZONE Buds via a LE Audio connection:
1) TMAP (Telephony and Media Audio Profile) - You can control the streaming for smartphones, headset, left and right standalone earbuds, speakers, TVs, and more.
2) MCP (Media Control Profile) - You can play or stop music.
3) VCP (Volume Control Profile) - You can adjust the volume, etc.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Games sound great, very comfortable, and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankTheTank, Fabulous! We're thrilled to hear that you're enjoying the sound quality, comfort, and affordability of the Sony INZONE Buds. Your satisfaction is our top priority, and we appreciate your support! Happy gaming! - Romeo
Best ear buds for pc gaming.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds for your PC are great. They are better than those big bulky headsets for PC gaming. Not sure why I've never bought these before now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoeW,
Awesome! We're glad to hear that you are enjoying your INZONE gaming earbuds. This is definitely great for PC and PS5 console. Thank you for choosing Sony! - Kris
Audífonos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box item ………………………………………………………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoannaC,
Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones.Thank you for choosing Sony!
-David
Inzone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Armstrong,
Thank you for commenting! We're truly delighted to hear about your satisfaction with the superb performance of your INZONE Truly Wireless Noise Canceling Gaming Earbuds. Thank you so much for your purchase and for choosing Sony!
- Romeo
Keeps me safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice I don’t like to wear over the ear headphones as my gf will get mad if I can’t hear her so this works
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pablo, Choosing this earbud headphones will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE Buds. We're also delighted to know you appreciate the amazing features, especially the excellent noise cancellation and incredible audio of these earbud headphones. Thank you for choosing Sony! -Jess
Perfect earbuds for PC/PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for anyone looking to get rid of the headband, and still retain long battery life. Easy to use with dongle for PS5 and PC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMurillo, Awesome! We're happy to hear that you're enjoying your Inzone Buds. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is very helpful and attentive great customer service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorV149, Awesome! We're delighted to hear that you had a great experience with Best Buy's customer service team. Thank you so much for purchasing our INZONE Buds Truly Wireless Noise-Canceling Gaming Earbuds and for choosing Sony! - Romeo
Right decision!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this earbuds. im enjoying my games using this. so worth it to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaC, Thanks for the 5-star rating! We're glad you are happy with your new Inzone Buds. Enjoy and thanks for choosing Sony. -Craig
Good for gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set , use it for gaming on the computer and PlayStation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcela Great choice! We're also glad that you are satisfied with your purchase. Thank you for choosing Sony. Erin
Good audio, terrible mic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, but the voice pickup is terrible. Attempted to use them a few times but got complaints on how I sounded each time. After playing with some settings adjustments and no software updates available I’m probably going to return these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Spanky, While we're glad that you like the sound quality, we're sorry to hear that you're having issue using these for phone call. We do have troubleshooting steps if while on a phone call or voice chat, you can’t hear the other person talking, or they can’t hear you.
Please check the troubleshooting link below:
https://www.sony.com/electronics/support/articles/00301941?utm_source=glean
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly what we expected! Great quality and compatibility for working from home use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrittanyT Awesome! We're thrilled to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what i want it to do. It works great with pc gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueDodger,
Thank you for the 5-star rating! We're glad to hear that you like the headphones for your gaming experience. Thank you for choosing Sony!
-David
Noise Canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not as good as I had hoped. They also frequently disconnect one bud.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BD67,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the insufficient noise cancellation and the frequent disconnection of one earbud on the WFG700N model.
To address these issues, we recommend updating your headphones to Firmware Version 02.000.006. You can check your current firmware version by visiting the following link:
https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Additionally, we suggest reviewing the article titled "The Noise-Canceling Effects Are Not Sufficient" available here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise
If you continue to face difficulties, please follow these steps to resolve the connection and noise-canceling issues:
Resetting the headset: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred