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Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 431 reviews
  • Rated 5 out of 5 stars

    Perfect pair for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good pair of gaming buds to use hetween my ps5 and PC. So far these are checking all the boxes for me. Comfortable to wear and a decent fit out of the box. It also comes wirh different size earbuds for your your ear so make sure you find the right fit. Sound quality is pretty good ans noise cancellation quality reminds me of my pixel buds pro which were also good. Touch controls are handy and reliable on the buds themselves which you can change in the pc software. When it comes to mic quality, Ive been getting compliments from friends on the clarity of my voice so that was definitely nice . I would definitely recommend these earbuds to a friend compared to a over ear headset which for me are always uncomfortable to wear for long periods of time. With these I had no ear fatigue . Case quality feels kinda cheap but other than that I dont have any real downsides to these so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorgie, We appreciate your detailed review. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    I Wish I could make this up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been searching for a good pair of gaming earbuds for a long time. I've had a few pairs to include the FITS by logitech. No earbuds fit my ear the way these do. They are snug and I can shake my head without them falling out. Plenty of fittings that may work for you as well. Don't get me started on the sound quality. I feel like i'm wearing a high quality headset that's built for its sound quality when wear these. When I play COD it's so easy for me to determine where the audio enemy is coming from. it's so crystal clear. If there were 10 stars i'd give all 10. Remarkable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sp3cko, Awesome! We are so glad to hear that you are enjoying the sound quality and fit of your new Inzone Buds! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Most versatile earbuds I have ever owned!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever owned. The battery life is superb. I use these for the gym and take them home and use them on my PC and PS5. Anyone saying that they are having a hard time with them sounding good on PC needs to know that you have to change the audio source in Windows to INZONE BUDS (GAME). They are also perfect to use with PSVR2. These buds are so versatile. You can program on what you want the tapping commands to do with INZONE app for PC. The dongle just makes them work on PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      You made the right choice! We're glad that you like the battery life, sound quality, and tap controls of the INZONE Buds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good Quality, Ok Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: 1. Good Quality case and buds 2. Very Comfortable to wear 3. Good Game Audio Con's: 1. Muffled Chat Audio ( anyone talking to you sounds quite even when they are maxed on audio slider) 2. Price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your detailed review of the INZONE Buds WF-G700N, RyanB! We appreciate you highlighting the aspects you enjoy and providing valuable feedback on areas for improvement.

      We're delighted to hear that you find the quality of the case and buds to be good, and especially that they are "Very Comfortable to wear." Comfort is paramount for extended gaming sessions, and we're glad we hit the mark there. It's also fantastic to know that you're experiencing "Good Game Audio," as our INZONE Buds are engineered to deliver immersive sound for your gaming experience.

      We also appreciate your candid feedback regarding the "Muffled Chat Audio," even with the audio slider maximized. This is an important point, and we understand how crucial clear communication is in multiplayer gaming. We are continuously working to optimize our products and appreciate you bringing this to our attention.

      Regarding the price, we strive to offer a balance of innovative features, performance, and quality, and your feedback helps us understand how our pricing aligns with customer expectations.

      For the chat audio, we recommend ensuring your INZONE Hub software (on PC) or the settings on your PS5 are updated to the latest version, as firmware updates often include improvements to microphone performance and overall audio balance. Sometimes, adjusting the game/chat mix settings within the INZONE Hub or your console's audio settings can also help in clarifying voice chat.

      If you continue to experience issues with chat audio, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US. They can provide further troubleshooting steps and investigate if there are any specific settings or adjustments that could enhance your experience.

      Thank you for choosing Sony INZONE and for sharing your honest thoughts!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are easy to use, and they produce clear, crisp sounds, and the battery life lasts my entire gaming sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Moviefan,

      Thank you for choosing Sony!

      We’re honored to hear that your WFG700N earbuds are easy to use, deliver clear and crisp sound, and that the battery life supports your entire gaming sessions. It’s wonderful to know they are enhancing your experience, and we appreciate you sharing your positive feedback.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Really good if u have a ps5 or a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, love the battery life. The only thing i wish it could connect with bluetooth on devices that arent bluetooth LE. Either way its really only for gaming not outdoor use unless u wanna bring the dongle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romeo,

      We are thrilled to hear you are enjoying the long battery life on the INZONE earbuds! We are sure you'll take full advantage of its great sound quality too.
      About connection to devices, the earbuds primarily support Bluetooth 5.3 Low Energy audio (LE Audio) (LC3 Codec). If you want to connect them to a non-Bluetooth LE Audio, you can do it using the supplied USB transceiver. By connecting the USB transceiver to your device's USB Type-C port, you can pair the earbuds and achieve a connection. Follow this link for more details on how to do it: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273052.html
      Thank you for choosing Sony!
      -Aldair Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones, incredible response time and really puts you in the zone with its noise canceling capabilities. With a 12 hour battery life I’ve never seen it die. Only downside is that it is LE Bluetooth only, so if you have a phone that does not support LE audio, then you will be incapable of using its Bluetooth function. Recommended for gaming and isolation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      Thanks for sharing your review and experience with the INZONE Buds. We're glad that you like the connectivity, noise canceling function, and battery life of the headphones. Your feedback about the Bluetooth function is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love this headphones . They say they are the best headphones for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Loryn,

      Thank you for choosing Sony!

      We're excited to hear that your kids are enjoying the WFG700N earbuds and that they feel they are the best headphones for gaming. It’s wonderful to know they’re enhancing their gaming experience and bringing joy. Your feedback inspires us to continue creating products that connect and entertain families.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    A review for what they are intended for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I have seen a lot of reviews slamming these for music and connecting via Bluetooth to use with cell phones. Yes they are advertised for this and it is a weak point. Why they advertised these options idk. But I’m here to review these for what they are not about the company or their advertising. First and foremost these are gaming buds. Whether on the PS5 or PC! These things sound terrific! The mic is awesome! Game chat doesn’t over take the sounds of the game. And other players can hear me clearly! 12 hrs of battery life is insane for gaming! If your looking for something specifically for gaming look no further than these Inzone buds. The noise canceling is great also! Grab a pair for your gaming needs today!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toddfather, Fantastic! We're thrilled to hear that you like the mic quality, sound, battery life, and noise canceling function. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    PlayStation five 3-D earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson absolutely love these earbuds. They sound great. They give 3-D effect and they’re very very good to have if you prepare a lot of crucible or person versus person video games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Laptop!

      It is wonderful to hear that your grandson is absolutely loving his INZONE Buds. We are thrilled that the 360 Spatial Sound is giving him that "3-D effect" and a competitive edge during his Crucible and PVP matches. It sounds like they are the perfect fit for his gaming setup! Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very confortable, sound quality is superb and excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeC, We're really happy hear you’re loving the comfort, superb sound quality, and excellent battery life of your new INZONE Buds! It’s fantastic to know they’re hitting all the right notes for you. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Overall good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the best earbuds ive found for palying ps5 compared to anyghing else ive tried had really smooth sound ans connectivity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrentonCarter,

      It is great to hear that these have become your ultimate choice for PS5 gaming! We designed the INZONE Buds specifically to deliver that seamless, low-latency connection and immersive audio, so knowing they outperform everything else you've tried is amazing.

      Thank you for making Sony a part of your ultimate gaming setup. Happy gaming!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome, would buy again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, have bought multiple times. The noise canceling is top tier. Very comfortable can’t even tell they’re in your ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS,

      We're thrilled to hear you're a repeat fan of the INZONE Buds! It's great to know the noise canceling and comfort are hitting the mark for your gaming sessions.

      Thank you for your continued support!

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Good wireless gaming buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good. I specifically got them for PS5 and some features are lacking, examples: balancing game and chat volumes and not being able to mute from the controller. Only offering the companion app to PC and not for Mac also means I can’t use the app, so Mac users beware.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickC,

      We appreciate the feedback! On the earbuds, you can easily mute your mic by pressing and holding the left earbud's touch sensor. You can also use a PC to assign game/chat balance adjustment directly to the touch sensors. We have shared your request for a Mac version of the INZONE Hub app with our team.

      For step-by-step guides on mapping these on-ear controls, please visit our official support page: https://www.sony.com/electronics/support

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the battery life is better than you would think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JonathanP!

      We’re thrilled to hear that you are impressed with the sound and battery life of your INZONE Buds! We designed these specifically for marathon gaming sessions, so it’s great to know that the 12-hour single-charge battery life is exceeding your expectations. It’s awesome that you’re enjoying that high-quality, immersive audio while you play. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best Earbuds Purchase....EVER!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many a headphone looking for superior sound quality and fast connection. These fit so well in my ears and they sound amazing. Great for Gaming or even just listening to my Spotify playlists. I highly recommend these for anyone that is a gamer or for when you are in the office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PenDayHo86,

      Thank you for sharing your experience! We’re thrilled to hear that the Sony WFG700N fit well in your ears and sound amazing. Their versatility for both gaming and listening to music on Spotify, as you described, makes them highly recommended for both gamers and office use. We hope you enjoy the combination of comfort and sound quality in these earbuds! Your recommendation is very much valued.

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best gaming headphones I ever bought!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use with my PS5, and they are perfect for my needs. They sound wonderful in 3D, and the microphone is crisp and clear, both are absolutely necessary for today’s gamer. The 12 hour battery is also a wonderful feature, especially when combined with the charging case to provide another 12 hours in very little time. These are definitely worth the cost, and I’m very glad that I bought them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kite,

      That's awesome! We're happy to hear that you like the sound quality, microphone, and battery performance of the INZONE earbuds. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for those whose ears get too hot from over the ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zick,

      We’re glad to hear that the INZONE Buds are providing a comfortable, cool alternative to over-ear headphones for your gaming sessions! It’s great to know they are meeting your needs for both comfort and performance. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great buds for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony INZONE Buds are a fantastic choice for gamers who want a high-quality, comfortable, stylish audio solution. With exceptional sound quality, effective noise canceling, and seamless connectivity, these earbuds tick all the right boxes. The INZONE Buds deliver an outstanding audio experience. I have enjoyed the long battery life and sound of my PlayStation Pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGeek, Great! We're pleased to hear that you like the comfortable, connectivity, noise canceling, and sound quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Awesome with some quirks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds sound great and feel great. I have a s23 ultra so the LE Blutooth is compatible. Only issue I have is tweaks require connecting to a PC as there is no mobile app. The switch between BT and transreceiver mode is a bit laggy. They are small issues considering how great they sound and feel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheBeerBaron,
      Thank you for your feedback and we're glad that you like the audio quality of our INZONE Buds. We're sorry to hear if you are having some minor issues. For optimum performance of your INZONE Buds, please make sure you have the latest software version installed via INZONE Hub. Your feedback is highly appreciated and will help us improve our future products. Thank you for choosing Sony! - Marco Sony_US