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Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 431 reviews
  • Rated 5 out of 5 stars

    Very good product value for product is 10/10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on my pc for gaming chill and it was comfortable and no ear discomfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ElianielM,

      Thank you for choosing Sony!

      We're excited to hear that using the WFG700N TV for gaming has been comfortable and enjoyable without any ear discomfort. Creating products that provide a pleasant and immersive experience is very important to us, and your feedback encourages us to keep focusing on user comfort and performance.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. I do not like the feeling of headsets so this was a good alternative, but the mic pics up everything that's a voice. PTT definitely necessary

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the honest feedback, HMJY!

      We’re glad to hear the WF-G700N is a comfortable alternative for you, especially if you prefer to avoid the bulk of a traditional headset. We appreciate your note regarding the microphone sensitivity; since it is designed to capture clear voice audio, it can sometimes be a bit too efficient in busy environments! Using PTT is definitely a smart workaround for that.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    There just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many blue tooth headphones from gaming to just audio and music. These are pretty mid tier headphones. Not amazing by any means. Where they shine is ease of use. The controls are simple to learn. If you’re using them for ps5 it’s pretty seamless. Same with pc also. Which is why I have it 4 stars instead of 3. Being able to just pop in ear buds and play or watch is super underrated. Down side mic is horrible. Both my friends said it was down right garbage when I talk to them on my pc or ps5. Not to sure why, I did a sound test it didn’t sound as bad to me. But they said it sounded really bad. So you may wanna get external mic. Overall solid product. Do I think it’s worth full retail price no. So if you can find open box. Probably a better deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eighty8,

      Thank you for the purchase! We're glad to hear that you like the headphones. We're sorry to hear what happened with the microphone of your headphones. We recommend using the INZONE hub app so you can adjust the microphone volume. Check this link for reference.

      https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00279252

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cuality recommend to use good sound an high volume sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the recommendation, AngelV!

      We’re so glad to hear you’re loving the sound quality and high volume of your INZONE Buds. It’s great to know they’re performing well for you!

      Thank you for choosing Sony!
      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great earbuds for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for the Playstation earbuds. Came across these headphones. Battery life is great. And sound is great. Bass could be better. But highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello addisonclark,

      Thank you for choosing Sony!

      We're pleased to learn that you're enjoying the great battery life and sound of the WFG700N headphones. It's fantastic to hear that they've been a great find for you, even though you were initially looking for something else. We appreciate your feedback on the bass, and we'll be sure to pass your comments along to our product team. Thanks for the high recommendation!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    These ear buds are Amazing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. I use them for my PS and the Portal. I can also use it on my phone and computer. Once they are fully charges it can last up to 12hrs. Also the Noise Canceling is amazing. When i put noise canceling on i can't hear any outside noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricC, Thank you for your positive feedback on the Inzone earbuds! We're thrilled to hear that you are enjoying the versatility and impressive battery life of our INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds. It's great to know they are meeting your expectations across various devices including your PlayStation, Portal, phone, and computer. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds!! I use them for work and gaming almost everyday. The charge lasts for 8 hours which is very convenient for a 8 hour shift or a late night of gaming. They are very comfortable and helped alleviate my headaches from wearing over the ear headphones! I highly recommend these!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustinW! We're glad you find these headphones useful in your daily activities and we appreciate that you'd recommend this to others. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Perfect for general usage and VR… almost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect and comfortable for general usage for my iPhone. Yes I could’ve gotten the AirPods but I never found them to be comfortable to use, so using these were great. And as I do a lot of VR content, they’re great for VR with the dongle as there’s no noticeable delay in audio. My only complaint is that they disconnect from time to time and reconnect during usage. I’ve gotten use to it but it seems it’s picky when it doesn’t have direct line to you from the computer so keep that in mind. For the price I was a bit hesitant but I needed a better solution to using the PrismXR. Overall I’d recommend them to anyone really.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Despina,

      Thank you for your feedback on the WFG700N INZONE Buds. We're delighted to hear that you find them comfortable and well-suited for both general usage and VR content, especially with the low audio delay when using the dongle.

      We apologize for the inconvenience regarding the occasional disconnection issue. Your observation about the need for a direct line from the computer is valuable, and we'll consider this in future improvements. We appreciate your candid comment, as it helps us enhance our products.

      For any persistent connectivity issues, we recommend ensuring that your earbuds have the latest firmware updates via the INZONE Hub application. You can find instructions on updating the firmware on this link:
      https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/downloads

      Thank you for choosing Sony INZONE Buds, and we hope you continue to enjoy your listening experience.

      Best regards,

      Romeo Sony_US

  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my PS5 the sound quality is good, and ear buds are comfortable also. My friends say my voice is clear when in a party. Not on the same tier as air pod pros and the price feels a little steep for what you get though. Overall satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, We're glad that you like the sound quality and comfortable to use. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin Sony_US

  • Rated 5 out of 5 stars

    Virtually No Latency on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I actually primarily use them on my work and personal PCs. Quality and comfort (from someone who doesn’t like earbuds usually) is great, and the RF USB keeps latency to something I don’t consider for gaming. The mic out of the box isn’t anything special on PC, but it’s there and better than webcam mics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielJ,

      That's awesome! We're glad to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buds!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I got these because i got tired of always wearing a headset. These sound great and the surround sound works great on pc. I can say make sure you wear them properly. When i first put them in they made my ears hurt. I figured out how to put them in correctly and the fit great now!! The battery lasts the 12 hours they say they do. You can have long gaming sessions with these for sure. I cant recommend them enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBYGuy, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good product, not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the earbuds was pretty good, the bass was kind of boomy. I didn’t care for that part so much. The mic picked up A LOT of background. Overall not bad, if you want earbuds vs over ear it’s a great pick. I did end up returning and getting an upgraded version of my current over ear for PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinW, While we're glad that you like the sound quality, we regret that these had to be returned. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best addition to my gaming setup!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! I bought them 6 or so months ago. I needed something to wear that wouldn't affect my streaming get up. I had been using Hyperx alphas. I figured I would lose sound quality, and it would bother my ears. But, 100% the opposite! They fit great, they're extremely comfortable, and they put my over the ear sets to absolute shame. I will never buy over the ears again. They are also packed with amazing features, just enough to get you in trouble XD. 10/10 would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Juber88!

      We are thrilled to hear that the INZONE Buds have completely changed your gaming setup! It’s awesome to know that they are outperforming your old over-ear headsets in both comfort and sound quality. We’re glad you’re enjoying all those features—just try not to get into too much trouble with them!

      Thank you for choosing Sony and for the 10/10 recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best gaming earbud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally find the best earbud for my steam deck. The 12 hours long battery life with a single charger is the best. The sound quality for game is amazing and it is also good for music with the right setting on EQ. Only downside is it can only connect through LE audio capable smartphone witch not suit with my iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ming, we're glad you are enjoying your new earbuds! We understand your concern regarding LE audio of this WFG700N. The INZONE Buds can be connected via USB-C dongle provided. For iPhone 15 and above, you can connect the INZONE Hubs to iPhone USB-C port through the dongle.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Solid earbuds with great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed! Sound quality is awesome and it works seamlessly with the Sony PS5. Excellent battery life and the built in mic is decent. Not great, but decent. Only small knock is the noise canceling could be better. Tough to distinguish when its actually ON or OFF, because either setting makes only a negligible difference. Still rate it 5 stars because of the sound and easy integration with the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the older over the ear headset from Sony and needed an upgrade. I couldn't decide between these and the new pulse ear buds. I decided to give these a shot and wow, the quality of sound is amazing. The sound imaging when playing games is super clear. The battery life is really great as well. The longest game session I've played is about six hours and I still had plenty of battery left.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Tommy! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Not for apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but not compatible with apple, great audio and great fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Robin!

      We are so pleased to hear that you are enjoying the great audio quality and great fit of your WF-G700N earbuds.

      We sincerely apologize for the frustration you experienced with the compatibility and pairing process with your Apple devices. While our earbuds are designed to work across various platforms, we understand that achieving a seamless connection is crucial.

      We appreciate you bringing this to our attention, as user feedback helps us improve future integration efforts.

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic alternative to conventional headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These earbuds are great for people like me. I have a sensitive scalp, and typical earmuff style gaming headphones irritate my skin and make me itch. These buds were a great alternative, fantastic sound quality and a comfortable fit i was able to wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LowQualityRohan,

      That's great! We're happy to hear that you like the comfortable design and sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    New earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit funky at first, but once you get used to the feel of these, they are fantastic. Great noise canceling as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rob10,

      We appreciate you taking the time to share your experience!

      It's true that the fit can feel unique at first, but we're thrilled to know you've found the INZONE Buds fantastic once you got used to them, and that the noise canceling is hitting the mark

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Solid earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good, especially once tuned. The Fitment is great and I like how they included different ear tips. Mic is a hit or miss, sometimes I sound crystal clear and other times I sound robotic with a lot of static.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewM, We're glad that you like the sound quality and fitment. To use all functions and improved performances, please make sure to update the headset software and computer software “INZONE Hub” to the latest version. Ref: https://helpguide.sony.net/mdr/2977/v1/en/index.html

      Thank you for choosing Sony. Erin Sony_US