Customer Ratings & Reviews
- Model:
- IERG900/W
- |
- SKU:
- 10938757
Customer reviews
Rating 4.3 out of 5 stars with 31 reviews
(31 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the product's sound quality, with many noting its impressive clarity. They also appreciate its comfortable and lightweight design. Additionally, the cable length is considered decent.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
They won't fall out and sound great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are very much a targeted product. They are perfect for what I want them for. I have a gaming tablet PC that I can game anywhere I go with pretty amazing quality. I have that paired with a wireless travel gaming keyboard and mouse, but the headset has been an issue. I don’t want a giant gaming headset as they take up way too much room, and when I am traveling I’m not using voice chat at all so the no mic doesn’t bother me at all. Now my PC has a pretty dynamite DAC built in already so I don’t need the Aux to USB C adapter that comes with it however the Inzone application has some FPS modes that heighten the foot steps or gun fire if which is a nice feature. One issue with the DAC that I immediately noticed is when you change the volume it spits (not sure how else to describe it), it just cuts out for a tenth of a second and then is fine, I thought maybe it was my computer but when I plugged it into the Aux port it was just smooth. Now, once you are at the volume you want it sounds awesome. Using the Inzone DAC also enables you to customize the sound profile to each app so if you have Netflix at the forefront you can have it optimized for movies versus say Fortnite that would be optimized for footsteps and gunfire. The fit of these is perfect for in ear and wired. I love how it wraps over the ears, I have often wrapped wired earbuds over my ears anyway as them falling out is usually an issue, but they didn’t fit nearly as good as these go that are designed to do it. Then it has a multitude of fittings for your ear, and they are relatively easy to swap out too so it’s not too much of a pain trying each on to see which fits best. Overall, they are an excellent travel companion and gaming in general if you prefer in ear. If you are looking to communicate while gaming these do not have a mic which may be a problem, however, for me this isn’t an issue at all. Pros: USB C or Aux for multiple platform support Excellent ear tip choice and easy to swap Over the ear for comfort and securing Excellent sound quality Application enables sound customization per app Cons: No microphone DAC stutters when volume is changed Application only has support for windows
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benb,
Thank you for this incredibly detailed and thoughtful review of the Sony - INZONE E9 Wired In-Ear Monitor for Gaming. It's great to hear they are the perfect solution for your on-the-go gaming setup. We're thrilled that you find the fit and sound quality to be excellent, and that you're making great use of the INZONE Hub software to customize your sound profiles.
We truly appreciate your feedback regarding the volume stutter, and we understand your point about the lack of microphone. Your comments are valuable as we strive to improve future versions of the product.
Thank you again for sharing your valuable insights, and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony InZone E9 Gaming Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I just received my Sony InZone E9 Gaming Headphone about a week ago and have been putting them through the paces. Now when I think or hear the name Sony, I automatically think of solid quality and superb craftsmanship. I’ve owned a number of Sony products over the years and have never had any of them fail and I’m sure these E9 headphones will be just as good. Unboxing you will find: * Sony E9 Gaming Headphones * Carrying Case * USB Type C Audio Box * Hybrid Silicone Rubber Earbud Tips * Noise Isolation Earbud Tips * InZone Stickers * User Documentation Now using these are easy peasy. Simply hook them on your ears and plug them into the back of your DualSense Controller for your PS5 or your PC and you’re good to go. If you’re using this on your PC, it’s recommended to download the InZone Hub software from Sony’s website. The InZone Hub software allows you the ability to tweak the settings to your liking such as the equalizer, as well as creating game-specific profiles, in addition to using the USB Type C Audio Box for 360 Spatial Sound. In my usage with them connected to my controller, I was very impressed with the sound quality and clarity. While playing games it almost felt like I was right in the middle of the action and could hear different sounds off to the left and right of me. The noise isolation ear tips worked surprisingly better than I expected and felt very comfortable in my ears. I could wear these for hours without any pain or pressure on my ears. Though these are wired, one of the biggest pros is never having to worry about how much battery charge you have left on them. And though they were made primarily for Gaming on your PS5 and/or PC, they can be used on any device that has 3.5mm headphone port. But my favorite thing about these aside from the amazing sound quality is the inclusion of the USB Type C Audio Box, which converts the 3.5mm plug into a USB-C plug that can be used on my iPhone. Just another handy-dandy item that can go from being the best gaming headset to a regular headset for phone calls or music.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mistabritt,
Thank you for this incredibly detailed review! We're thrilled to hear that the INZONE E9 has exceeded your expectations and that you're so impressed with the sound quality, comfort, and the included accessories. We put a lot of effort into the design and functionality of our gaming gear, and it's fantastic to know you're experiencing the benefits firsthand, especially with the 360 Spatial Sound and the convenience of the USB-C Audio Box. Your feedback is a testament to the quality we strive for.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Well made, decent quality, good sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these primarily for gaming and to use on my iPad Pro. It's important to remember that these are not earbuds or earphones and they don't include a microphone for answering calls on your portable device. There are no volume controls or buttons to summon your favorite AI assistant. These are in-ear monitors that are best suited for gaming. When I opened them, I was happy to see that a sturdy case was included with them, as well as a USB-C adapter for using on your gaming or portable device. They are very comfortable, but it took me a minute to get used to how they fit over my ears. Once I figured that out, I found them to work well, have decent sound and noise cancellation and were comfortable to wear for an extended period of time. The cord is I found the sound to be surprisingly good. I listened to a variety of different genres to include jazz, hip-hop and R&B and although there isn't an app to modify the settings, really liked the quality of all types of music that I listened to. Since these are in-ear, there is a certain amount of noise cancellation, but there is no active or controlled method to it. I also noticed that even at higher volumes, the sound remained clear, but even at max volume levels, I wouldn't say they were loud. That is not a negative for me, but some may. Overall, I really like these for music and game play, but more so for the music. These will work great when my primary headphones need to be charged or if I'm taking a nap and want something comfortable in my ears while I relax.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechFan,
We love hearing how much you enjoy the premium audio experience of the INZONE E9 Wired In-Ear Monitors, especially their surprising quality for music across different genres! Your feedback is valuable, as it highlights the dedication of the E9 to a focused, high-fidelity sound experience best suited for immersive gaming and quiet listening. It's great to know the comfortable, secure fit and the included sturdy case are working perfectly for your long sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great In-Ear Monitors
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony INZONE E9 In-Ear Monitors really impressed me. These IEMs come with the ear phones, a travel case, 2 different tip types in 4 different sizes, and a usb-c dongle. First off, I always appreciate when IEMs come with this many different ear tip options. There are 4 sizes of two different types, for 8 options total. The two different types of tips are silicone and foam. I found the silicone to be more comfortable and provide better sound isolation, but your mileage may vary, and it's nice to have the different options. First, I tested these with just plain music on my phone. I needed to use the dongle since my iPhone doesn't have a headphone jack. I was not really blown away by the performance when listening to music. The overall sound was just lackluster. Next, I plugged them in to my PC and loaded up some Doom: The Dark Ages, and I gotta tell you, the difference is night and day. Yeah, these aren't at all meant for listening to music on your phone. They designed these for gaming, and they absolutely work phenomenally for that. The sound was immersive, dynamic, robust, and all the other buzz words. I don't know, I'm not an expert. All I know is that it sounded as good as my full sized headsets that cost much more. Speaking of headsets, that is one thing to mention. These do not have a built in mic. These are strictly for audio output. So overall I am very impressed with the performance of these IEMs when gaming. Not so much when just listening to music. Also, they are very comfortable to wear for long gaming sessions. I kind of forget that I am wearing them after a while. The same can't be said for many bulky headsets that get my ears hot. These IEMs have earned a permanent spot on my desk and will by my go-to for to long gaming sessions.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello David,
Thank you for choosing Sony!
It brings us great joy to hear that you value the variety of ear tip options on the IERG900 and found the silicone tips comfortable with effective sound isolation. We're glad the IERG900 provided an immersive and dynamic gaming experience on your PC, comparable to higher-priced full-sized headsets. We appreciate your note about the lack of a built-in mic, recognizing these are designed solely for audio output. It's wonderful to know they stayed comfortable during long gaming sessions and have become your go-to choice. Thank you for sharing your detailed insights!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Once You're Dialed In, It's a GameChanger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was interested in these mainly because I see the pros wear variations of wired in ear monitor headphones during competitions, so I figured they must be great. I first tried these out with standard 3.5mm jack on my PS5 and they were good but definitely weren't anything I would use over the over-the-ear headphones. These are primarily for PC gaming since you can't unlock their true potential without their software they call Inzone Hub paired alongside their USB-C audio box. The INZONE HUB software is a gamechanger since you're able to get 360 spatial sound and hear the direction of anything going on in the game so you can track your enemies through sound. I found it extremely unique because you have to create a custom hearing profile by taking pictures of your ear through the phone app. If you don't feel like you're completely dialed in, you can always customize your own sound through the equalizer or even try some of the presets that the pros use themselves! While these headphones are primarily tied to the Inzone Hub software, I would also say they are comfortable enough for long gaming sessions since they're really lightweight and didn't cause any wear fatigue for me. I would say that it did take me some time getting use to taking them off and putting them on in between games so I missed a few starts. Overall, these E9 wired in-ear headphones paired with the INZONE HUB and hard to beat when it comes to dialing down your sound so I'm always excited to game.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EXWOLF,
We're so glad to hear you're having such a positive and immersive experience with the INZONE E9 headphones! It's fantastic that you're taking advantage of the INZONE HUB software and features like 360 Spatial Sound and the custom hearing profile—those are exactly the "gamechanger" elements we aimed to create for serious gamers. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent IEM's for gaming!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleasantly surprised with how great these in-ear monitors are for gaming and how unexpectedly comfortable they are for long gaming sessions. I have had many different high-end gaming headsets and while some may sound better, none are as comfortable as these IEMs for long gaming sessions. With how good these sound I am willing to sacrifice a small amount of sound quality for comfort. Game audio sounds great with these, with specific tuning for FPS style games and many other profiles available if using these for PC gaming with the included USB-C audio hub and Sony's INZONE hub software. The audio hub is not required to use these as they have a standard 3.5mm audio jack that can be used in any device allowing you to use these wherever you want. I didn't really use the software, and I even used these on my X-box due to the controller having a standard 3.5mm audio jack and I have been extremely happy with the default sound of these. The thing that has amazed me the most is how absolutely comfortable these are, they are super light and even after long gaming sessions I feel no pressure or pain from using these. There are multiple ear-tips included allowing you to customize for your ear as well as your preferred background-noise isolation. I would highly recommend these for anyone looking for either gaming IEMs or an alternative to gaming headsets.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jonnyd2885,
Thank you for choosing Sony!
We're honored to hear you're pleasantly surprised by the IERG900’s comfort and sound for long gaming sessions. It’s great that you appreciate the versatile use with the USB-C hub or 3.5mm jack and the customizable ear tips. We're glad the default sound works well for you, even on Xbox. Thank you for highly recommending the IERG900 as a fantastic gaming audio option!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Immersive and lightweight
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The INZONE E9 earbuds specifically for late-night FPS sessions, and they’ve quickly become my go-to gear. Right out of the box—headphones, USB-C audio box, four sizes of silicone tips, four hybrid tips, a sturdy little case, and the quick-start guide—I could tell these weren’t your average gaming buds. The moment I dropped them in, I noticed how flat and honest they sound. There’s no exaggerated bass bump or brightening in the highs—just the kind of monitor-style accuracy you need to pick out every footstep and distant shot. Whether I’m sneaking around a corner or trying to pinpoint an enemy’s location, the 5 mm drivers deliver precise spatial detail without distortion, even at higher volumes. What really sold me is the sealed design and noise-isolation tips. I toss on my headset, and suddenly the outside world just… fades. Crowd roars, chatter, even the hum of my PC fans disappear, and I’m locked into the comms and chaos of the game. Swapping between the silicone and hybrid tips helped me find the perfect seal—no mid-match ear shifts or pressure points. Then there’s the little USB-C audio box. Plug it in, fire up the INZONE Hub, and you get virtual 7.1 surround plus a 360 Spatial Sound mode that feels shockingly real. I loaded Fnatic’s pro EQ profile, tweaked a bit, and suddenly I could tell if someone was flanking me from three different angles. It’s the kind of edge you notice immediately. After hours of play, my ears feel fresh—no soreness or fatigue. And when I’m done, everything tucks neatly into the case and is ready for my next session. If you want earbuds that give you pinpoint audio accuracy, block out distractions, and deliver convincing surround sound without any gimmicks, the INZONE E9 is worth every penny. They’ve turned my late-night grind into a surgical, focused experience—exactly what I was hunting for.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ohanaman,
Thank you for choosing Sony!
It brings us great joy to hear that the INZONE E9 earbuds have become your preferred choice for late-night FPS sessions. We appreciate your recognition of the comprehensive package, including the variety of silicone and hybrid tips, sturdy case, and user-friendly setup. It’s rewarding to know that the earbuds’ flat, accurate sound profile and 5 mm drivers deliver precise spatial detail without distortion, enhancing your in-game awareness. We are pleased that the sealed design and noise-isolation tips provide effective sound isolation and comfort during extended use. Additionally, it’s encouraging to learn that the USB-C audio box, combined with virtual 7.1 surround and 360 Spatial Sound modes, contributes significantly to your immersive gaming experience. Your feedback regarding comfort after prolonged use and convenient storage is highly valued. Thank you for sharing how the INZONE E9 exceeds your expectations for pinpoint audio accuracy and focused gameplay.
Best regards,
-Fred
- Pros mentioned:Cable length, Sound quality
Rated 5 out of 5 stars
InZone E9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is clear. Plug wire also has decent length.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PeterL!
We’re so glad to hear the IER-G900 is delivering that clear sound quality you expect. It’s also great to know the cable length is working well for your setup—details like that make a big difference in comfort!
Enjoy the audio and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Unusable software and reasonable headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice in-ear headphones that stay in better than most any other that I've tried. The sound quality is also excellent and with a very flat response which you would expect from a product labeled as a "monitor". With something like this, you want accurate reproduction of the sound, not an over-emphasized bass or any other such tweaks that the manufacturer might make to make the headphones more appealing in the short-run. They really tout their software for adjusting the sound as you'd like, but I cannot comment on that. Apparently a high-end Microsoft Surface laptop does not meet their desired specs for audio software. If their software to make adjustments to the audio experience is so demanding on your hardware, I wouldn't think anyone would be using this for professional gaming as you wouldn't want to overtax your system. So... They fit well and they provide a good audio response to your input. It's nice that they include a headphone to USB-C adapter. That's about all that can be said for these. Are good quality wired headphones worth $180? Not to me...
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MurphyR,
Thank you for taking the time to share your feedback on the Sony INZONE E9 Wired In-Ear Monitor. We're glad to hear that you're enjoying the comfort and the accurate, balanced sound quality. Your feedback on the software is especially valuable, and we've shared your comments with our development team to help us improve the overall user experience.
We understand your frustration with the software on your high-end Microsoft Surface Laptop. We've found that some users have trouble with the INZONE Hub software if they're not connected correctly.
For the INZONE Hub software to work and to access all of its features and audio adjustments, you must connect the INZONE E9 to your PC using the USB-C adapter that came with your monitors. The software does not support any audio adjustments if you are connected to your PC using just the 3.5mm audio jack.
Please also check that your Microsoft Surface Laptop meets the following system requirements for the INZONE Hub software to run properly:
- Operating Systems: Windows 11 Home/Pro or Windows 10 Home/Pro (64-bit)
- CPU: Intel Core i5 (8th generation or higher) or AMD Ryzen 5 or higher
- Storage: 400 MB or more of free space
For more information, you can visit the official support page at: https://www.sony.com/electronics/support/software/00279252.
We hope this information helps you get the most out of your INZONE E9 monitors.
Thank you for considering Sony products.
Regards,
-Dominick
Rated 2 out of 5 stars
Very...underwhelming
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what they've done here, but these buds don't perform anywhere near what other Inzone headphone can do. The sound is flat and lifeless. There's no boom, no bells, but lots of whistles. It's way too bright and muffles the other frequencies. I don't know why they decided to use a "gamer" to have input on some relatively higher tier buds. The should have consulted audiophiles to get the best sound and then used the software to tweak it to sound bad but benefit positional cues. Instead they crippled it and you can't make the sound better. OK, I lied there. You can make them sound better by uninstalling the Inzone drivers and using the 3.5mm jack like plain old ear buds. Both DTX and Windows for Headphones provide better positional audio than Inzone does plus, even without EQ'ing, sound tons better than what the Inzone software can do. So, could they fix it with a software and firmware update? Dunno, but I'd like to see/hear if they can. I was hoping to use these as my daily driver since there are have been times where I've forgotten to charge my Inzone buds and had to wait a while until they got enough juice. I was expecting these to be of the same audio quality, but huh-uh, no-go. So these are going back in the case and hoping for an update to hopefully make these better.
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MadSquabbles,
Thanks for reaching out and sharing your feedback on the INZONE E9 buds. We're really sorry to hear they are not fulfilling your expectations and that you're disappointed with their performance. We can definitely understand your frustration, especially when you were hoping for a similar audio quality to your other INZONE products.
We appreciate you taking the time to provide such detailed feedback. Hearing from customers like you is incredibly valuable, as it helps us understand where we can improve. Your specific comments about the sound profile, the software and the comparison to other audio solutions are very helpful.
We hope you'll give us another chance in the future and we'll be working to make sure our products live up to the high standards you expect from our brand.
Thanks for considering Sony and for your feedback.
Sincerely,
Estefany
Rated 1 out of 5 stars
Item not received
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My app says it was delivered I’ve checked everywhere I don’t see my package and this is quite irritating I was really really looking forward to getting to use these on my expected delivery day I had to go the last 3 days with no headset so not getting my earbuds made my day the worst
This review is from Sony - INZONE E9 Wired In-Ear Monitor for Gaming - White
No, I would not recommend this to a friend











