Customer Ratings & Reviews

Hi CT7567, thanks for choosing and purchasing our product! We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing SONY! ~Earl

Hi NataliyaE, we're glad you like the quality and comfort of our product. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces 2ch stereo audio signals in 7.1ch surround sound, as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing SONY. ~Earl

Hi Jeff, we're glad you like sound quality and battery life of our gaming headset. We're sorry to hear that you had returned your SONY unit.

We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. We hope you consider SONY again . ~Earl

Hi Eddie, we're glad you like our product! We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing SONY! ~Earl

Hi Hopetobeheard, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the equalizer on this INZONE H7. Unfortunately, EQ on PS5 doesn’t work with INZONE headset. You can customize the Equalizer setting using the “INZONE Hub”. We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

The INZONE H7 headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H7s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 40 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thanks for choosing Sony! ~Earl

Awesome! We're glad that you are enjoying your headphones, ArnoldS. We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing SONY! -Craig

Hi BhamGamer, we're glad you are enjoying your new gaming headset! The INZONE H7 headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H7s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 40 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thanks for choosing Sony! ~Earl

Hi ArtinA, we're glad you are enjoying your new gaming headset! With 360 Spatial Sound for Gaming and our proven hardware technology of our INZONE H7, you can detect where your opponents are and how far away. Developed from our expertise in music headphones, the diaphragm of the INZONE H7 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience, Thank you for choosing SONY! ~Earl

Hi Kisuke,

We are reallys sorry if our INZONE H7 didn't live up your expectations. This is certainly not the experience we were hoping you would have. We truly appreciate your feedback with the design and treble sound of these headphones. The INZONE H7 Wireless Gaming Headset features soft headband cushion and smooth nylon ear pads for wearing comfort. You may try adjusting the headband slider so that they cover your ears and have more personalized comfort & proper sound quality. For more details, visit the following link:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670399.html

I hope this helps.

The INZONE H7 headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H7s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 40 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

We value you, and thank you for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi Blujuju626, Thank you for the 5-star rating! We're very happy to hear you like the adjustable settings using the INZONE Hub PC software and good to know it works great with your PS4. With 360 Spatial Sound for Gaming and our proven hardware technology of our INZONE H7, you can detect where your opponents are and how far away. Developed from our expertise in music headphones, the diaphragm of the INZONE H7 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience, Thank you for choosing SONY! -Sam

Hi Chill,

Awesome! Thank you for the 5-star rating and we're glad to hear that you like the comfortability of the headphones for your gaming experience. With 360 Spatial Sound for Gaming and our proven hardware technology of our INZONE H7, you can detect where your opponents are and how far away. Developed from our expertise in music headphones, the diaphragm of the INZONE H7 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience, Thank you for choosing Sony!

-David

Hi GerardoM, We are sorry to hear about what happened to your Inzone H7. This is not the experience that we would like you to have with our premium products and we would like to reach out to you for us to better assist you.

May we contact you to help? If so, please contact us using our Sony Support webiste. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "Headphones" and from there you'll see different ways to contact us.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:

Regards,
Carl

Hi JorgeR, we're glad you like the comfort of our gaming headset. We appreciate you feedback regarding the Sidetone function of your SONY unit. Your voice will be heard from the headset through the headset’s boom microphone (Sidetone function). You can adjust the volume of the Sidetone function using the “INZONE Hub”. Please follow this link for more details:

https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670423.html?search=sidetone

Your voice will be heard from the headset through the headset’s boom microphone (Sidetone function).

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces 2ch stereo audio signals in 7.1ch surround sound, as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing SONY. ~Earl

Hi NiceCanYouAddLid,

We appreciate the 5-star rating and we're glad to hear that you like the headphones for gaming. The INZONE H7 headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H7s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 40 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony!

-David

Hi Joet, thanks for choosing and purchasing our product for your granddaughter. We're glad she loves it. We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing Sony! ~Earl

Hi AnonR1, we're glad you like the sound quality and comfort of our gaming headset! We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing Sony! ~Earl

Hi YaoshenG, we're glad you like our product. We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing SONY! ~Earl

Hi AustinP, amazing! We're glad you like our product! We’ve designed our INZONE H7 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. We’ve created the INZONE H7 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thanks for choosing Sony. ~Earl