Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 10095825
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great audio but faulty dongle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Only issuebisbthe usb donglenseems to disconnect at random moments leading to unplugging and plugging it back in for it to work again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neronull,
Thanks so much for letting us know you’re loving the sound on your INZONE H9.
However, we’re really sorry you’re experiencing random disconnects with the USB dongle, that shouldn’t be happening and we get how frustrating it is to keep unplugging and plugging it in.
Here are a few things you can try that often help with this issue:
1. Make sure the dongle is plugged directly into your computer’s USB port, not through a USB hub or extender.
2. Try a different USB port if possible.
3. Update the headset’s firmware and drivers using the INZONE Hub app for Windows. https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325
If none of these steps work out, please reach out to our support team so they can dig a little deeper and help you get the connection stable. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
Great sound, Great comfort, Subpar quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to Return my pair left side a year in started to glitch in and out. Its too bad because otherwise the sound quality is amazing and the headset is super comfortable you barely feel it on your head.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lencho310,
Thank you for the feedback. We're glad to hear that you like the sound quality and comfortable design of the headphones. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Great comfortable headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headset, I think it’s more comfortable the Astro A50 but then again it’s a 200 dollar difference. I do love the 3 options for the type of noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewS, Awesome! We're thrilled to hear you're enjoying INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay
Ps5 gamers Need this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headset with noise cancelling perfect for ps5 Adjust game play and mic sounds. Great. Battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanF,
Very nice! We're glad to hear that you like the noise canceling, microphone, smart features and battery of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
Top quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! The noise cancelling is excellent. Very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToriT,
Thank you so much for the positive feedback! It's wonderful to hear that you are enjoying the noise cancellation and comfortable fit of your INZONE H9 gaming headset. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range of the mic and the audio quality is perfectl for fps games
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaR,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHG900N headphones provide excellent microphone range and audio quality, perfectly suited for FPS gaming. Your positive experience encourages us to continue delivering high-performance audio products.
Best regards,
-Fred
Great gaming headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable across a wide range of head sizes, this headset provides detailed, spacious sound that’s perfect for games, and it works on every modern platform and device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Case, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay
Good noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for my pulse headset. These are a great upgrade have long battery and great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deej, Excellent choice! We are glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl
Sony Gaming Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. The noise cancellation is nice and you clearly hear the game!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelR, we're glad you like the comfort and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
Sony Inzone H9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset build quality is amazing and works great with my PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIKE, thank you so much for your amazing review! We're honored to hear that you're enjoying the premium build quality of the Sony - INZONE H9 and that it's working great with your PlayStation 5. Your feedback truly means a lot to us and thank you for choosing Sony! Best regards, -Dominick
This headset rules
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the audio is outstanding. Blows the Pulse series out of tye water in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuerillaBiscuits,
Great! Thank you for your feedback and for the 5-star rating. We are truly happy that you appreciate the comfortable design and audio quality of your new Sony INZONE H9. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony! - Marco
Great sound and Noise canceling !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying these head phones they are top notch!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, JoyL!
It's truly a pleasure to hear how much you are enjoying your WHG900N headphones. We designed this model to deliver a top-notch listening experience, and it's incredibly rewarding to know that you find them to be just that.
We appreciate you being a Sony customer and hope you continue to enjoy your listening sessions!
Best regards, Gus, Sony Social Media Team
HeadPhones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality. Fits perfect onto my head. Has outstanding sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfredoM, we're glad you are enjoying the fit and sound quality of our product! Thanks for choosing Sony! ~Earl
Nice headphones except...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it for 2 hours, nice sound but I am very particular about headphones. I have 2 main issues when getting a new headset, 1. If they are big enough 2. If it presses against my ears. These headphones barely passed both. The nail in the coffin was the mic quality, my friends said it sounded like I was speaking through a tunnel. Would have still kept them if they passed the first 2 criterias.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rivergus21,
Thanks for reaching out to us with your concern. We regret to hear that it hasn't lived up to your expectations, in terms of mic quality. This is not the experience we want you to have. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion distributes weight evenly across your head for long-term wearing comfort.
If your voice does not reach the person during a call/your voice is low on the caller’s side, follow the guidelines below.
While connected to a game console (computer or PS5™)
• Check that both the headset and the connected device are turned on.
• Adjust the volume of the headset and the connected device. Turn up the volume if it is too low.
• Make sure the in-game voice chat output setting is set to [INZONE H9 / INZONE H7 - CHAT].
• Check the call settings of the in-game voice chat and video calling application.
• If the boom microphone of the headset is raised, lower the boom microphone and adjust its position so that it is near your mouth.
• Adjust the GAME/CHAT (game/chat balance) button to the chat side.
• Make sure that the microphone setting is set to [INZONE H9 / INZONE H7 - CHAT] in the sound settings of the computer.
• When connected to a computer, adjust the microphone volume with “INZONE Hub”.
• Connect the headset to the USB transceiver again.
For more details, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
If you still have the unit, allow us to help you and turn your experience around. You can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a great discount deal, the quality of sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JhonnyM,
Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!
Thanks for choosing Sony, have a great day!
-DiegoV
Good Sound Quality but lacks in mic quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone's quality is not the best on this thing. The sound quality is amazing works perfectly with all the features on the PS5 and works well with my PC.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HectorC,
Thank you for the purchase! We're glad to hear that you like smart features of the headphones. You may find this link helpful regarding your concern with microphone.
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
Thank you for choosing Sony!
-David
Best Sound around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the absolute best headphones. Work wonderfully with both PC and PS5. Superb quality, comfortable and sound great. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi o2byz, We're very grateful for this positive feedback! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance.
Thanks for the recommendation. Jay
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and easy to use. My husband loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chelinf,
Thank you for choosing Sony!
It brings us great joy to hear that the WHG900N is super comfortable and easy to use, and that your husband loved them. Knowing our products bring comfort and enjoyment to your daily life means a lot to us.
Best regards,
-Fred
Sony gaming headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Pricey but the sound is amazing and you can split the audio between game and Bluetooth simultaneously. So listening to music and game audio is pretty cool if you are into that. Has a mixer to control volume split. Its comfortable but it looks bulky. My opinion…Awesome showing from Sony but expensive. Wait for sale and get protection plan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gstott, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay
Bluetooth headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works decent for two years. The cushion on top peeled quick removing the cushion within easily. Good Bluetooth connection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome,
Thanks so much for taking the time to share your feedback about the INZONE H9.
We’re happy to hear that the Bluetooth connection has been working well for you over the past two years. However, we’re sorry to learn that the cushion on top peeled quickly.
Your experience is important to us and we want to make sure you get the best out of your product.
Please don’t hesitate to contact our Sony Support using the contact information below.
https://www.sony.net/support-contact
Thanks for considering Sony and letting us know about this issue.
Warm regards,
Estefany