Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$198.00
Save $131.99
Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 721 reviews
  • Rated 5 out of 5 stars

    Inzones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works amazing, clear sound, very comfortable and lightweight. It may not be the best headset out there, but it’s better than most.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diablo, We are glad that you like your INZONE H9 gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good quality and I love the noise cancellation I actually let me focus on what I’m doing and not get distracted with noise outside. Also good quality material

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngelM,

      Thank you for sharing your positive experience with the WHG900N headphones. We're thrilled to hear that you appreciate the high quality and effective noise cancellation, which helps you focus on your tasks without distractions from external noise. It's great to know that you find the material of the headphones to be of good quality as well. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Recomendado

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son comodos, perfecto y se escuchan brutal, no me arrepie to de haberlos comprado.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hola Shantynet,

      Gracias por la calificación de 5 estrellas y nos alegra saber que le gusta el diseño cómodo y la calidad de sonido de los auriculares. ¡Gracias por elegir Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great comfortable headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset, I think it’s more comfortable the Astro A50 but then again it’s a 200 dollar difference. I do love the 3 options for the type of noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS, Awesome! We're thrilled to hear you're enjoying INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 3 out of 5 stars

    Great sound, Great comfort, Subpar quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to Return my pair left side a year in started to glitch in and out. Its too bad because otherwise the sound quality is amazing and the headset is super comfortable you barely feel it on your head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lencho310,

      Thank you for the feedback. We're glad to hear that you like the sound quality and comfortable design of the headphones. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 5 out of 5 stars

    Ps5 gamers Need this

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset with noise cancelling perfect for ps5 Adjust game play and mic sounds. Great. Battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanF,

      Very nice! We're glad to hear that you like the noise canceling, microphone, smart features and battery of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset Sony offers! I would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoshuaG!

      We are thrilled to hear that you’re naming the INZONE H9 the best headset Sony offers! It’s awesome to know that you’re enjoying the product enough to recommend it to others. We designed the H9 with 360 Spatial Sound and our top-tier noise-canceling technology to really pull you into the game, so hearing that it’s hitting the mark for you is the best news we could get today.

      Enjoy the immersive gaming, and thank you for being a part of the Sony family!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable across a wide range of head sizes, this headset provides detailed, spacious sound that’s perfect for games, and it works on every modern platform and device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Case, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Top quality

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! The noise cancelling is excellent. Very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToriT,
      Thank you so much for the positive feedback! It's wonderful to hear that you are enjoying the noise cancellation and comfortable fit of your INZONE H9 gaming headset. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great headset, I can hear the other players clear as day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HansL,

      Thank you for choosing Sony!

      It makes us really happy to hear that the WHG900N headset allows you to hear other players clearly and vividly. Your positive experience highlights our dedication to delivering high-quality audio products that enhance your gaming sessions. We truly appreciate your feedback and are glad to be part of your gaming adventures.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good noise cancellation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my pulse headset. These are a great upgrade have long battery and great noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deej, Excellent choice! We are glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great. Good sound and comfort. The mic is detachable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoungC,

      We're thrilled to hear you're enjoying the sound and comfort of the INZONE H9! Just a quick note for your setup: the microphone is actually a high-quality flip-to-mute boom mic rather than a detachable one, designed for quick and easy communication during your gaming sessions.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I ever had the quality is quality is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianC!
      It's truly wonderful to know that you're loving your INZONE H9 headset! We really appreciate you taking the time to share your feedback.

      Hearing that you're so happy with the quality makes our day. We designed the H9 to be comfortable for long gaming sessions and to deliver amazing spatial sound and it's awesome to know that's making a difference for you.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Gaming Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. The noise cancellation is nice and you clearly hear the game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelR, we're glad you like the comfort and noise canceling feature of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    This headset rules

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the audio is outstanding. Blows the Pulse series out of tye water in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuerillaBiscuits,
      Great! Thank you for your feedback and for the 5-star rating. We are truly happy that you appreciate the comfortable design and audio quality of your new Sony INZONE H9. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    decent headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent headphones, but for the money i'd reccomend a different pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your honest feedback, Ryan.

      We appreciate you giving the INZONE H9 a try. While we are glad you found them to be a decent pair of headphones, we are sorry to hear they didn't quite meet your expectations regarding overall value.

      We aim to pack this headset with premium features like Dual Sensor Noise Canceling and 360 Spatial Sound for Gaming to provide a competitive edge. We understand that everyone’s preferences for sound signature and price-to-performance can vary, and we take your feedback seriously as we look to improve our future gaming lineups.

      Thank you for choosing Sony and for sharing your perspective with us.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 3 out of 5 stars

    Great audio but faulty dongle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Only issuebisbthe usb donglenseems to disconnect at random moments leading to unplugging and plugging it back in for it to work again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neronull,
      Thanks so much for letting us know you’re loving the sound on your INZONE H9.
      However, we’re really sorry you’re experiencing random disconnects with the USB dongle, that shouldn’t be happening and we get how frustrating it is to keep unplugging and plugging it in.

      Here are a few things you can try that often help with this issue:

      1. Make sure the dongle is plugged directly into your computer’s USB port, not through a USB hub or extender.
      2. Try a different USB port if possible.
      3. Update the headset’s firmware and drivers using the INZONE Hub app for Windows. https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325

      If none of these steps work out, please reach out to our support team so they can dig a little deeper and help you get the connection stable. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      We appreciate you giving Sony a chance with this product.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    HeadPhones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. Fits perfect onto my head. Has outstanding sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredoM, we're glad you are enjoying the fit and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Nice headphones except...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for 2 hours, nice sound but I am very particular about headphones. I have 2 main issues when getting a new headset, 1. If they are big enough 2. If it presses against my ears. These headphones barely passed both. The nail in the coffin was the mic quality, my friends said it sounded like I was speaking through a tunnel. Would have still kept them if they passed the first 2 criterias.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rivergus21,

      Thanks for reaching out to us with your concern. We regret to hear that it hasn't lived up to your expectations, in terms of mic quality. This is not the experience we want you to have. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion distributes weight evenly across your head for long-term wearing comfort.

      If your voice does not reach the person during a call/your voice is low on the caller’s side, follow the guidelines below.

      While connected to a game console (computer or PS5™)
      • Check that both the headset and the connected device are turned on.
      • Adjust the volume of the headset and the connected device. Turn up the volume if it is too low.
      • Make sure the in-game voice chat output setting is set to [INZONE H9 / INZONE H7 - CHAT].
      • Check the call settings of the in-game voice chat and video calling application.
      • If the boom microphone of the headset is raised, lower the boom microphone and adjust its position so that it is near your mouth.
      • Adjust the GAME/CHAT (game/chat balance) button to the chat side.
      • Make sure that the microphone setting is set to [INZONE H9 / INZONE H7 - CHAT] in the sound settings of the computer.
      • When connected to a computer, adjust the microphone volume with “INZONE Hub”.
      • Connect the headset to the USB transceiver again.

      For more details, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html

      If you still have the unit, allow us to help you and turn your experience around. You can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Best Sound around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best headphones. Work wonderfully with both PC and PS5. Superb quality, comfortable and sound great. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi o2byz, We're very grateful for this positive feedback! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance.
      Thanks for the recommendation. Jay Sony_US