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Customer Ratings & Reviews

$198.00
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Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 721 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 721 reviews
  • Rated 5 out of 5 stars

    Sony ps5 wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wireless headphones for ps5. The way you can customize it to your needs is just amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,


      We're absolutely thrilled to hear how much you are enjoying the amazing wireless audio and customization features of your INZONE H9 headset on your PS5! We designed the H9 to offer a personalized and immersive experience, whether you're taking advantage of the 360 Spatial Sound Personalizer or balancing the Game/Chat audio directly from the headset controls. Thank you for sharing your positive feedback.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Sony INZONE H9 wireless Noise Canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset battery wise. I can't find an app to use with this headset on my PS5 to change some settings to deal with the pixilated sounds that happen from time to time though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mojo1990, Thank you for the feedback on your experience with your Sony Inzone H9 headset. While we're glad you like the excellent battery life of this headset, we regret to hear about the sound issue you're experiencing when using it with your PS5. Let's resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670445.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Game freely—no wires, low delay, our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. And with Dual Sensor Noise Canceling Technology, it keeps out surrounding noise while Ambient Sound Mode keeps you aware of important sounds in your environment. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly and ensures you'll always be heard clearly. A microphone made for total control: fold down to talk, and flip up to mute. This headset is also Discord Certified. Rest assured your headset works well on the Discord voice, video and text communication service for seamless voice chat with friends while playing games online. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Fantastic Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is great, noise cancellation is fantastic. Also having the dual connection feature is great. Best pair of gaming headphones I have owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanG116, We're delighted to hear that you're enjoying your new INZONE H9 Wireless Noise Canceling Gaming Headset. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Would definitely buy again. I would recommend to family or friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DakotaV,

      That's excellent feedback! We are delighted to hear that the INZONE H9 Gaming Headset is working fantastically for you and that you would recommend it to your family and friends.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gamers, really comfortable and the noise canceling is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dean, thank you so much for your 5-star rating! we're happy to hear that you're enjoying the Sony - INZONE H9! Its personalized 360 Spatial Sound for Gaming offers precise rival detection, giving you a real edge over the competition. Thank you for choosing Sony. Regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Inzone H9 Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset will changed how you view the sound in your games whether it’s game where it matters like Call of Duty or games where the sound doesn’t matter as much like MLB the show. The sound of the crack of the bat sounded like I was in the stadium or I was up to bat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CodyW, Awesome! We are glad to hear that you are enjoying your new Inzone H9 gaming headset! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl Sony_US

  • Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter enjoys them, says they work well. No negative issues to report. In use 2 weeks. Good deal on sale before Christmas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      That's very nice to hear! We're glad that your daughter liked the new INZONE monitor. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, you can take the ear cushioning off and wash by hand. And the noise cancelling is way better than my ear buds. I like the way you can listen to two different device at the same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGDiceRico32,

      You made the right choice! We're glad that you like the design, noise canceling function, and connectivity of the headphones. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and mic quality are studio grade. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamingguy, we're glad you like the comfort, sound and mic quality of our product. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    3D audio plus Phone connectivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop reading and buy them! I am an avid FPS player but I am also a lynchpin for my family and my employer. Being able to dual audio and pick up my phone call through the headphones while still being able to hear my game simultaneously was everything I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesZ,

      Awesome! We're glad to hear that you like the headphones for our gaming experience. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    H9 headset for PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement for my son's headset for his PS5. His last pair was the Sony Pulse 3D, which he loved. He loves them but he hasn't tried them on his PC. So, if you are looking for a PC review, sorry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MannyP, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    5stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend this H9 it’s the best like I have had astros and elites and others but this is the best I’m glad I decided to go with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DestineyC,

      You made the right choice! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headset for PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Noice cancelling is phenomenal and very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demian, We're very grateful for this positive feedback! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for sharing this review! Jay Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than the Pulse Elite

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pulse elite and returned them because when any sort of deep bass either in game or with music they would crackle. I bought these as a replacement. My only regret was not getting these H9s instead. The H9s do everything better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuffMcCafny,
      You definitely made the right choice! We're glad to hear you are enjoying your INZONE H9 gaming headset. We always strive to deliver the best quality and features with our products. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love the noise cancellation. They are very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, LuisD! We're glad that you are impressed with the amazing noise cancelling feature of the headphones. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony! Craig Sony_US

  • Rated 3 out of 5 stars

    1 year update

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consindering i spent full price on these on launch is upsettings. The glue used to hold the foam in the headband is faulty. The leather is flapped out and foam is loose. Other than this design flaw, its a great headset.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for sharing your experience with the Sony INZONE H9 gaming headset. We're thrilled to hear that you enjoy the headset, but we’re sorry to learn about the wear on the earcup. Please note that the pads are replaceable. We appreciate your feedback, as it will help us enhance our products in the future. Regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and paired with the PS5 Pro it makes for a great sound experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blake, Thanks for the 5-star rating! We're glad you like your new gaming headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Best Buy Employee

    Rated 1 out of 5 stars

    A waste of 250$

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been gaming for over 12 years and I can say without a doubt these are some of the worst headphones I’ve ever used in my life. The battery life is atrocious, the feel of the headphones themselves suck, and the mic quality sounds like I’m in a cod lobby on my Xbox back in 2011. The only redeeming quality of these headphones would be the noise cancellation, which was very good, but definitely not close to the price point that they are asking for. My advice? Go with some Hyperx headphones. They are a fraction of the price and you will have a much better experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheodoreS,

      Thank you for considering Sony products.

      We’re honored to hear your candid feedback, and we’re sorry to learn about the issues you’ve experienced with the WHG900N headphones. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your thoughts. We recommend contacting our Sony team directly so we can gather more details and assist you more effectively. Rest assured, your comments will be forwarded to our dedicated team as we continue working diligently to improve our products.

      You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Extremely comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these comfy and great quality would recommend these to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi spidr, We're glad to hear that you love this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much there perfect one thing that stands out the most is the noise canceling future !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaydenGang, we're glad you love your new gaming headset! Thanks for choosing Sony! ~Earl Sony_US