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Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,535 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend these. Good quality sound, pretty color. Only minor thing is it doesn't connect directly to iphone like beats. Need a third party app to check battery level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TarynP, Thank you for the 5-star rating! We're thrilled to hear you love the excellent quality and beautiful color of your Sony Linkbuds S. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of battery level indicator and will be sure to forward this feedback to the appropriate department. And we're sorry to hear that you're having connection difficulty with your iPhone. Please follow the troubleshooting steps on this link to resolve this issue:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537735.html

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537665.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Really good bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, they have great battery, and aren’t too expensive. Only thing is that sometimes they have trouble connecting but it doesn’t happen often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice piece of high tech in ear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect. The only reason I gave 4 star is due to that it is not a full-time in ear comfortable piece. I used for around 6 straight hours for 3 days and after 2 hours in ear, it really feels push in the surrounding areas of the plug, Quality is great, no doubt about it. However, the NC is not fully convincing. I returned the item. Wanted to replace my WX-1000XM4 after seeing the commercials as full time wearable but, it didn't feel like one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayC, We apologize for any inconvenience. LinkBuds series are comfortable enough to wear all the time and smart so they adapt to your life—keeping you connected to the people and entertainment you love. These earbuds give you the best of both worlds—natural ambient sound when you want to interact with your world, high-quality noise cancelling when you need to focus. LinkBuds S automatically switches between Ambient Sound Mode and noise cancelling depending on where you are and what you’re doing. Stay connected with Sony’s LinkBuds S wireless earbuds. With optimized ambient sound and noise cancellation, the LinkBuds S are small and light for all-day wear. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for someone who owns quitecomfort 45 Bose over the ear headset. I'm told the ANC is better and sound quality is on par. Connected right away. Bought on sale for $120. Should have bought 2 pairs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElectronicsEnjoyer,

      Fantastic! You've made a great choice! We are so happy to hear you find our LinkBuds S perfect as a gift. We are also delighted to know your great feedback with the exceptional noise canceling feature, amazing sound quality, stable Bluetooth connection, and reasonable price of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Solid earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is a bit lacking but the mids are clear. For the price point, worth it. The fit is nice but can be painful over long use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are very comfortable to wear. I like how clear the music sounds and my ears are not irritated after wearing them for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WULFGAR, We are happy that you like the sound quality of your new Sony LinkBuds S. Thank you for sharing your feedback and for choosing Sony! Enjoy your music! Vincent Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds look and sound great. They are very lightweight good for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoMiranda,

      Amazing! We are so happy to know your satisfaction with the outstanding sound quality and stylish & very lightweight design of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I Love them!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 pairs of AirPods, both of which stopped working. So far these are way better, I love the sound quality and the way it fits my ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaF, Thank you for upgrading to your new Sony Linkbuds S! We're very pleased to hear you love the excellent sound quality and fit of these earbuds. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds. Highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are excellent. Noise canceling works great. They stick better in ear compared to other earbuds I had.Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NavanB, Thank you for the wonderful review! We're glad you like the great noise cancelling feature and great fit of your new Sony Linkbuds S. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Better that Apple Pro - but with faults.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Compared to the Apple Pros these are way better with sound. Issues I've had with them: - The biggest complaint; I've had these for a little over a year and 1 of the earbuds has started to loose battery really quickly. Within 30 mins. Until i did a hard reset on them. Now it seems like it will get around 2 hours of battery life. Which is better but not the 6hrs advertised. I don't think they ever lasted for 6 hours or close to that time, so its kind of my fault that I didn't return or contact Sony sooner. - Issue 2; they aren't the most comfortable. They fall out of my ears all the time. Especially if using them while eating. - I'm not sure if I would buy them again. Maybe I would purchase the extended warranty.. But its aggerating to have to pay more because the quality is not reliable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanSolo, While we are glad to hear that you are happy with the sound quality of the LinkBuds S, we are sorry to hear that you are experiencing issues with the earbuds. We'd love to troubleshoot the issues and make this a better experience for you. In the meantime, please try these steps to troubleshoot the battery life of the LinkBuds S.

      If you set the following functions, the available operating time of the battery becomes short.
      -Equalizer
      -DSEE Extreme
      -Noise canceling function/Ambient Sound Mode
      -Speak-to-Chat
      -Function to launch the voice assist function by your voice
      -Service Link
      -Sound quality mode during Bluetooth playback: Priority on sound quality
      If you run the above settings at the same time, the available operating time of the battery becomes even shorter.

      Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.

      When you have finished using the headset, be sure to set the headset in the charging case. If the headset is placed in the pockets, etc., the headset recognizes that the headset is worn, and it may turn on by mistake.

      Be sure to close the lid of the charging case to prevent the battery of the charging case from being consumed.

      When talking on the phone, the available operating time of the battery is shorter than when playing music.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 4 out of 5 stars

    These buds are excellent, and give the AirPods Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are excellent, and more expensive options like the AirPods Pro some decent competition. Thought the link buds s do not have as much raw sound quality as AirPods Pro the difference is negligible enough to let these pass. Which is mostly do to their size and design, because unlike the AirPods they are much smaller and sleek that makes them more discrete when you are wearing them. They also have some nice features like safe listen you can turn on to measure and reduce the noise levels your ears revive, which does synchronize a little with the iPhones hearing tool. They also have excellent options for sound equalization, with my favorite being the vocal option which I can modify to hear the voice of the singer clearly in songs. The only downside is that due to an issue that my left earbud drains really fast now compared to my ragout earbud. Thought that might just be some new technical problem. But other than that for the price these earplugs are a must have. Ps: they isolate sound great and even on max volume you only go up to 70 decibels and you can still hear what you are listening to dispute your surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosP, we appreciate your feedback. We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable fit with good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features with comfortable fit and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewP, Excellent choice! We are so glad to hear that you are enjoying the sound quality and comfort of your new LinkBuds S! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good sound, software is okay.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but sometimes it does disconnect. Could be fixed with some software updates. Or sometimes only 1 pairs and I have to reopen the case with them in it for it to work. But other than that it works good and sounds good. Minor issues that wouldn’t stop me from buying another pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobD, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you like the great sound quality of these headphones, we regret to hear about the Bluetooth connectivity issues you're having. To resolve this issue, please follow the troubleshooting steps on the link below:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537649.html

      If you are unable to resolve your concern and need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Really like these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm somewhat of an earbud addict. I can't help but want to buy new earbuds and it takes lots of self discipline not to, I'm not rich. I've found that a lot of earbuds I've bought I can't use because they fall out of my ears easily, I have very small ear canals. These work, these are great! I use them when watching TV at night and I don't want to wake anyone. They pair with the TV nicely, the sound lines up with their lips,iykyk. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Good fit- Bad sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble placing these’s properly because I absolutely loved the build quality and in ear feel- They’re a perfect fit to wear between work and home, but god do I hate how they sound. If you’re really into bass-y headphones they’re definitely for you, but I couldn’t cope with the super thin, tinny high end that at times seemingly erased half of the instruments from any given song. The EQ that comes with the Sony app help a small, unsubstantial amount, but past a certain threshold what should be the high end turns into straight air. There’s probably a target audience that’d love these, but I was widely let down

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Morgan, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you love the excellent built quality and perfect fit, we regret to hear that the sound quality did not live up to your expectations. Aside from adjusting the EQ, we recommend following the steps on this link to ensure optimal listening experience: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones. These headphones are light and very comfortable, even for my small ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianM, fabulous! We're truly happy to hear about your satisfaction with the amazing noise canceling feature, very comfortable & lightweight design, and superb performance of your LinkBuds S. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best price- quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality on the sound and on the contrucción Very comfortable All modes a easy to use, very intuitive to learn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sebastian, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sidetone doesn't work as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about a month now. I bought them primarily for Zoom/Teams meetings for work. I have a pair of on-the-ear Sony's from a few years ago that have Sidetone and I actually enjoy that feature. However, those earphones are a bit uncomfortable. The main issue have with the LinkBuds S is that the Sidetone doesn't seem to pump my voice into my ears, rather it picks up everything else around me and amplifies it. For example, I have a small air purifier beside my desk that runs on the lowest setting. To the naked ear, you can barely notice it. When I engage the mic on the LinkBuds S, it sounds like I'm in a wind tunnel. It doesn't make the meeting experience intolerable, but it defeats the purpose of being in a meeting AND having ANC enabled. Otherwise, the sound quality for music is very good. If my Anker Soundcore Liberty 2's are a 9/10, the LinkBuds S are an 8/10. I'd give these 5 stars if it weren't for Sidetone defeating it's own purpose of allowing your voice to come through and not other things around you. Again, I don't really hear my voice at all through Sidetone yet everything else around me is picked up. Not how my older headphones work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi allthatiszen,

      Thanks for commenting. While we are thrilled to know your satisfaction with the outstanding sound quality for music of the LinkBuds S, we are really sorry if its sidetone function didn't live up to your expectations. We are also sorry if you feel a bit uncomfortable wearing your on-the-ear Sony Headphones.

      During a call on the headphones, the headphones' microphones pick up the ambient sound regardless of the Ambient Sound Control function setting. The Sidetone function's effect makes it easier to talk using the headphones and helps the headphone microphone pick up sounds and play your voice naturally. As a result, the noise canceling function works differently from when playing music. And if you hear ambient sound, headphones operation sound, or white noise (a small electrical noise with continuous static sound) from the headphones, that is also an effect of the Sidetone function, not a malfunction. We greatly appreciate your input with Sidetone function of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best value in true wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through a *lot* of wireless earbuds in recent years. Haven't owned any Bose, but have had Jabra 65s and 75s, as well as Sony WF-1000XM3s and XM4s, in addition to assorted cheaper options in a pinch. The higher-end Sonys have had great sound, but absolutely terrible fit; I couldn't wear either pair for more than maybe 30-45 minutes without some discomfort. The Jabras were way more comfortable, especially the 75t, but sound quality and ANC paled in comparison to the Sonys. These LinkBuds honestly marry the best qualities of other earbuds I've tried, and for the price and for most people I think are a way better buy than the top-end stuff from Sony or other makers. They are *incredibly* comfortable — I can wear them for hours, they stay in my ears while walking or jogging — and the sound quality is really exceptional. The higher-end models might have a *slight* edge, but for regular daily use I don't think I'm ever in a situation where I'd really notice a difference. I think the transparency mode is even better than the XM4s, which makes them even better for outdoor activities or just having awareness during work, with kids at home, and so on. ANC isn't mind-blowing — I can still hear people talking nearby and higher-frequency sounds get through — but they definitely cut a *lot* of sound out and if I'm listening to music, I don't really notice anything but the very loudest external sounds. Microphone quality is acceptable — better than the XM4s, I think, but they won't replace my Plantronics headset for serious work calls. And battery life is decent; I haven't done any serious testing, but I'm only charging the case once every few days and I use these buds a few hours every day. Really, really exceptional work here. If there's ever a LinkBuds S v2 I'll be first in line to get them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cajoyce We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid ear bud choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice for clear, hands-free communication. Better tips could enhance comfort.

    I would recommend this to a friend