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Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,535 reviews
  • Rated 4 out of 5 stars

    Powerful Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little ear buds, Depending on their use. I would not recommend for exercising.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrea,

      Thanks for your review of the LinkBuds S. We're pleased to hear you find them to be good earbuds, and we appreciate your specific feedback regarding their suitability for exercise. This kind of input helps us understand user experiences.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound performance and noise reduction. Beat iPods hands down! Just wish the battery life was better. I use them daily for ~ 4 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Neil!

      We are absolutely thrilled to hear that you are experiencing the excellent sound performance and noise reduction of your WF-LS900N/B LinkBuds S. It's wonderful to know that they have surpassed your expectations, especially when compared to other popular earbuds!

      We appreciate your honest comment regarding the battery life. We designed these earbuds to be incredibly compact and lightweight for all-day wear, and we understand that this is a compromise many manufacturers face when balancing size with battery capacity. The LinkBuds S are officially rated for up to 6 hours of continuous playback with noise cancellation on, plus an additional 14 hours from the case.

      Since you use them for about 4 hours daily, we are glad they cover your listening session. We hope the quick charging feature (up to 60 minutes of playtime from a 5-minute charge) helps bridge the gap when you need a quick boost!

      Thank you again for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great for people with weird ears, and normal ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I have really weirdly shaped ears or watt, but no earbuds on the planet stay in my ears. Even the most expensive, customizable earbuds on the planet fall out, no matter what activity I am doing. Earbuds for big ears, little ears, custom earbuds, nothing works, and I hate earbuds. However, this is the first set of earbuds that ever actually stayed in my ears. Don’t get me wrong, I had a few moments were just bending over one would fall out for seemingly no reason, but overall they are really really awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomT, We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been needing wireless earbuds, so after reading several reviews I picked these up while they were on sale. Overall, I really enjoy them, they're lightweight, comfortable and sound great. I have had occasional issues with them disconnecting on their own, hence the 4-star rating, but this is fairly rare. I would definitely recommend these to anyone looking for noise canceling earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi techreview,

      While we are thrilled to know that you are well pleased with the amazing sound quality and very comfortable & lightweight design of our LinkBuds S, we are really sorry if you had encountered an occasional Bluetooth connectivity issue. This is definitely not the news that we would like to hear. Using headphones in a crowded place, such as on a train or busy road, nearby devices may interrupt Bluetooth communication and cause sound interruptions, interference, or noise. If the issue doesn't occur at home or with fewer nearby devices, it is Bluetooth communication interference causing the issue, and not the headphones. To isolate your Bluetooth connection issue, please refer to the links below:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00097458

      And as a general recommendation, to get the most out of your LinkBuds S, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      I hope this helps.

      Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for recommending our LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Battery's not long for this world.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. The noise canceling and pass-through also sound great. Great connection with my phone and watch, I never had drop-outs. The battery life, when new, was great. However, the battery is now to the point where the right earbud is dead after 25-30 minutes despite starting with a full charge. These are only 15 months old, of course just outside the warranty window. That's a major disappointment and makes these effectively short-term e-waste. I suppose it's a similar story for most earbuds, unfortunately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShamanTanthew,

      Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you love the sound quality, noise cancellation, and connectivity of the WF-LS900N! We sincerely apologize for any inconvenience you may have experienced regarding the battery life.

      To assist in resolving the issue of short battery life, we kindly ask you to follow these steps:

      The available operating time is short, the battery power does not last long.
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      Resetting the headset
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html

      Initializing the headset to restore factory settings
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

      If the problem persists, we encourage you to reach out to Sony Support for personalized assistance. You can contact them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch pad on the headphones, really responsive with great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CristianH, Awesome! We're delighted to know that you are enjoying the excellent audio quality, touch controls, and you appreciate the overall performance of these earbuds. With LinkBuds S, you're always connected to your everyday worlds. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good all around ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good both during calls and listening to music. The available app allows you to control different bass and treble frequencies to customize the sound. Once originally connected they automatically connect once removed from the case. For ear buds in general their battery life is good and they seem to be of decent quality overall. I use as a bluetooth headset as a delivery driver and to listen to music at the gym and around the house. Obviously more expensive versions will have more features and better sound but for a solid set of ear buds for daily activities these are a good option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeK, That's good to hear! We're glad that you are satisfied with your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Can't wait for another awesome review. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best ones I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!!! They fit in my ears perfectly, the color is unique and they work great with my iPhone. Personally I like these better than AirPods! Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShericeB, That's awesome! We're thrilled to hear that these earbuds fit your ears perfectly and good to know you like the unique color and it works great with your iPhone. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good use for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live the sound that comes from the earphones. Have enough base and regular sound however i wish that these would have the ability to have play and pause on both sides. If you use only one you are stuff with just the settings you have for either side.i would say this is a good entry level sony buds that wont break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelR,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality of the headphones. Your feedback about the touch controls is greatly appreciated. In the factory settings, the music playback function is assigned to the right unit. You can change the function assignments to the touch sensors using the “Sony | Headphones Connect” app. You may find these links helpful:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html
      https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935904.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I would absolutely recommended these they are wort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds with a really good app. Unfortunately had to return because im allergic. Other then that I would absolutely recommended these they are worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amazinglover, Thank you so much for taking the time to leave us a review of the WFLS900N. While we're glad you like the great sound quality and excellent Headphones Connect app, we regret to hear that the unit had to be returned due to your allergies. If you're still looking for a replacement, we suggest checking out the Sony WF1000XM4. I hope you consider our Sony products in the future.
      The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase for my son!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these compared to other brands! Top pic for him!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MistieH,

      Perfect! We're glad that your son is enjoying the performance of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter for christmas she loved them they are batter and less expensive then the ipods i origionally planned to get her

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessica, That's awesome! We're glad your daughter love them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product has been great so far! I wouldnt mind having a second pair. They really help me even in work capacities for conversations and privacy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryW,

      It's truly wonderful to hear that your Sony earbuds have been such a reliable companion, especially in work settings for conversations and privacy. Thank you so much for the fantastic 5-star rating! The discreet design and clear audio of the WFLS900N make it an excellent choice for both productivity and peace of mind—glad to know they're working so well you’d consider a second pair.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 3 out of 5 stars

    Battery life cut in half 1 year in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the sound and function in the beginning. Less than a year in, my right earbud battery last half the time of the left earbud & since the left bud does not work without the right bud they are useless to me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. The only issue is the touch settings. Any time you adjust the earbud it will automatically trigger the little touch buttons and that’s annoying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caleb, Thanks for sharing your experience. While we're glad to hear that you like the sound quality of the earbuds, we're sad to hear that you have concerns with the touch sensors. We'll take this as feedback as it can help us improve in the future. Thank you and regards, -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those are the best earbuds I have had in a long time. If you want to hear your music with a nice space. Good sound trust me you want the

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoseM, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome, but go for the white or black ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, sound is good and connection is better than other options. I preferred the whites ones though. The sand ones look too much like hearing aids with the size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aaronq,

      Fabulous! We are thrilled to know that you are satisfied with the incredible sound quality, reliable & stable Bluetooth connectivity, and superb performance of the LinkBuds S. We greatly appreciate your feedback with the color of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stopped working after 1.5 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED these earbuds. So comfortable and great sound quality. However they stopped working after only a year and a half. They no longer hold charge longer than like 30-40 minutes. The left side only holds charge for literally 5 minutes. The case takes forever to charge now and can only charge them like one time before needing another charge. I would just hope that earbuds purchased for $200 (what I paid) would last longer than a year and a half.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaylee,

      Thank you for your review. We are delighted to hear that you love your LinkBuds S and appreciate their exceptional sound quality and comfortable design. However, we sincerely apologize for any issues you may be experiencing with the battery life. This is certainly not the experience we intended for you. We would like to assist you in resolving this matter and improving your overall experience. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
      Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html

      The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available

      Note:
      Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.

      And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your headphones to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones


      We value you, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So recently my studio buds crapped out on me and i got these and they are amazing, better than any headphone ive had and i own alot of them. Definitely reccomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zrxski, We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good earbuds but have some battery issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is written after one year and 2 months of purchase. The earbud has been working OK but as soon as I got the earbud, I noticed there're some uneven battery drain from the earbuds, right earbud usuall drains faster than the left ear. I thought this was a minor problem and ignored but recently the problem got worse since right earbud cannot be full charged. When I take out the earbuds from the case after a full charge during the night, the left earbuds shows 100% and right one only shows 85%, I think the battery for the right one will die out soon also I'm out of warranty..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinhuC, We are sorry to hear that you are experiencing issues with your Sony LinkBuds S. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try resetting and initializing the headphones.

      To reset, please check on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html

      To initialize the headphones, please check: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

      This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US