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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1526 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,526 reviews
  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little guys rock, I am so glad I listened to the sales guy and I had an $80 dollar gift card to put towards them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB, thank you so much for the 5-star review! We're immensely pleased to hear that you're loving your new Sony - LinkBuds S! These earbuds are packed with features that make them stand out: ultra-lightweight for all-day comfort, impressive noise cancellation, and Adaptive Sound Control that smartly adjusts to your surroundings. Plus, the sound quality is crisp and immersive! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome, but go for the white or black ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, sound is good and connection is better than other options. I preferred the whites ones though. The sand ones look too much like hearing aids with the size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aaronq,

      Fabulous! We are thrilled to know that you are satisfied with the incredible sound quality, reliable & stable Bluetooth connectivity, and superb performance of the LinkBuds S. We greatly appreciate your feedback with the color of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 2 out of 5 stars

    Worked until they didn't

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming up on 2 years of ownership. The first 1.5 were great, had no issues with them. The sound was good enough and they were better at noise canceling than my over ear headphones so great on flights to drown out engine noise. But starting a few months ago, the left earbud has a battery life of about 8 minutes and the right gets about 25. For the money, frustrating to not get 2 years out of a product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They provide the music

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them. The noise cancelling is an excellent feature, no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yvinter,

      That's awesome! We're happy to hear that your wife loves her new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So recently my studio buds crapped out on me and i got these and they are amazing, better than any headphone ive had and i own alot of them. Definitely reccomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zrxski, We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great earbuds, but won't last long on one charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair of earbuds are very good. They fit well in your ears and don't come out easily. They are small and lightweight you barely feel them in your ears. You can sleep with them on and you won't feel uncomfortable or have sore ears. They sound good, they do lack a bit of base. One bad thing about them, they last about 4 1/2 hours on a single charge after that you charge them in the case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend. The audio quality is good and the noise cancellation is pretty great. She also loves the design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yvinter, This is an awesome gift idea! We're very happy to hear that you girlfriend loves the design, great sound quality, and excellent noise canceling feature of the Sony Linkbuds S. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sony buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average maybe slighty above average, short battery life

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoover, Thank you for the feedback on your experience with your new Sony Linkbuds S. If the available operating time is short or the battery power does not last long, please follow the steps on this link for optimal battery performance: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this because one of our high in brand headphones, we're no longer working. They actually sounded better than some of the very expensive Earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenng,

      That's fabulous! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible sound quality of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for sharing your great experience with the LinkBuds S and for choosing Sony!

      - Romeo sony-global

  • Rated 4 out of 5 stars

    LinkBuds S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit. The first one broke after 9 months. I use it every day for work. It is very comfortable to wear 6-7 hours per day. Overall, I am happy with the performance. Audio canceling and audio quality are not top-notch in the market but I am willing to sacrifice those for comfort and easy wearability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiE1 Great! We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually it's difficult to find headphones to fit my ears.... and stay in place during activity. These stay put and sound great. The noise cancelling is a great feature too..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wolfebayne We're glad that you are enjoying the noise canceling function and fits perfectly. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung EarPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the headphones I work in a factory where it’s very loud. The noise cancellation works better than my Apple EarPods. Pro

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Decidedyourfate, Awesome! We're delighted to know that you are enjoying the amazing features and you appreciate excellent noise cancellation of these earbuds. Glad to know it serves its purpose well. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing sound just need a bit more noise canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these buds from Sony. They are not that great for Noise canceling like their big brother the WF-1000XM5 but they will remove some unwanted sound. The sound quality is where they shine for my taste. The WF-1000XM5 does have better quality but the spatial sound on these just hit differently. I said I loved these because they are not water resistant and neither is the case. I made a mistake and dropped them outside in some water and could not recover them. So sad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mspidey82,

      That's great! We're glad to hear that you love the sound quality of the headphones. We're sorry to hear what happened with your headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Better product than Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter bc she wasn’t happy with her apple buds. She has not had any issues and prefers this product by far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, Thank you for your 5-star review! We're delighted to hear that your daughter is enjoying the Linkbuds S and prefers them over her previous ones. It's great to know that she hasn't encountered any issues and is happy with the product. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones. Ty hey have permanently replaced my Samsung buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hell Bands, We are glad you now have an excellent pair of headphones. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Link Buds 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever had. I would 100% recommend these for either people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reese,

      You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SONY products and this earbuds do not disapoint. Sound quality is great, I love the amount of base on them as well. The buds are very comfortable for my ear. I had trouble with the right one disconnecting occacionally howeve after checking you tube found how to unpair and relink the devices and the issue has been resolved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeZ, We are thrilled to hear that you love Sony products, especially your new LinkBuds S wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great lowkey headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of ears easily:(, other than that bass, treble are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylanruiz, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you like the excellent treble and bass quality of these earbuds, we regret to hear that you're having an issue with the fit. We understand that finding the perfect fit can vary from person to person. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit.
      The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good sound quality i like to use them when i workout and at work. The only complaint i have is the case is super slippery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Totaltechfan08,
      Awesome! We're delighted to hear your satisfaction with the outstanding sound quality of your Sony LinkBuds S. Nice to know you are enjoying it while working out and at work. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with these true wireless earbuds. They sound great, and the touch controls are extremely convenient and useful. The only issue I have with these is that, at times, they have pauses in audio. I'm not sure if it is a connection issue or what, but it is a bit annoying. Other than that, these are great earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Morgan,

      Awesome! We are extremely pleased to hear that you are very impressed with the amazing sound quality, user-friendly touch sensor controls, and superb performance of the LinkBuds S. We are sorry if you are experiencing an audio issue. This is certainly not the news we'd like to hear. Let's try isolate and fix the problem by performing troubleshooting using these articles:
      Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106
      There is no sound, or sound is only heard from one side of the earbud headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278101

      I hope this helps.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Should you more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US