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Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,535 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, OK ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great, but I gotta say, they aren't the best noise cancelling buds I've had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello buzzman, we are glad that you like the sound quality of your Sony LinkBuds S. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. The noise canceling function of our LinkBuds S is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also consider the suggestions from this link to improve the noise canceling feature of your in-ear headphones:  https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony Linkbud S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality for the price. The battery life is the main reason I chose this product. My only downside is the noise cancellation on them. They tend to go between being active and then not when it comes to the noise cancellation and it becomes bothersome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and excellent noise cancellation, blocked out everything for me and I felt like I was at a concert

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonC,

      That's very nice to hear! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality and noise canceling of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    Earbuds loose battery power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned Samsung Galaxy phones, and have always used Samsung earbuds for almost 8 years. I typically get a newer model galaxy earbud earbuds when I upgrade my phone every 3 to 4 years. Last year July 2023, when I was due to get a new earbud, I decided to try a different brand, and after much research, decided to go with Sony. Based on recommendations I chose the Sony LinkBud S. Sadly, I came to regret that decision very quickly. The Linkbuds started giving issues by Sept 2023, just 3 months after purchasing them. The bluetooth connectivity kept dropping, meaning I would be on a call and while not even moving at all, they would suddenly loose connectivity and the call would be through only my phone. I did updates via the app on my phone, and tried several other troubleshooting methods, but the issue continued. I ignored and continued using them. Last month (June), just when the headsets were under one year old, the battery power on each earpiece started going out within 30 mins of intermittent use. They could be 100% charged, but would go out after three or four 5 min calls. I don't even use them for music or any heavy streaming. Just only phone calls! This is a little bit frustrating to me. My galaxy earbuds never really lost battery holding power, and I used every one that I owned for at least 3 years before changing them. I have observed them for a month now (since June) and the problem persists. I expected a lot more from a Sony product, and I am totally dissatisfied with these earbuds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TundeB, We are sorry for the issue that you're having with your Sony LinkBuds S Headphones, this is definitely not the experience we want you to have! Please make sure that your Sony LinkBuds S software is updated to the latest version released on 04-02-2024, as it can improve the overall performance of the headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796.

      You can also follow the guide provided on the link below to help troubleshoot and resolve this battery issue by initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and better than I expected!!! Sound quality and battery life are great as well as the noise cancellation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rickinraleigh,

      Fabulous! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and industry-leading noise canceling feature of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good quality and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, noise cancelling pretty good, not the best battery life. Does last longer if no noise cancelling. Had the AirPods Pro first gen before these, prefer these by a lot. Occasionally it will disconnect when choosing to prioritize sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisJ,
      Thank you for your review! We're glad to hear that you enjoy the small size, lightweight design, and sound quality of your Sony LinkBuds S. We also appreciate your feedback on the battery life and occasional disconnection issues when prioritizing sound quality.
      If the disconnection issue persists, you may want to check if the firmware is up to date for optimal performance. We’re happy to assist if you need any further support!

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience:

      Thank you for choosing Sony, and enjoy your listening experience! -Maria Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony earbuds are besr!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a very good price, got them on sale for $70 off! Great sound quality and pairs easily and connects to my device quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yankreb,

      Amazing! We are truly delighted to hear your satisfaction with the exceptional sound quality, fast Bluetooth pairing & connection function, reasonable price, and superb performance of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony Link Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and great noise cancellation it’s just that the microphone on it is really bad from what others have told me but everything is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalekA,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the mic function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      It is recommended to wear both earbuds properly when on a call. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. You can also check your source device or the app that you are using for mic sensitivity and adjustments.

      Additional troubleshooting steps are also available on this link:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537653.html

      Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Bluetooth Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling earbuds. Work very well and don’t slip out. Sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karina94!
      Thanks for the awesome review!
      We are immensely pleased to hear that you're enjoying the LinkBuds S. It's great to know they are working well for you, providing comfortable stability and delivering great sound quality.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought the package quality was going to be in correlation with the sound quality but I was wrong I really like the sound and the quality as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent, thank you for your honest and positive review! It brings us great satisfaction to hear that the sound quality of the Sony - LinkBuds S really impressed you. It's great to know you're enjoying both the performance and overall quality. Your feedback means a lot. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony link buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're awesome if anybody wants headphones to listen to good music these link buds by Sony are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoseM, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise canceling is wonderful. It connects to my apple and android products well. Good range of sounds. I would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fabulous! Thank you for sharing your amazing experience with the LinkBuds S, Rev123!

      We are so happy to know your satisfaction with the exceptional sound quality, stable & fast Bluetooth connection, and superb noise canceling feature of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for recommending our LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Tiny power.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with excellent reception in both ears. I'm recommend if you want a reliable audible reception, this is the one for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mazman,

      Thanks for your fantastic review of the LinkBuds S! We're thrilled to learn that they fit well and provide excellent, reliable reception in both ears. It's rewarding to hear your positive comments as we designed the LinkBuds S to be comfortable for extended wear while delivering a high-quality, stable audio experience.

      Your recommendation means a great deal to us!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Was very hesitant at first but 100% worth it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was watching a lot of reviews before making this purchase and it came down to the Xm1000 and the link buds. And I leaned more towards these because most comparisons stated it isn’t to much of a difference, just the fact that the XM1000 sounded but I ultimately went with the linkbuds because of the price and the sleek design and these may be the best buds I’ve bought in a while . Battery life is great , hasn’t fell off my ear yet and no real issues so far . I would definitely suggest to buy this !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohamadouN,

      Amazing! You've definitely made a great choice! We are truly happy to know your satisfaction with the stylish & very comfortable fit design, reasonable price, long-lasting battery life, and superb performance of our LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for recommending our LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony bussin

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing boom boom sound so bussin bussin in my ear drums

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRAKENLOVER69,

      Thank you for the 5-star rating! We're happy to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great Sound and Noise Cancellation!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation feature from Sony. They did really good with these. Sound quality is also pretty good. I would definitely recommend these if you’re looking for an alternative to the apple airpods!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hadley,

      You made the right choice! We're thrilled that you are enjoying the noise canceling function and sound quality of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst product from Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed first time on a sony product. sound quality is good but battery lifetime is very bad. It was working fine for 1 year after that battery drains quickly. Left side ear bud drains in 5-10 mins and right side ear bud drains in 1 hour. sometimes bluetooth won't disconnect even after you keep it in the box.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selvam, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the battery and Bluetooth connectivity of your Sony unit. If the available operating time is short, the battery power does not last long, please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=battery

      For the Bluetooth connectivity issue where the earbuds do not disconnect even when placed in the charging case, please make sure that the case is clean and the earbuds are properly seated. Sometimes, debris can prevent proper contact, causing the earbuds to remain connected.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 4 out of 5 stars

    Two features away from perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these after my xm4s died. They are great replacements. Actually like them better for running so light weight. Two main complaints noise cancelling is good but not xm4 good may be due to silicone vs foam tips. Lack of wireless charging can be annoying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trim,

      Thanks for commenting. We are thrilled to know your satisfaction with the very lightweight design, and superb performance of the LinkBuds S. We greatly appreciate your feedback with the wireless charging feature and noise canceling function of these headphones compared to our WF1000XM4. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, easy to use, except they are hard to remove from my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lyf77,

      Awesome! We are truly happy that you are satisfied with the exceptional sound quality, ease of use, and overall performance of our WF-LS900N LinkBuds S. We greatly appreciate your feedback when removing the earbuds from your ears. To avoid any issues when wearing and removing the earbuds, we always recommend following the steps on these articles:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00262839

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    confirmed purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this earbud. long lasting, fits well. went on a 5 day vacation I only recharge at the end of the vacation because I had to fly back home. normally I struggle to find airbuds to fit my ears came with multiple tips. great call quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi charm, Thanks for sharing your wonderful experience. We are glad that you love your Sony LinkBuds S wireless noise canceling headphones. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for your purchase. Enjoy! Vincent Sony_US