Customer Ratings & Reviews

Hi RobertM, Thank you for the 5-star rating! We're glad to hear that you're satisfied with your pruchase. Thanks for choosing Sony! -Sam

Hi Dellondot,

Thank you for the review and we do apologize for the inconvenience. There might be a problem with the settings of your headphones. We recommend using the Sony Headphones Connect app. Please check this article for more details.

https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108

If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Regards,
David

Hi Bowzaa,

Fantastic! We are so happy to know your satisfaction with the amazing sound quality, very comfortable fit design, and reasonable price of the LinkBuds S. We are also delighted to hear that you love the fantastic features of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for sharing your awesome experience with the LinkBuds S and for choosing Sony!

- Romeo

Hi Egilb, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our LinkBuds S. We are truly happy to hear you are enjoying the excellent sound quality and overall performance of these earbud headphones. At Sony we strive to put forward the best possible products for our customers. Thank you so much for choosing Sony! -Jess

Hi ThomasS, Awesome! We're delighted to hear that you like the sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig

Hi P0cket, Thanks for sharing you awesome experience. We are thrilled to know that you like your new Sony LinkBuds S wireless noise cancelng in-ear headphones. Thank you for your purchase. Enjoy! Vincent

Hi SpankWyze, That's great! We're glad that you're satisfied with your purchase. Thanks for choosing Sony! -Sam

Hi Mrskappy,

Thank you for your review. We are really sorry if our LinkBuds S did not live up to your expectations and that it had to be returned. This is definitely not the experience we'd like to hear from you.

For optimum performance, fit, comfort, and to keep the LinkBuds S from falling out, we always recommend following the steps on these articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00262839
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

We truly appreciate you, and we are hoping that you will consider Sony again in your future purchase.

Sincerely,

Romeo
Sony Social Support

Hi IrisA,

We appreciate the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony!

-David

Hi larry, Thank you for taking the time to share this amazing review of your Sony Linkbuds S! We're pleased to hear you love the small and light design, comfortable fit, great sound quality, long-lasting battery life, and overall features of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi Candace, That's awesome! We are glad that your son now has an amazing pair of in-ear headphones. Our LinkBuds S offer premium noise canceling to help him focus on his favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for trusting Sony! Vincent

Hi PalomaM,

Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the overall volume of the headphones. Your feedback about the design and distorted sound is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the LinkBuds S properly. Having the correct fit will also give you the best sound qualities of the headphones. Make sure to also update the software version for optimum performance (via the Sony Headphones Connect app). For more information, please refer to these links:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html

Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi MusicNerd,

Thank you for the purchase and we're glad to hear that you like the sound quality and smart features of the headphones. We appreciate the recommendation and thank you for choosing Sony!

-David

Hi ChrisW,

Thank you for the purchase! We're glad to hear that you love the comfortable design, battery, and sound quality of the headphones. Thank you for choosing Sony!

-David

Hi Monique, Awesome! We are glad to hear that you are happy with your new LinkBuds S! Thank you for the 5-star rating and for choosing Sony! -Carl

Hi JazminG, This is a great gift idea! We're glad to hear that your boyfriend is satisfied with his new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi JeffreyB,
Awesome! Thank you for your honest review and for being a Sony LinkBuds S fan. We're glad that you like the sound quality of the LinkBuds S. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony and for sharing your experience! - Marco

Thank you for your fantastic review, EspeditoH!

We are so thrilled to hear that you love your WFLS900N headphones. It's incredibly rewarding to know that you would confidently recommend them to your family and friends. We designed these headphones to provide a premium and immersive listening experience, and it brings us great satisfaction to know we've succeeded.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi Omstr,

We appreciate your feedback. Your Sony LinkBuds S headphones are compatible with iPhone other iOS devices. Make sure you are pairing and connecting them correctly by following the guide from the links below:

- https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537529.html.
- https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537735.html

We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Vincent