Customer Ratings & Reviews
- Model:
- WFLS900N/C
- |
- SKU:
- 6505726
Customer reviews
Rating 4.2 out of 5 stars with 1506 reviews
(1,506 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good comfortable ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. The sound is good. Theg are comfortable.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Trick,
Great! We're delighted to hear that you like that sound quality, comfortability and good price of your new Sony LinkBuds S True Wireless Noise Canceling Earbuds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Lucky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphone I ever have facts and charger fast
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM0413,
That's fabulous! We are truly happy to know your satisfaction with the superb performance of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Audio, but noise-cancelling is average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is fantastic, great mic for calls. Noise-canceling is barely noticeable. Great battery life.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NourK,
We are thrilled to hear you are happy and satisfied with the amazing sound quality, great microphone/call quality, and long-lasting battery life of our LinkBuds S. We greatly appreciate your input with its noise canceling function. The noise canceling function of these headphones are effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. Additionally, the following articles may help you improve your overall noise canceling experience:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108
I hope this helps.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for your purchase and for choosing Sony!
- Romeo
Rated 2 out of 5 stars
Dont buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A feature of these headphones are behind a subscription. They are very awkward to put into your ears and difficult to get them to sit comfortably.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NickH, We're sorry to hear that you are experiencing discomfort when using the earbuds. We highly value your feedback, and we take it seriously. This unit comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. As a suggestion, to reduce discomfort while wearing the headphones and keep it from falling out, try to use the right size according to the size of your ears. The size of the left and right earbud tips may be different. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold.
Let us know it you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great earbuds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the most excellent earbuds I have ever used/owned.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, BrandonT!
We are so happy to know your satisfaction with the amazing performance of our LinkBuds S.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Rated 1 out of 5 stars
Sony LinkBuds S battery life?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Likes: Great sound, good upscaler in the App. Although! once using the features the battery life becomes terrible. Apparently the newer update made it worse. Bought them for 128.00 two weeks and and brought them back. This is not BestBuys fault. Unfortunately BestBuy will be having to deal with more returns.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JTYYZ, Thanks for sharing your experience with the Sony Linkbuds. We apologize if the software update caused issues to your earbuds which made your return them. This is definitely not what we've wanted you to go through. You could have reached out to our support team as they can help you resolve your issue, hence provide necessary accommodation. We hope that you'd still consider our products in your future purchases. Thanks and regards, -Craig
- Pros mentioned:Fit, Sound qualityCons mentioned:Battery life, Connectivity
Rated 5 out of 5 stars
Happiest I've been in several pairs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After my XM4 were down to about 15 minutes of battery after a year (thanks Sony) ended up trying the LinkBuds S after not feeling compelled by some of the changes and price hike on the XM5. Have been using Sony earbuds for years because of the combination of sound quality and top notch ANC but it's always been a love/hate relationship. Wound up trying these because while the XM5 weren't feeling like an obvious purchase neither were the alternatives from other brands, for various reasons. It was purely a purchase of "I don't want to spend that much so I guess I'll try these and probably return them for the expensive ones." Instead these feel like the refinement of where the XM line has stumbled with minimal trade offs. They're super light and fit so effortlessly. They fit flush enough in the ear that I can easily put on/take off my ear muff style ear protection without disturbing them, and they stay in while working. The XM buds I would always knock loose or feel the ear cups pressing against. The sound quality is right up there with the best earbuds, I'm sure if you compared them side by side the XM line would probably be better but after years of listening to those I can't point to anything noticeably worse. Transparency mode on these is super natural to the point where I forget I turned it on and never turned it back off, doesn't sound unnaturally amplified. Biggest thing to me is that these are back to the silicone ear tips. I have really large ears/ear holes and Sony doesn't include or sell XL tips of the foam hybrid tips they've gone to for the XM. With the L on the XM4 I could never get a consistent or thorough seal, they still sounded good and had solid ANC but soon as they shifted a tiny bit it was evident. When those wore out I went to XL aftermarket silicone tips and they fit better but it was definitely a step back in quality because they were designed for the foam. The LinkBuds with the XL fit like a dream and the ANC blows away anything I experienced with the XM4 because of it. I'll be standing next to my basement dehumidifier with nothing playing and I can't hear it at all. My kid keeps scaring the daylights out of me because between the ANC and music playing the world barely exists. The only real complaint I have about these is that there's no wireless charging in the case. At the price point that's a pretty standard thing, hopefully in the next revision. Also I bought the Desert Sand color initially and was disappointed by the color and didn't really feel like it matched the photos online. So back to the store they went!... and the black ones came back with me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EllisF,
We highly appreciate for your time to write this wonderful and honest review of our Sony Headphones. We are truly happy that you are satisfied with the sound quality, comfort and ANC feature of our Sony LinkBuds S, especially the XL rubber tip which is not available from your previous headphone. Your opinions and suggestions matter to us and we will forward that to the right department to improve our products in the future. The Linkbuds S are the world’s smallest and lightest, noise canceling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Again, thank you for choosing and for staying with Sony! - Marco
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones are stylish, have great sound, are portable, have a long lasting charge, and are all around a great value. My only issue with them is that they require me to push them back in periodically while I exercise.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MasterDrew,
Fantastic! We are so happy to know your satisfaction with the exceptional sound quality, stylish & good-looking design, long-lasting battery life, and superb performance of our LinkBuds S. We are sorry if you are having fit concern when using these headphones for exercise. For optimum fit, comfort, and to keep your LinkBuds S from falling out, we always recommend following the steps on these articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00262839
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
I hope this helps.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Lightest hi-fi earbuds on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a couple of months ago and I'm loving them. The sound quality is quite good (nearly as good as the WF-1000XM4). The ANC and transparency mode are pretty decent, and I've found both these features really useful, especially when I'm outdoors. Sony's app has been useful too (there, you can customize the touch buttons and pick different EQ presets). The battery life is a bit longer than the one advertised if you don't use the ANC or transparency mode feature; overall, you'll have six hours plus the 14 hours you get from the case. The case is smaller than the ones I owned before, which makes it easier for me to carry them in my pocket and the earbuds fit perfectly in my ears (I'm not sure I'd recommend these for physical activities, though). I'd definitely recommend these to anyone looking for nice, comfy, stylish earbuds.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielGu313, That's very generous of you! We're truly pleased to hear you love your new Sony LinkBuds S and you are enjoying the excellent audio quality, noise cancellation and you appreciate the small, lightweight design of these earbuds. You assessment is spot on! Approximately 4.8 grams in weight, Linkbuds S is the world's smallest and lightest, noise-canceling, Hi-Res truly wireless headphones. We've kept the size down by both developing a compact driver and integrating the Bluetooth® Audio SoC (System on Chip) and high-quality noise-canceling processor in one single chip. It's 40% smaller than the WF-1000XM4. With its stylish rounded design and matching colors, the charging case perfectly complements LinkBuds S. It fits comfortably in your hand or pockets for life on the go. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Comfort, Fit, Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the second best pair of headphones I've ever owned. They block outside sounds at 90% without the white noise on. (90% being if someone walked up behind you and started talking, you'd prob realize but have ZERO idea what they said) With the white noise, 100% blocking all outside sounds! I'd bought these for a trip cross country and they were PERFECT for the plane rides. Battery life is awesome!!! I also use them when working out....Fantastic!! They stay in my ears and do not disconnect when my phone is in my pocket. They have not caused me any discomfort when I use them for extended periods of time, either. The only reason I took 1 star off of connectivity is because it won't play on just my left headphone if my right headphone is not out of the charging box. I only use one headphone while I'm at work so when my right side dies, I cannot use my left while the right charges. I've tried to fix this by assigning the playback 'job' to the left side as well but it didn't work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ABell,
We are sorry to hear that you are having a connectivity issue with your Sony LinkBuds S. This is definitely not the customer experience we want you to have. Please make sure your headphones are updated to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/linkbuds-s/software/00278796. We can further isolate this by following the guide here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537665.html. Despite your concern, it's good to know that your LinkBuds S is the second-best pair of headphones you have ever owned. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Fit, Sound qualityCons mentioned:Battery life, Touch controls
Rated 2 out of 5 stars
Worked Great for a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm reviewing these earbuds after using them for about 16 months. The most important thing about these earbuds is that after about 14 months, the battery in the left bud is shot. Battery life for the left bud is about 20 minutes if I'm being generous. The right bud has not seen a reduction in battery life. The ANC works as well or better than the Bose Quiet Comfort II's that I own. The sound quality is also really good. I never had a problem with fit. The touch controls can be a little finicky and sometimes answering a call through the touch controls did not work. Phone calls are really clear and the mic on these buds eliminates background noise much better than the Bose QCII. Other features available in the app felt superfluous and gimmicky probably because I didn't need them. In all, I like the buds but i paid too much for them to only last 14 months. Sony customer support suggested sending them for repair on my dime but could not guarantee that the other bud would not have similar issues at some point. Buy them if you want to pay 200 bucks for disposable earbuds.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality, noise canceling function, fit, and call quality of the headphones. Your feedback about the touch controls and Sony app is greatly appreciated.
For optimum performance, it is recommended to install the latest software version of the headphones (via the Sony Headphones Connect app). The app also allows you to fully utilize the capabilities of the LinkBuds S.
To operate the touch sensor, tap the center of the touch sensor with the pad of your index finger. When tapping the touch sensor 2 or 3 times, tap it quickly with an interval of about 0.3 seconds between taps. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539058.html
It's unfortunate that you are experiencing battery issues with the headphones. We would like to know more about what happened so we can review your file and help out. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Best headphones for a good price point
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product the summer of 2023. I had been in a severe need of a good quality pair of earbuds, and after doing a great deal of research, I came across the Sony-LinkBuds S True Wireless Noise Canceling Earbuds. The headphones needed to do the following to meet my standards: - Properly fit my small ears - Not slip out of my ears after a few minutes to an hour of wearing the buds - Remain comfortable while wearing them for more than three hours After over a year of use, I can honestly say that this is the best pair of earbuds made by Sony that you can buy for a great price point. The buds come with a variety of spare tips that you change out for your comfort levels. The noise cancelling is excellent, little to no sound slips through. Using the equalizer in the app that the buds are programmed for allows me to increase the bass (personal preference). Tapping on the sides of the earbuds allows me to switch from noise cancelling to "staying" mode (the mode that allows you to hear your surroundings. The headphones are frequently updated with new software from the app, ensuring all is working properly. The battery life also lasts me 8-9 hours or more of consistent use. Overall, I highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TrinityH, That's fantastic to hear! We're delighted that you are pleased with the outstanding performance of your headphones after more than a year of use. Your positive feedback regarding the comfortable fit, impressive noise canceling features, and customizable sound settings via the Sony Headphones Connect app is greatly appreciated. Moreover, the long battery life and regular software updates are notable benefits. Your review will undoubtedly assist others who are contemplating the purchase of these earbuds. Thank you for taking the time to share your detailed insights on the WFLS900N LinkBuds S and for choosing Sony! - Romeo
- Pros mentioned:Bass, Fit, Sound qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Great fit with solid sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid pair of wireless earbuds. I'm no audiophile, but the sound is clean. Bass is just enough, though not as punchy as some of the competitors. Noise canceling and ambient noise pickup work well on these. I love the Google integration and the software that it comes with. Works great with my Pixel phone. The best part for me is the fit. My ears are on the medium to smaller size and I can wear these for hours without any pain. Speaking of which, battery life does struggle a bit if you have the noise canceling features turned on. I get around 2-3 hours with all features turned on. But, for the price, they are solid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lumax, great! We're glad you are enjoying your new earbuds! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! ~Earl
- Pros mentioned:Fit, Sound quality, Weight
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, it’s very clear. The four different ear tips that come help to get a really nice fit, and since they’re so lightweight I forget they’re in there The ANC is really well done, possibly better than AirPods. Definitely worth it, especially considering I got them on a great deal
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Awesome! We're glad you like the great sound quality, multiple eartip sizes to get a really nice fit, lightweight design, and excellent noise canceling feature of your Sony Linkbuds S. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Super comfortable and great sound with ANC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable. I liked the sound and the ANC is pretty good and without “pressure” feeling. But I ultimately returned them for Air Pods Pro 2 because of the convenience to connect to any apple device while Sony has only 2 point connectivity (and I need at least MacBook, iPad, iPhone, and Apple Watch)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vdoc,
While we're glad that you like the exceptional comfort, good audio, and noise cancellation, we regret to hear that the headphones had to be returned. Your feedback regarding the multipoint function is extremely important to us and is very much appreciated. We have updated firmware of these headphones and it includes key features such as connecting the headset to 2 devices simultaneously, improves the Bluetooth connection stability and general performance.
When Bluetooth connections are established between 2 devices and the headset, another paired device can be connected via Bluetooth connection. If you try to make a Bluetooth connection with the headset by operating the third device, the Bluetooth connection with the last device that played music will be maintained, and the Bluetooth connection with the other device will be disconnected. Then a Bluetooth connection between the third device and the headset is established.
We hope you will consider Sony again in a future purchase. Thank you for the feedback.
Regards,
Jess
- Pros mentioned:Comfort, Sound qualityCons mentioned:Battery life, Touch controls
Rated 2 out of 5 stars
Sony Link Buds. Good buds needs longer warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: They sound great! Ambient features vs noise canceling is nice, easily set different levels of ANC. App lets you control and even disable touch controls. One ear listening works, microphone works with one ear but better with two. You can make calls in any environment without difficulty. Included app makes it easy toggle from noise canceling to ambient. seal is okay but even imperfect it is comfortable for long periods of listening. Case works well with magnets to set buds into place CONS: <! WARNING !> 1 year warranty <! WARNING !> after 15-months battery in right bud discharges quickly ( varies between 20 min and 90 min ) as compared to the left. Whereas it used to warn low battery a few times it now just fails and shuts off. Firmware update never cleanly applied from iphone 16 with sound connection app. Does not seem to affect usage. Sometimes its slow to toggle when making a call from the phone to the bluetooth. Somewhat less of a problem on my iPhone 16 - may be an apple “feature”
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JBKReviews,
Thanks for the detailed review of the Sony LinkBuds S! It’s awesome to hear you’re enjoying the sound quality, ambient features, and the flexibility of the app, especially the ability to toggle between noise canceling and ambient modes so seamlessly. The comfort for long listening sessions and the magnetic case design are definitely highlights, and it’s great that the microphone performs well in various environments, even with one earbud.
We appreciate your honest feedback on the cons as well. We’re sorry to hear about the battery issue with the right bud after 15 months and the challenges with firmware updates and Bluetooth toggling. Your experience with the battery and firmware is valuable feedback, and we’ll pass it along to our team to help improve future products. For the Bluetooth toggle delay, it’s possible this could be influenced by device-specific settings, but we’ll look into this further. If the available operating time (on either or both Left/Right headsets) is short or the battery power does not last long, as a first step, check these articles to make sure you are charging the earbuds properly:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278102
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278103
If the steps in the article above do not remedy the issue, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Comfort, Fit, Sound quality
Rated 4 out of 5 stars
My Favorite Earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite true wireless earbuds. Both with sound and comfort. Especially size. The size of these earbuds are rivaled only by Raycon E25s and the Linkbuds sound significantly better. I removed star because i have had issues with one of the earbuds producing a wind-like noise when ANC or Ambient mode is active. This is apparently a common issue. Otherwise, I still love these.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moxine,
We regret to hear that you're hearing unwanted noise on your earbud headphones. When the Noise Canceling function or Ambient Sound Mode is turned on, the ambient environment may increase the wind noise. If this is the case, try to turn off the Noise Canceling function and Ambient Sound Control settings. Please visit the link below for troubleshooting steps to consider.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
We also recommend to update the headphones' software to the latest version (via Sony Sound Connect app). Doing so may resolve the issue. Despite your concerns, we're glad that you like most of the features, especially the amazing audio and exceptional comfort these earbuds deliver.
If you need further assistance regarding your concern, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound qualityCons mentioned:Battery life
Rated 5 out of 5 stars
The perfect small earbuds!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd one. I use them everyday at work and battery life has started to decrease too much after 15 months of use so it was time for another pair. I looked at other earbuds including the newest Wf-1000XM5 but they are larger and would stick out more and I want them to be as inconspicuous as possible. I also bought them in Desert Sand because it looks more like hearing aids and this way there's less chance of being told I can't use them at my job,plus in aware mode they do amplify the sound when I need too, so it does kind of help me hear better,I'm not getting any younger! But the main reason I bought them last year and again is for the size and very good ANC & sound quality. They never feel like they're going to fall out,an issue I had with other earbuds always having to readjust them. With the Black Friday sale for$128 plus I used a gift card and $5 reward certificate I knocked the price down to $54 not bad!! The sound quality in my opinion is great I like it set to mellow on EQ setting which I like. If I had one critique it would be I'd like battery to last more than 6 hours on ANC but they'd have to make them bigger plus a 5 minute charge gets you another hour. If you're looking for a the smallest lightest earbuds with ANC I don't think you'll find any better for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nghtlifer, We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl
- Pros mentioned:Fit, Weight
Rated 4 out of 5 stars
Great bang for the buck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used these for about 2 months now and so far they've been great. Has decent ANC, light weight, battery life is good, and does not fall out too easily. They dont stick out alot on my ear. My only gripe is that the app is not the greatest. Sometimes it doesnt even connect the earbuds to my phone. Overall these earbuds are decent for the price.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJimenez,
Thank you for taking your time in sharing this honest review. We're sorry to learn your Linkbuds S won't connect to the Headphones Connect app. If you haven't yet, follow the instructions on the link and then connect the earbud headphones to the app again. Check if the issue is resolved after you complete each step. If still unresolved, the Headphones Connect app can also be removed and reinstalled as an additional step.
For more information, refer to this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00264230
Despite your concerns, we're delighted that you like most of the features, especially the impressive noise cancellation, lightweight, excellent battery life, and overall fit. Stay connected with Sony's LinkBuds S wireless earbuds. With optimized ambient sound and noise cancellation, the LinkBuds S are small and light for all-day wear.
Should you need more assistance or information with our product, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your feedback and for choosing Sony!
-Jess
- Pros mentioned:Comfort, Sound qualityCons mentioned:Battery life
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best earphones I ever had. ANC, sound quality, comfortable fit, even for doing sports. Unfortunately after a year the battery started draining very fast. I contacted the warranty and I was lucky enough to reach out almost by the rnd of the warranty period, and they replaced them with a new linkbud s
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohsenG,
Thanks for sharing your experience! We're so glad to hear you enjoyed the ANC, sound quality and comfortable fit of your earbuds, even during sports. It's unfortunate about the battery issue, but we're happy to know our warranty support was able to assist you in time and get you a replacement. Enjoy your new LinkBuds S!
Thanks for choosing Sony.
-Eliab



















