Customer Ratings & Reviews
- Model:
- WFLS900N/C
- |
- SKU:
- 6505726
Customer reviews
Rating 4.2 out of 5 stars with 1535 reviews
(1,535 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Do not waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These aren't just headphones that don't live up to what they're advertised to be, but they are almost unusable and extremely frustrating. The sensors on the side are simultaneously too sensitive to things they shouldn't be i.e. my hair, fabric, etc. and not sensitive enough to my fingers when I'm trying to skip a song or switch sound environments. I ended up turning off the tap options because my hair kept triggering a song/show to be skipped or paused, extremely frustrating while working out. I thought disabling the features would help make these headphones tolerable (even though these features are part of why these headphones have a higher price tag) but they still randomly pause I'd say at least 10 times within a 30 minute period. I've also had them randomly shut off while working out.. I have idea how. Had to stop and reconnect them. Another thing, if I clear my throat or cough the music/show will pause as well. If you're looking for great quality headphones I highly recommend staying away from these and looking into the Jabra brand. Don't waste your money like I did. I rarely leave reviews but I use my headphones for the majority of my day so I need the quality to live up to what is expected and these do not.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MadeleineS, We are sorry to hear that the Linkbuds did not meet your expectations when it comes to functionality and features. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps on our help guide and article link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00268907
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Earbuds ever. Works with my 2 phones- android and iPhone. Easy app to use when switching phones.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraD,
Perfect! We're thrilled that you are enjoying the multipoint connection and user-friendly functions of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Overall great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use them for the gym and when i get sweaty they tend to fall out.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jailene, Thanks for sharing your experience with the Sony LinkBuds S. We're sorry to hear that your earbuds fall when using them at the gym. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. Thanks and regards, -Craig
Rated 5 out of 5 stars
Perfect on the go buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning the AirPod Pros and 3rd generations I can confidently say that these blow them out of the water. Sounds quality, noise cancellation, and battery life is perfect.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanD,
You made the right choice upgrading to the Sony LinkBuds S! We're glad that you like the sound quality, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these primarily for the noise cancelling which is excellent! The sound is also great.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike,
Great! We're thrilled that you are enjoying the noise canceling function and sound quality of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Good value over money overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value over money overall. There small enough to put with a helmet on. Loud when It needs to.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianZ,
Fantastic! We are truly delighted to hear your satisfaction with the small & lightweight design, reasonable price, and superb performance of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
A-
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them. Sony always give a good product. My only problem is my pods disconnecting from phones Bluetooth and having to reconnect.
I would recommend this to a friendRated 4 out of 5 stars
Link S Bud review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation wasn’t that sufficient, but the sound quality was amazing
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Value and Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit great and sound good. The active noise cancelling while working out, so I can be aware of surroundings, is really worth it. Definitely glad I went with these over other significantly more expensive earbuds.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Great earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great purchase. Definitely worth the money.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 50TMoore, thanks for sharing your thoughts on the Sony - LinkBuds S! We're thrilled to hear that these earbuds have been an excellent choice for you. The immersive sound quality with Integrated Processor V1 really makes this model stand out. We hope this continues to be an enjoyable experience for you and thank you for choosing Sony. Best regards, -Dominick
Rated 2 out of 5 stars
Good buds. Just got a faulty pair.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting out. I got a bad pair of buds. I'm a huge fan of Sony earbuds and I picked these up to replace my WFSP800Ns. Pairing was fast and I already had the Sony app set up. Sound quality on these are decent. It felt pretty closed off and I felt like the bass was lacking but I am coming from the SP800Ns that are Xtra bass. I have not been able to use LDAC codecs with these even with focus on sound quality. By day 2 I started having connection issues with Bluetooth. I changed to focus on connection and it didn't seem to help at all. I couldn't keep my phone in my pocket with these. I had to hold it in my hand or set it out in the open or the Bluetooth would start cutting out. The transparency mode on these is amazing. You can hear so much with these and I absolutely love that I don't have to take the ear buds out when someone starts talking because I can hear them very clearly. The battery life is also pretty poor for me as well. I don't use ANC so I get better battery life but these weren't great for me and the right bud ran down way faster than the left one. A few days later, I was watching a YouTube video and my audio just went away even though the buds are connected. I restarted everything and still no sound. I tried them again today and again I have no sound. I just got a bad pair of these and need to either return and get another set or go with a different earbud all together. These ear buds are not bad by any means, I just got a faulty set.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshT,
While we are glad that you are satisfied with the overall sound quality and optimized ambient sound mode of our LinkBuds S, we are really sorry if you had encountered an issue with the Bluetooth connection, LDAC codec playback, and audio issue with these headphones. We are also sorry if its battery life didn't live up to your expectations. This is definitely not the experience we were hoping you would have.
If you still have the unit, we'd like to help you isolate and fix the problem. For your Bluetooth connection issue, the communication between the devices will be poor if there is an obstruction between the unit and the connected device. The following article may help solve this problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00097458
For LDAC, to play audio with the LDAC codec on the LinkBuds S, you need a Bluetooth® playback device that supports LDAC. For more details, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00264224
For the battery life, usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions. The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.
And lastly, for your audio issue, please follow the troubleshooting steps using the article below to isolate the problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229323
And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Rated 3 out of 5 stars
Good sound quality, several drawbacks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, but the battery life is miserable. The right bud loses battery at almost twice the rate that the left bud does. Conversation detection is a little wonky. An electric toothbrush frequently makes it think I'm talking, and drops it into ambient sound mode.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AdityaK,
Thank you for your review. While we are glad to hear about your satisfaction with the amazing sound quality of your LinkBuds S, we are really sorry if you're experiencing an issue with the battery and Speak-to-Chat function. Please allow us to help you and turn this into a better experience. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.
As for the Speak-to-Chat function, the Speak-to-Chat mode activates when the headset detects the speech of the person wearing the headset, but in rare cases it may activate in response to vibrations caused by devices such as electric toothbrushes, electric massagers, and electric shavers, or by activities such as brushing your teeth, coughing, or humming. In cases where the Speak-to-Chat mode frequently activates by accident, set Speak-to-Chat to “L Sensitivity”.
ref: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541567.html?search=speak%20to%20chat
And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your headphones to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Sony LinkBuds S Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product that is a great alternative to AirPods and GalaxyBuds. Easily connects to your device and has a great battery life. I use mine consistently and don't often plug it in to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Papa, You've made a great choice! We're so pleased to hear you like the easy Bluetooth pairing and long battery life of your new Sony Linbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Your recommendation means a lot to us! Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Best headphones Ive owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphones to own. Ive been struggling to find the right headphones to use because if tried many and they all hurt my ear after prolonged use but these fit perfectly and cause no issue. Its also great that you can change the touch pad settings.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Mane! Thank you for the 5-star review! We are happy that our LinkBuds S perfectly fits you and you like the customizable touch control sensor function of these headphones.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for sharing your amazing experience with our product and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
Sunny noise canceling ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. The controls are not intuitive.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliP,
Thank you for your time writing this review. While we are glad you like the quality and sound of your LinkBuds S, we're sorry to hear if the controls did not live up to your expectations. You may refer to this link about the location and parts of the control and using the touch sensor of the earbuds: https://helpguide.sony.net/mdr/linkbudss/v1/en/index.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and we do apologize for the inconvenience caused. Thanks again for shopping Sony. - Kris
Rated 5 out of 5 stars
Better than Apple
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these better than any Apple earbuds I ever purchased. Clear sound, light weight, comfortable fit. Has great sound without hurting ear drums and the volume isn’t on max volume to get this result. Would recommend.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LCwrit, we're glad you like the sound quality and comfort of our product. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
Active Noise Cancelling!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of daily use, these are amazing. Especially great for commutes since they aren't as flashy looking as airpods which I fear would get stolen... & They pair even better with the app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alyssa, Thank you for the amazing review! We're thrilled to hear you like the simple and non-flashy design and amazing noise cancellation of your Sony Linkbuds S, especially during your daily commutes. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Rated 4 out of 5 stars
Decent earbuds for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent earbuds with noise cancellation. Not as great as Jabra or Bose. But overall not bad and the app adds extra functionality.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi emti309,
Fantastic! We are thrilled to hear you are satisfied with the price and overall performance of our LinkBuds S. We are also pleased that you like the functionality of the “Sony | Headphones Connect” app.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these because on paper they check every box I was looking for in an earbud. However, after running into numerous issues between two different sets I cannot recommend these. The first pair I had for 13 days and in that time I found that they randomly disconnected, had static issues, and the mic made me sound robotic. I exchanged those hoping I just had a dud, but within hours of getting the new pair I found more issues. When the ANC and adaptive sound control are turned off, the left ear bud makes a high pitched screeching noise. These also have static during calls. With all these issues I have to return them. I suppose I was lucky I had problems so quickly so I can at least get my money back. I would save yourself the trouble and get a different brand.
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sierra, We apologize for any inconvenience that you experienced with the Sony Linkbuds S. This is usually not the case for our Sony Linkbuds S nor the experience we want you to have. We take the quality of our products seriously and are sorry to hear about your issue.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless earbuds. Excellent value with great sound
This review is from Sony - LinkBuds S True Wireless Noise Canceling Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB, we're glad you like the sound quality of our product. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. ~Earl



















