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Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,535 reviews
  • Rated 2 out of 5 stars

    Battery life not durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought these earbuds 1 year ago and sound quality is good, noise cancelling is good, i would say everything else is good, but the battery life is not good. Recently the left earbud keeps discharging at a fast rate where i have to keep charging it in my case every 30 minutes. The right one is good but im pretty sure soon enough it will also go bad because im also noticing that when i leave these earbuds charging overnight, they dont fully charge to 100% , their maximum charge is now 85% - 90%. Again, I only had these for 1 year and the battery life is starting to go bad. That is bad for earbuds that cost $150. They should last longer than that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi geck, We apologize for the inconvenience that you experienced with your Sony Linkbuds S. While we're glad you like the sound quality and great noise cancellation, we regret to hear that the operating time is short in the left earbud and the battery power does not last long after using them for a year. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 3 out of 5 stars

    good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the anc and the passive audio were great. i even enjoyed the app and the feel of the headphones. everything was great except....the battery life. i bought these things the night before i had a flight in the morning. i fully charged them and did not use them until on the plane. they didnt even last 2 full hours. luckily they charge pretty quick in the case so i was able to charge them for about 15 minutes and get another hour use out of them. But come on. 2 hours?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gthegawd,

      Thank you for your review, and we are really sorry if you are encountering an issue with the battery life of your LinkBuds S. This is not the experience we were hoping you would have. Despite the problem, we are glad that you like the active noise canceling function, great sound quality, comfortable fit design, quick charge feature, and overall performance of these headphones.

      For the battery life, you may try following the troubleshooting steps using these articles to isolate the problem:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00271301

      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Link Buds S

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, good for work, exercise or most activities. Good battery life, controls a bit to sensitive but not to bad, amazing battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil,

      Thanks for sharing your 5-star review and experience with the LinkBuds S. We're glad that you like the battery life of the headphones and how it works well with your daily lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best buy 4L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a DJ, So far these are the absolute best earphones I’ve ever owned. Best buy gave me a good warranty too so I don't have to worry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StoneC, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle less intuitive than spme other devices i have had in the past but i like the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stevent,
      Great! We're glad that you appreciate the quality and performance of our WFLS900N. Thank you for choosing Sony! Enjoy!- Marco Sony_US

  • Rated 5 out of 5 stars

    SONY THE BEST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Apple AirPods Pro 2 gen, but after I made a research I interested in this model and I wasn’t wrong about that …. 100% satisfied with its quality , noice cancellation is what I love the most !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PavelC, We're glad that you are enjoying your LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Good balanced sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound with balanced highs and lows without even using the equalizer on Sony app. It provides good thumping bass for workouts and jogging. But the left earbud stopped working after 25 days. Bestbuy did not return because I did not buy their support extra. Though they gave Sony support contact. Sony is replacing it. The whole ordeal was for 15 days. Yet to test my replacement earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bibek, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.  We hope that you'll have a great experience with the replacement earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Worked really well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them quite a bit pretty noise canceling but not quite all the way

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashten, We're glad that you like your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great when working out don’t fall off and the battery last a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickaA,

      Great! We're glad that you like the fit and battery life of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Slippery when wet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound but right bud slips out of my ear when running, working out, etc,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentS,

      Thank you for the review and we appreciate your time sharing this feedback. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and for proper sound quality, noise canceling function, and call sound quality to be effective. Please check this link below on how to properly wear the earbuds.

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

      If you need further assistance, we're more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but requires an app to link up and is difficult to resync if you take them out

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyS,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality of the headphones. Your feedback about the Sony app is greatly appreciated. The Sony Headphones Connect app is recommended to fully utilize the capabilities of the LinkBuds S. For optimum performance, make sure to install the latest software version of the headphones and Sony app.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Good headphones but charging issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but experienced a charging issue after a year and a half. The buds won't charge in the case consistently, looks like a common issue

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonC, thanks for taking the time to write your review on the Sony - LinkBuds S. These earbuds produce an immersive sound quality thanks to the integrated processor V1! We apologize if you've encountered issues while trying to charge the headphones. Here are some steps you can try to fix the problem:
      1- Make sure the earbud tips are the original ones and that they are properly attached to the headset
      2- Clean the charging ports on the headset and the charging case with a soft dry cloth
      3- Always keep the lid of the case closed when charging the earbuds
      4- Initialize the headset to restore factory settings, you can check the link below for instructions: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
      We hope these steps help you, in case the issue persists you can contact our technical support team via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
      Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Decent earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair of earbuds. Good sound. Good for calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silentghoul, Amazing! We're glad you like the great sound and call quality of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    A 5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an awesome product, I love them and really recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Videogames, Thank you for sharing your positive experience with the Linkbuds S! It's great to hear that you love them and highly recommend them. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphone s

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they fit in my ears perfectly and the sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesV, Thank you for your 5 stars! We're delighted to hear that you are enjoying your LinkBuds S, appreciating their perfect fit and exceptional sound quality. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Excellent quality for fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! Not as interested in noise cancelling as much as i am in quality sound. These headphones fo a great job!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerC,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a while now and much more snug and comfortable than the Apple airpods!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM,

      Amazing! We're thrilled that you like the fit and comfort of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling especially for smaller ears, comfortable to sleep. Perfect for music and movies, I've had these over a year and no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna, Thank you for the great review! We're very pleased to hear you like the excellent noise canceling and comfortable fit for smaller ears and for sleeping. Thank you so much for choosing the Sony Linkbuds S and for taking the time to share your positive feedback to us. -Sam Sony_US

  • Rated 4 out of 5 stars

    Could be a little better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but for some reason they keep disconnecting but i fixed now but the anc is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Probossjoker,

      While we are thrilled to hear you are satisfied with the industry-leading noise canceling feature and overall performance of the LinkBuds S, we are really sorry if you had encountered an issue with the Bluetooth connection. Despite what happened, we are glad that you were able to fixed the problem. Using headphones in a crowded place, such as on a train or busy road, nearby devices may interrupt Bluetooth communication and cause sound interruptions, interference, or noise. If the issue doesn't occur at home or with fewer nearby devices, it is Bluetooth communication interference causing the issue, and not the headphones. For more details, visit the following link:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      If there's anything we can do to help or you may need more information/technical assistance with our product in the future, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound is good not a lot of bass. One work on one side cannot use both headphones individually.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesus, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the bass and using the unit individually. You can check the CLEAR BASS setting using the Headphone Connect app. When using only one unit of the headset, please follow this link:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US