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Customer reviews

Rating 4.2 out of 5 stars with 1536 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,536 reviews
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them at first and couldn't believe how great they sounded and cut out noise better then my over the ear Sennheiser. But after a couple months of using them sometimes one stops working or I get a high pitch screatching sound and also the fall out of my ears all the time. Not good for being active at all. Id go with an earbud that has something that goes over your ear if youre doing anything more then sitting at a desk

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertB,

      We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate the you are not satisfied with the fit of the LinkBuds S and one side is no longer working. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may refer to this link for more information:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

      For issues that you are experiencing with one earbud, reset and initialize the headset. You may refer to the steps on these links:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

      Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Lonksbuds S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming from it is okay, the comfort is well, ans it didnt fall off, but its feels cheapy for what im paying. 1 thing i do get annoyed with is, it randomly and certskm

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmeenA, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you like the comfortable and secure fit, we regret to hear you find the sound quality is just average. To ensure optimal listening experience, please follow the steps on this link:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html

      Should you need further help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my brothers birthday and he loved them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarielaJ, This is a great birthday gift idea! We're very happy to hear that your brother loves them. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ease of use. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaneO,

      Fantastic! We are extremely pleased to know that you are well-pleased with the exceptional sound quality and ease of use of the LinkBuds S. We greatly appreciate your recommendation!

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Esrpiece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound batterie holds well on case and earlhones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,

      Amazing! We are so happy to know that you are well-pleased with the exceptional sound quality and long-lasting battery life of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best Bluetooth earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bluetooth buds i ever used. highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,

      Thank you for the 5-star rating! We're glad to hear that you like the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and steady in the ears during workouts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect rating, Renn! We're glad that you are happy with your new Sony earphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Bought it on sale. Well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PathumB,

      Very nice! Thank you for the 5-star rating and we're happy to hear that you like the quality of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pretty decent. Was hoping for more bass…………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sum1Zemog, we're glad you like our product! We understand you feedback regarding the bass of your SONY unit. You can use the “Sony | Headphones Connect” app to select select the Equalizer/CLEAR BASS setting. You can check this link for more details:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and fast shipping from Best Buy..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JrP1,

      Awesome! We are so happy to know your satisfaction with the superb performance of the LinkBuds S. We are also thrilled to hear that you had a great shopping experience with Best Buy.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 1 out of 5 stars

    Just don't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and dont buy these, little after a year of owning them the battery of the right earbud went bad and it would not hold charge and it would die in less than 10 minutes of being used, the left earbud seems to be fine but it cannot even be used if the other one is dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was total waste of money. These didn’t lasted a year. These also has the battery issue as other models. One of the side drains battery in 4-5 minutes of use. I am surprised of Sony quality control. How could they can launch a model with faulty battery. Unfortunately I am out of warranty so no luck with customer support too. While the Bose earbud I bought along with this headset is working rock solid.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunilK,

      We're genuinely sorry to hear that you've been experiencing significant battery issues with your Sony - LinkBuds S earbuds, especially on one side. In case you haven't done any troubleshooting steps already, we recommend trying the following to help resolve the situation:

      - Update the Firmware: Ensure your LinkBuds S are running the latest firmware by checking for updates in the Sony | Sound Connect app.

      - Factory Reset: Please follow the detailed instructions at this link to reset your earbuds: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

      If the battery drain issue persist after performing these steps, we encourage you to email the information below to socialsupport@am.sony.com so we can better assist you.

      Full Name:
      Best buy username:
      Telephone Number:
      Model Number:
      Issue/Concern:

      Thank you for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    All day earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True NC earbuds. Sony hit it again. Comfortable, good battery life. Great SQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jolele,

      We appreciate the 5-star rating! We're glad you like the comfortability and battery performance of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and all ranges. Bluetooth music from phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newphonepurchase,

      Great! We're glad that you like the sound quality and Bluetooth function of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ears buds are not the best I’ve had. I personally did not like the dirt cheap feelings or the need to buy a subscription for better sound quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankie,

      Thank you for the review and we do apologize for the inconvenience. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    not premium sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are bsrely decent. Definitely not on Bose level.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreB,

      Thanks for commenting. We are sorry if the sound quality of our LinkBuds S didn't live up to your expectations. This is definitely not the news that we would like to hear. Sound quality usually differs from the source's signal and content that is playing. For low sound quality issue with our LinkBuds S, we always recommend following the troubleshooting steps on this article:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html

      Should you need more technical assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      I hope this helps, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Sony earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a lot reviews abt how there good the headphones are and what not but it’s the first time I buy them more of a Apple person my self so I got them to try not to be like ignorant abt other brands but honestly I’m not sure if it was the user or the product gave it a few days did not like them so I went to exchange them I mean maybe I didn’t use them correctly but not sure

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XavierG, We are sorry to hear that the LinkBuds S did not meet all of your expectations and had to exchange the earbuds. This is not the experience that we would like you to have with our products and we hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 3 out of 5 stars

    Good earphones just one flaw.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounds just as good as the XM4s but they never stay connected to my phone. I even exchanged them and still have the same problem. I am split on taking them back. Like I said they do sound good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave2biz, While we're glad that you like the sound quality, we regret to hear that these won't connect to your phone. We'd love to help you troubleshoot your problem and turn this into a better experience.

      To troubleshoot the problem, please follow the steps here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537735.html

      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      BBY Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 3 out of 5 stars

    Sounds great but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but I had to return it because it kept involuntarily disconnecting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nothinghere, Thank you for the feedback on your experience with the Sony Linkbuds S. While we're glad you like the great sound quality, we regret to hear about the connectivity issues you've had with the unit and it had to be returned. This is definitely not the news that we would like to hear. For connectivity issues, please make sure to Set the headset to “Priority on stable connection”. For details, please refer to this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539673.html

      I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    great headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the pods are easy to use.Good Job Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! Thank you for sharing your great experience with our LinkBuds S, BrianB! We are so happy that you are enjoying the amazing sound quality, ease of use, and overall performance of these headphones. We are also delighted that you are satisfied its reasonable price.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US