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Customer Ratings & Reviews

Your price for this item is $152.99
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The comparable value price is $179.99

Customer reviews

Rating 3.4 out of 5 stars with 570 reviews

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Rating by feature

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

57%would recommend to a friend

Customers are saying

Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 570 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds that let you hear what's going on.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! The fit took a tiny bit getting used to, but after a few uses, they feel comfortable and work great! I got them because my girlfriend and I both work from home. I wear my buds all day long while I work, and usually listening to podcasts. My girlfriend was getting annoying that she could never get my attention with my other sport earbuds in. These work great to be able to hear what you are playing clearly, but also hear what is going on in the room and I'm not surprised when someone comes up behind me. They also work great riding my bike and still be able to be aware of what is around me at the same time. They aren't meant to be the top of sound performance, but they exceeded my exectations. I get about 5-6 hours of battery life out of them which is more than enough for me, and they charge really fast as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trevor, we're glad you love and enjoying our product. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for meetings, cycling and running

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to be able to hear around my house and have meetings without having to take my headphones off at my job all the time. I was pleasantly surprised that I am able to go running and cycling in them without issue. A lot of reviews indicated this would be an issue - but for me it was not. The silicon interchangeable pieces do a far better job than you would think securing it, just make sure you actually get them in your ear the right way (I suspect many people with issues are not placing them properly). Sound is great for what they are. Battery life is good, better than okay but lower than outstanding. I have a lot of issues with my ear and pressure changes, these cause none which is fantastic. Overall highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gbupp, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Buy it on sale only.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, but battery life is short (3-4 hours) and fit is slightly off. I purchased because I like how the speakers don’t create a vacuum seal when inserted in the ear.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dude,

      While we're happy you like the open-ring design and audio quality, we're sorry to know if the available operating time is short or the battery power does not last long. If you set the following functions, the available operating time of the battery becomes short.

      • Equalizer
      • DSEE
      • Speak-to-Chat
      • Function to launch the voice assist function by your voice
      • Service Link
      • Sound quality mode during Bluetooth playback: Priority on sound quality

      If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
      Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.

      For additional information, refer to this helpful link:  https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html

      We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads

      Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great little earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds actually fit very well and were very light. Over time they felt like I wasn’t wearing them at all. Yet the volume levels were not sufficient and very low. For example phone calls at work were hard to hear. Over if Sony could boost the volume a little bit these would be a great AirPods contender.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bucksfan,

      While we're glad you like the comfortable open-ring design of our LinkBuds, we're sorry to learn if you feel the volume level is very low. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. Check that you are wearing the headset properly in your ears. In addition to adjusting the volume on the connected device, when the volume adjustment function is assigned to the headset with the “Sony | Headphones Connect” app, you can adjust the volume on the headset during music playback or while talking.

      Please make sure to follow the guide from this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess Sony_US

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Novel design. Awkward fit.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't sit quite as low in my ears as Iwould like; it's a serviceable fit, but the lower loop is too large for my ears. I bought this set of TWS headphones because I needed an open set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, Thanks for sharing your experience with the Sony Wireless Linkbuds. We're sorry that you are having issue with the fitting. Our LinkBuds headphones feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 water resistance and long battery life, LinkBuds headphones keep her ready for whatever life brings. If you haven't yet, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.htmlhttps://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      Hope this helps. Thanks for choosing Sony! -Craig Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Mid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid,they sound okay, if you want high fidelity sound get a wired iem, and fit alright in my right ear but they are incredibly painful to wear for more than an hour in my right. If your ears are normal they should be great if you need a more natural transparency. However I can't recommend them personally as they don't fit my ears

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBBY,

      Thank you for the review. If the headset is out of your ears, you feel uncomfortable when wearing the headset or your ears hurt.

      M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn following the procedures described above and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears.

      Watch the video to find out how to change the fitting supporters and how to wear the headset in your ears.

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      Hope this helps!
      David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Earbuds Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of normal earbuds. Having something stick into your ear canal is so uncomfortable I had written off ever moving on from my normal noise cancelling Sony 1000XM3s. Then I saw these passive earbuds and I decided to give them a chance. They are amazingly comfortable and with the summer coming I am very happy to finally have earbuds to wear during heat waves instead of the aforementioned XM3s. Not only are they comfortable but features like automatically pausing when you speak and being able to tap your face to control them just sweeten the pot. A minor gripe is that I wish the bluetooth signal range was more stable. If your phone is in your pocket though you should be fine in all situations. I couldn't recommend these linkbuds with anymore vigor. I was very skeptical, but they are simply incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick883, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sony LinkBuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this product. It would not stay in my ears, I tried all the different ear tips. I also think the area that the opening is at, I wish there was a softer material around it, because this was the area that made my ears sore. The idea is great but, needs some improvement. Not worth $179.00 at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MADMAXJR, We're sorry to hear about your concern with this WF-L900 LinkBuds. We apologize for the inconvenience. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. Check that you are wearing the headset properly in your ears. If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically. Refer to this link for more details: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00233341
      I hope this helps! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but not a great fit for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good and able to hear the surroundings well. The sound is fed directly to the ear and has minimal outside exposure. I had to return them though because after an hour my ears would get sore from the actual speakers sitting and pressing against the inner ear.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew,

      While we're happy you are enjoying the good sound and most of the features, we regret to know that you're having issues with the unit particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.

      • As a suggestion, to reduce discomfort while wearing the headset, try to change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
      We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
      • Check that you are wearing the headset properly in your ears.

      We do have an instructional video for detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds: https://www.youtube.com/watch?v=FT-QIP2FeMM

      It's unfortunate that the unit had to be returned. We hope that you will shop Sony again in the future.

      Thanks again for sharing your feedback.

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    good if they work, impossible to find

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2000 years of human civilization of design of art of literature of culture of music. and one day they invented the headphone with the hole in the middle and then somebody came along and made it better lighter better sounding higher quality waterproof. That is these headphones. You know what they failed on? The case doesn’t need to be as small as the headphones for crying out loud it gets lost when you blink your eyes I loved these headphones so much. I recommended them to my roommate who also went out and got some two days later, she couldn’t find the case you know where I found them? On the lawn three months later when I was mowing it and by chance, my foot hit it, and I went down to pick up a rock to get it away from the lawnmower blade and realized it was her headphone case but you know it was awesome? They still worked even though we live in the Pacific Northwest and it had probably been rained on over 80 times it still worked four days later she lost the case again we’ve never seen it since….. oh and I almost forgot. I returned mine a few days later because they broke for no reason they just stopped working made a fuzzy noise fizzled out never worked again, but that doesn’t change the fact that my roommates pair was awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samzirra, Thank you for sharing your experience with the Sony Linkbuds. While we're glad that you are impressed with your roommates device, we're sad to hear that yours broke down. Our support team could have helped your resolve your concern. We also appreciate your feedback regarding the design of the charging case. We'll take note if it and rest assured this will be looked into. Again, we're happy that you guys have a positive impression of the earbuds and we hope that you'd still consider our products in your next purchase. Thank you and regards, -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought theses and after two week of use they would not hold a charge for more than an hour. The sound quality was good and did not hurt my ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryancH,

      Thanks for reaching out to us with your concerns. While we're glad that you like the amazing audio and there is no earache when using them, we regret that you are having battery issues with your LinkBuds. Allow us to help you and turn your experience around. You can enjoy a full working day of charge – 5.5 hours – from your headphones and store another 12 hours in the case.

      For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.

      If you feel the available operating time is short or the battery power does not last long, please see the guidelines on the help guide link below.

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.
      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for a purpose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and allows lots of outside noise to pass through. The awkward shape took a while to get used to but when you get used to them you start to forget you ever had them in youre ears because of how well outside noise passes through.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sneg, We're so glad you are enjoying the incredible sound quality of the Sony LinkBuds. It's also good to know you feel like you're not wearing the earbuds as you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cool Sony Design. Bluetooth Connection Poor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in ear is very good. Lots of choices for wing tips will accommodate any ear shape. Not so good was the connection to bluetooth device. Connection was not good, kept breaking up. Same bluetooth device on three year old Beats earbuds worth seamlessly with no connection issues at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan, thank you for choosing and purchasing our product. We're glad you like the fit of our Linkbuds into your ears. We're sorry to hear that you have an issue with the Bluetooth connection of your SONY unit. Please set the headset to “Priority on stable connection” using the Headphone connect app. Please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good little 'always on' ear buds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite nice. They sound good, they are open so you don't get sound isolation and they aren't none conduction so you do notice the sound coming from earphones instead of sounding like a part of the environment. They are fairly comfortable, you do have to play with sizing the wings, and your ears might not be the same size on each side. You can use either bud individually, I think this came in an update that was available immediately on pairing with my phone. You will need to get the Sony headphone app. The app does have some nice features, including a 5 bands EQ and speak-to-chat which allows you to pause your music when you start speaking. I would recommend leaving this off if you like to sing to your music though. TL;DR: these are good, though not perfect. These are most useful if you want to wear something that doesn't block your surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis,
      Thank you for your time writing this review! We're glad to hear you like the great sound, comfortable fit, using one side of the unit, Sony | headphones connect app, and other features of your new Sony LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok if it fits your needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was average. The open sound that it has at this point of time compared to other headphone with noise canceling is not good. Another thing is that it didn’t fit my shape of my ear and fell off easily

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelZ,

      While we're glad you like the sound quality, we regret to hear if the LinkBuds did not fit you well causing them to fall out. Allow us to help you and turn your experience around. If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.

      • Check that you are wearing the headset properly in your ears.
      • Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
      • After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
      Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.

      For detailed instructions on how to replace ear fitting supporters and wear LinkBuds Truly Wireless Earbuds, please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647

      These do not include the noise canceling feature. However, they do feature a comfortable open-ring design that naturally blends ambient sound with digital sound and advanced features like Wide Area Tap, Adaptive Volume Control, Speak to Chat, Control with your voice, and more. Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number

      Regards,
      Jess Sony_US

  • Rated 3 out of 5 stars

    Not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose these would be useful for someone wearing them while biking or in other similar situations where situational awareness is essential. That said, the sound quality is mediocre at best and build quality doesnt suit something thay costs close ro 180 USD. Additionally, the Sony Headphones app is just bad by any standards. Feels like an app from 2010 or earlier. And why on earth do I need an account for a headphone app that is used for firmware updates and equalizer settings??

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Darkstar, we regret that the WFL900 doesn't meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the LinkBuds

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound, good for it was, trouble connectinng

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product. Worked out the box, was very excellent but then had issues connecting, and then only one worked. Sound quality was good but overall not reliable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,

      We're sorry to hear about the issue with this WF-L900 LinkBuds. We apologize for the inconvenience. The issue might resolve by following the troubleshooting steps from this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445717.html

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the WFL900/H:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Met my needs but still disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use these for listen to audio books and podcasts. They work great for that. The sound quality isn't great for music though (considering the price). I somehow managed to partially blow out one of the listening to music that had heavy bass even though the volume wasn't that loud which was rather disappointing. If / when I replace them, I'll try a different brand / style of open earbuds based on how disappointing these were. They also struggle sometimes with the Bluetooth connection when my phone is in my pocket if I'm outside. It's frustrating to have to pull out my phone and hold it my hand so that the audio doesn't keep breaking up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caleb, thanks for choosing and purchasing our product. We're sorry to hear that you have issues with sound quality and Bluetooth connectivity on your SONY unit. Please select the "Priority on sound quality" mode to prioritizes the sound quality using the “Sony | Headphones Connect” app. Please isolate the sound issue by following this link:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html?search=sound%20quality

      For Bluetooth connectivity, please follow this link:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html?search=sound%20quality

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 3 out of 5 stars

    No bass...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are for very specific use, to hear everything around you even with music on. Issue i have is NOOO BASE. I would rathet get some noise cancelling ear buds with an ambient setting. Way too expensive compared to ANC with good ambient setting on the market

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillyD13, Thank you for the feedback on your experience with your Sony Linkbuds. While we're glad you like the Uunique open ring driver that links your content and what’s happening in your surroundings even when playing music, we regret to hear that you're not satisfied with the amount of bass that this unit delivers. Please try to download the Sony Headphones Connect app, this app has a built-in equalizer that lets you adjust the bass level and fine tune the music to your liking.


      The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.

      If you're looking for a truly wireless earbuds with noise canceling and ambient mode feature, I'd highly recommend checking out the WF1000XM4 model. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them.Thank you for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Open Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and very comfortable. As a cyclist that I need to be aware of my surroundings this as been the best earbuds so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BayoanH, Thank you so much for this wonderful review of your WFL900 LinkBuds! It's amazing to hear these are great earbuds for cyclists who want to be able to hear their surroundings while listening to music, podcasts, and more. Your assessment is spot on, the open-ear design allows you to hear everything around you, which is important for safety. The LinkBuds are also delivers excellent audio and they very comfortable wear, even for long rides. Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony! -Jess Sony_US