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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 8,160 reviews
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed some new headphones so I got these at Best Buy. Evidently I don’t know what to get. They only lasted 4 or 5 months. Maybe I expect too much from headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not meet my expectations, sound is cheap.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay on some music, but not great for Rock and Metal. The sound sounds artificial, not like a real stereo. Not the worst, certainly not the best either.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Shaun1987!

      Thank you for the feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services.

      Regards,
      David Sony_US

  • Rated 2 out of 5 stars

    If I still had the packaging I'd return these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ear buds for my 10 year old. He likes them but uses his YurBud earbuds more because they're more comfortable. He said these have a lot of static when the cord is touched.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenRN, That's not the kind of experience that we wanted to hear, and we apologize for the inconvenience. Here are some tips that you may consider to avoid this condition. https://us.en.kb.sony.com/app/answers/detail/a_id/34285 -Jerome sony_US

  • Rated 4 out of 5 stars

    Cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go through these a lot because the cords get broken after a few months. But they are cheap so I don't care.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right earbud quite working after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud quite working after 3 months. Left side works fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Daily usage headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my usual evening walk, I just wanted simple headphones lightweight and these ones are perfect for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gargi, We appreciate your time and thank you for sharing your experience. We will forward this to the proper department.
      Regards,
      Vincent sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Perfect for young kids who are always leaving these around or losing them. Sound is meh but at less than 10 bucks what do you expect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pay a lot for headphones and quality is as expected. Worked for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sit at work and cant use my over ear headphones so I got these. They're good but about 2 months in, one side quit working. So it's cheap but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very uncomfortable and the sound wasnt that good. I would skip these

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things never last very long, so we are always replacing them. Normally I buy skull candy but am giving sony a try. Hoping these will last. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Allright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Earbuds are ok, but for the price it is a good buy. I got these for 7 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sharo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave as a gift and recipient and he said they work very well. Sony has a god track record, so that's why chose these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The foam covers came off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a few weeks after purchasing the foam cover came off one ear piece. Then in 2 more weeks the other one came off. Best Buy would do nothing. They said that I had to contact Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Betsy, we are sorry to hear what happened. Please contact us at [email protected] and include all information such as model/serial no, address and phone number so that we can assist you. Thank you. ~Erin sony_US

  • Rated 4 out of 5 stars

    Good but not very durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones that I like to buy when they are on sale because they don't last very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal and reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic deal and functional earphones. We bought them for educational use by elementary boys and they seem to be a good purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very uncomfortable to wear. Brought Apple earphone instead which it is much better and worth the high price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for use at school for 6th grader. The quality is decent for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not realy very good. Could hear everything that was going on around me, but i guess i shouldn't be surprised for $10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality . Also love the sound the color also when i conmect online my friends are sounding good and hear them clear

    I would recommend this to a friend