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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 8,160 reviews
  • Rated 2 out of 5 stars

    Basic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17 year old broke these within a week of receiving them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It let's me talk to the computer instead of typing in my requests. Works better then I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed some for his tablet. He loves them. Sony is a great electronic brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described, arrived and quickly and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Sony Ear Buds. They performed as expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Very thin cable. Pick up a lot background noise.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, joejoe, Thank you for your feedback. This unit does not have a noise cancelling feature. We recommend using the right earbuds according to the size of your ear to reduce the background noise that you may hear. Check here for other details: https://docs.sony.com/release//Manual_4596689112.pdf
      We appreciate your time and we will forward this to the proper department. Regards, Vincent sony_US

  • Rated 4 out of 5 stars

    Ok earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is poor but well worth the price ipaid

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up taking them back, sound quality was average.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and he loves them, so I'm cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These headphones do not have a mic (as described).

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to hear out of these and they do not have a mic (as described). If I am on the phone, the other end cannot hear me. There is also lots of static. Honestly, they are poor quality and purchasing them was a total waste of money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @CMcc, we regret that the headphones did not meet your expectations. We'd like to know how we can be of assistance. Please email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is 11 years old and these are perfect for her

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are not for those with hearing disabilities. If your hearing is impaired at all and you crank then up past 3/4 volume they will fuzz out on you and you will hear the speaker crack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping sony is always good ty best buy 4 the great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new headset and these worked very well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great, returning the headphones, not worth the price

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tamm, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you -David sony_US

  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st pair returned w/n 3 wks earbud went out. 2nd ok

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working good already broken. I will never buy it again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anpiertano, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones met my needs. I would recommend them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a couple weeks then one side failed......

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quintan, we're sorry to hear about this. However, for possible troubleshooting steps to fix this issue, we highly suggest visiting the link below. I hope it helps. Regards, ^Ron

      https://www.sony.com/electronics/support/wired-headphones-in-ear/mdr-ex14ap/articles/00024605 Sony_US

  • Rated 2 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy Broke in a week Ewwwwwwwwwwwwwwwwwwwwww

    No, I would not recommend this to a friend