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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 8,160 reviews
  • Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for 10 year child. Plus kids love the color blue!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This early does not look like genuine sony product. It looks like cheap earbud headphone available in dollar tree. Neither cord quality nor sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbbuyer, We appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. You may consider the suggestions from this link to get a better experience: https://us.en.kb.sony.com/app/answers/detail/a_id/47327
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    Bad headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones exactly a week ago, the left ear has now no sound and the right ear is also starting to go bad. Can't believe they lasted only a week. Such poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted about a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one pair for each kid for Christmas (three total) two of three pair are no longer working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these as a back up when my bluetooth does out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones didn't last me long. Within a week the headphones stopped working properly and the sound quality began to degrade and became choppy with static.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these it make my hands useful to multitask.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mediocre purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones hade decent sound quality but the Microphone to talk into didn’t really work at all. No one could hear me when I was talking unless I was yelling

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds worked as expected. Good fit in ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get good items from Best buy and the service is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son to use with his phones. I usually just by the cheaper ones but decided to go with a name brand. He said the sound is the same as the cheaper ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my sons phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is always great. Don't go for a cheaper alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as headphones to use during workouts. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they match my phone and have good volume

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 for 2 Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of Sony earbuds I've purchased this year. Both didn't make it 6 months. This pair only works if you manually hold down the button. I think I'll be purchasing a different brand next time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyer108, We are sorry for any inconvenience you had experienced. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We do recommend visiting our E-Service website to have your unit repaired at https://esupport.sony.com/US/p/service.pl

      Regards,
      ~Erin sony_US

  • Rated 5 out of 5 stars

    Great headphons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these headphones. They work great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 days. Left ear audio went out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make hands-free talking very easy. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit was not very good, they stopped working in less then a week. I use them for work but not in rough conditions and I am careful with them. My work headphones usually last 4-6 months with daily use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielF, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. ~Ralph sony_US

  • Rated 5 out of 5 stars

    great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids in the dark and easy to deal with..

    I would recommend this to a friend