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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 8,160 reviews
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they only lasted 3 days before one side of the earbuds quit working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using it but it is not so high quality, lasted 1 week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony EX series earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these maybe a week ago and the left side earbud is already dead. How can I get a refund?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jeepy715, we regret that the unit did not live up your expectation. With regards to the left side that is dead or not working, you can use this link to isolate the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin sony_US

  • Rated 1 out of 5 stars

    Not Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two months after purchasing these earbuds one side is no longer working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone does not work well. Spend a few more dollars and get a product that works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Goodforaboutaday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one day the left side quit working. We where on vacation so couldn’t take them back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average earbuds for a reasonable price, not sure how durable they will be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not anything I expected. I three it away after the two weeks it lasted.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Nikki!

      We regret that the headphones did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. We'll pass this to the proper team. Thank you.

      Erin Sony_US

  • Rated 1 out of 5 stars

    Not picked up but my account shows picked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not picked up but, it shows picked up. How crazy !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk and wouldn’t ever buy these headphones ever again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds stopped working after about a week of use. Get something elsw!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter...Broke after 3 days!!! Poor quality for the high price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much for the price,be good to yourself spend more,get better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok Worth the amount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't the best quality they are worth the amount you pay to be honest.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deva, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Cheap low quality earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with the expectation that they would last as long as my other cheap earbuds. One side stopped working after about 4 months. I use them with my computer so they don't get a lot of wear and tear. They sound "ok" when they work, just don't expect them to work for long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds was okay for a few months, then they started to come apart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were disappointing. Didn’t even last 6 months!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Sony head set but I want bluetooth wireless one so I return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. After first use the button quit working. They fade in and out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hyper, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Thanks. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Disappointed with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item stopped working about a week after purchasing.

    No, I would not recommend this to a friend