Customer Ratings & Reviews
- Model:
- MDREX14AP/B
- SKU:
- 5739305
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
- Value
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.
This summary was generated by AI based on customer reviews.
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it for 1 week and it broke. Other ear piece not working
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marianne, We're sorry to hear that the headphones didn't perform as expected. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.bestbuy.com/site/sony-ex-series-ex14ap-earbud-headphones-black/5739305.p?skuId=5739305
~Ralph
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality Sony headphones that broke after two months.
No, I would not recommend this to a friendNot a good buy save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap buy was broken in minutes don’t waste your money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tina, We are sorry to hear that. We have an article here that you may follow and see if the issue can still be fixed: https://www.sony.com/electronics/support/articles/00086441
We appreciate your feedback and we will forward this to the right department.
Regards,
Vincent
Cheezy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really cheezy but they do work fine for short
No, I would not recommend this to a friendDo Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, they sound like static. Would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bees, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. Regards, ^Ron
Decent ear buds for value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For Sony earbuds and price value, they were decent.
No, I would not recommend this to a friendDon’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear piece kept falling off not a good buy never again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Onecoffy, These headphones come with different sizes of earbuds. You may choose the right size of earbuds according to the size of your ears: https://docs.sony.com/release//Manual_4596689112.pdf
We appreciate your time and feedback.
Regards,
Vincent
Sony Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a great deal. Will purchase it again.
I would recommend this to a friendYou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worthy. They are no longer stereo. Only left side works
No, I would not recommend this to a friendThey are ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok ear buds. An older paprika I had were better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katmode,
We always appreciate customers who take the time to give us their feedback. I'll pass what you've said into the proper department. Thanks,
>Joffrey
Let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable in the ears. Did not enjoy at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brit, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may check this link out for more information about using the unit:
https://us.en.kb.sony.com/app/answers/detail/a_id/34285/p/40940,40971,96927/c/65,66/kw/hurt%20
~Ralph
Quality was poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have spent more for better headphones......
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jaime, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
- Cons mentioned:Volume control
Not a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with a Motorola phone, prong doesn't make good connection, volume control button not good.
No, I would not recommend this to a friend - Cons mentioned:Volume control
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to turn the volume up on the earbuds it would not go up-returned the item
No, I would not recommend this to a friend Cheap
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but they work. They make the person on the other end sound muffled. I only needed them for when I go to the gym so I won't be doing much talking anyway
No, I would not recommend this to a friendFair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about 2 months, then the one side you could barely hear from. I thought it would last longer due to being Sony.
No, I would not recommend this to a friendNot that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I assumed Sony would have good quality and will run for long time. But, after a month of use, the wire has given up and voice breaks up a lot like usual ordinary ear phone wires.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Anil, Thank you for your feedback on your experience with your unit. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. -Erin
Sound degraded.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound started degrading after a couple of months of use. I could barely hear it even with full volume.
No, I would not recommend this to a friendMuffled sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent ear buds, I use them for work but the sound quality is closely relatable to a dollar store headset. ( very Muffled)
No, I would not recommend this to a friendThe Title is sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average headphones to listen to musics if you so dish . I mean wish but my phone keeps autocorrecting dish .. annoying
No, I would not recommend this to a friend