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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 8,160 reviews
  • Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working within 2 months of purchase. Disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 18 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 18 days and an earbud (left side) is broken. Very junky product. Don't believe in name of SONY.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpdp, we regret to hear what happened. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. -Erin sony_US

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after it’s second use. Past return policy, is a piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a week.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week of use, these broke. They are not the highest quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they were Sony brand...left side quit working in week 3. Won't buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Son said one side doesn't work already after 1 wee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. One of the headphones doesn't work already after only 1 week of use at school

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mace, You may follow the guidelines from this link to isolate this issue: https://us.en.kb.sony.com/app/answers/detail/a_id/47327
      We appreciate your time and feedback. We will forward this to the proper department.
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    Broke within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but the ear piece broke and voice control turns on and off without touching them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They work only for a week

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y hey work for a week and one of the earphone stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basic Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earpiece broke within 3 days, static then it just went out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never ever again these are the worst every...they keep falling out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones broke the first week of use. Do not recommend purchasing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cristina, We regret to hear what happened. Our apologies for the inconvenience that this may have caused. We will pass your feedback to the right department. We will make sure for the necessary improvement in the future. Regards, -Jay sony_US

  • Rated 1 out of 5 stars

    Good sound but very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fell apart within 2 weeks. Very bad quality, won't recommend it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remy13, we are sorry to hear what happened. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -Erin sony_US

  • Rated 1 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds never last! Replacement warranty is worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds stop working in the second week they are not loud at all

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taquana, please email us at [email protected] and we'll help you out. Hope to hear from you. Regards, -Mark sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, good sound Solid earbuds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item not as expected. Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item of poor quality. Not what was expected. Returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good but price is not Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good headphones. I've been using them mostly for music and watching Netflix. They sound very balanced with no high pitch like some headphones. They aren't too loud but loud enough to get the job done. They also feel pretty good in the ear and they come with extra buds if the ones that come with are lost or don't fit. Overall they are pretty good but my problem is with the price. I'm not sure they are worth $15 but if you have the cash then you go ahead and buy them. I could understand them maybe being $10 but $15 is pushing it. Otherwise I'm happy with these headphones and they work good for being just some general usage headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Recommend to everybody

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear; good noise cancellation; great bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it good quality for the price. Good sound and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio. Fits in ears nicely. Wish the cord was longer.

    I would recommend this to a friend