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Customer reviews

Rating 4.3 out of 5 stars with 347 reviews

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91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the NWZ-E380 Series Walkman 8GB* Video MP3 Player. They appreciate its user-friendly interface, sound quality, and durability. Many customers also find the price to be reasonable. While some customers have experienced difficulty powering off the device, the overall feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 347 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my MP3 player. Sounds great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    luv this mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shall be getting another one as a gift. Easy to download to.Stylish.Sony makes great products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using since XMAS, but so far, so good. Nice compact player. Options button is also used as Power switch and the Hold function which can be problematic and annoying at times. Haven't used disconnected for any period of time so I can't comment on battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice little mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding little mp3 player. Works well with files downloaded with itunes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for a technical savvy person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mp3 play easy easy to set up and has a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item - Easy to use. Cost much less that the Ipods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All right for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good MP3 player for the price. The guy told me it was compatible with I tunes. Went to download my songs and it wouldn't allow me to so now I have to search the Internet to do some research.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Sony has great sound and meets expectations. Only complaint is that using Sony Media Go is not as easy as using iTunes to move music from PC to Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MP3 Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I have bought and I loved them all. I had to replace my first one that I bought 5 years ago due to software virus getting in from my desktop. The latest two are the new version of my first and they are fantastic. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sony mp3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy have had no problems. it has held up well to the abuse my kids have dished out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    could not get to work so returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at online reviews it looked like this would be a great player. However, I could not get the thing to work. It got stuck on "creating library" and would never recover even after multiple restarts and using a paper clip to push the button on the back to supposedly reset the machine. I connected it to my MacBook, which did recognize it and it looked as if I was able to load songs onto it, but once I disconnected it, all it would do was keep saying "creating library." I took it back to the store and got a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    May be better for little kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just ok, not what I really wanted and it never turns off, I even had my 14 yr old who is very tech savvy and he was perplexed. So I always have to charge it everyday.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello soren! We would like to recommend to try the steps available through the following link to find a solution to the issue you have described happening with the unit:
      https://us.en.kb.sony.com/app/answers/detail/a_id/42556/p/57784,59687,59925,80740/c/65,66/kw/battery ~Jeannette Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for the electronic illiterate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and considering he is not very electronic smart, this was a good choice. Easy to use and very basic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Offers a lot and no batteries needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a portable fm radio that didn't use batteries. This is it and a lot more...this was alittle pricey but I still like

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked other websites for an 8GB MP3, and even Amazon was unable to beat the price I got it for at Best Buy. Except for the power down issue, it's a really nice product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Size, Memory Lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit functions OK, but returned for unit with double (16MB) memory. !6MB only available in black, strange???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent MP3 player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MP3 player is perfect! I can load tons of songs and it even supports iTunes. It also supports video files. It has a small display screen but that's plenty for my needs. Great quality for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and economic for those on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a requested gift because of its simplicity and versatility. Highly recommend this for anyone starting out in the digital download age for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome mp3 player. bought it as a gift. they lo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. The person I gave it to really enjoyed it. Her ailing father of 93 years was given tbe player after she put all of his fave songs on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mp3 because it doesn't have a bunch of preloaded items that conflict with the operation.

    I would recommend this to a friend