Customer Ratings & Reviews
- Model:
- NWZE384BLK
- |
- SKU:
- 1695436
Customer reviews
Rating 4.3 out of 5 stars with 347 reviews
(347 customer reviews)to a friend
Customers are saying
Customers have good things to say about the NWZ-E380 Series Walkman 8GB* Video MP3 Player. They appreciate its user-friendly interface, sound quality, and durability. Many customers also find the price to be reasonable. While some customers have experienced difficulty powering off the device, the overall feedback is positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not up to date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for workout purposes, it is a bit of a Dinosaur.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Rainey, thank you for your message. You can view the firmware version of the portable player even if the unit has been formatted, by viewing the information while connected to a computer. For more information check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/32437. - Oscar.
Rated 3 out of 5 stars
Reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this item for a gift. The person said it is difficult to set up
I would recommend this to a friendRated 1 out of 5 stars
Broken toggel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't control it. Toggle was broken. Very disappointing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi snowwhite, we're sorry to hear about what happened to your Walkman. Please accept our apologies for the disappointment this has caused you. We would like to suggest to try the steps through the following link to troubleshoot your unit:
https://us.en.kb.sony.com/app/answers/detail/a_id/39080/p/57784,59687,59925,80740/c/65,66/kw/The%20control%20buttons%20are%20not%20working
If you have completed all of the steps and the issue is not resolved, service may be required. To send your product to a Sony facility to be repaired, visit our eService web site at eservice.sony.com. Your feedback is highly appreciated. Thank you for taking the time to write a review. Dave
Rated 3 out of 5 stars
Avarage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Not a fancy menu but it does the job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too basic, kids get frustrated here and there with it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Beonzae, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.
Rated 3 out of 5 stars
its a ok player for a beginner who never had a mp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok player for beginners who have never had a mp3 player
No, I would not recommend this to a friendRated 2 out of 5 stars
Good price point for storage capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to use for people with a small amount of technical knowledge concerning MP 3 players. Sony not very helpful with requested information on how to use item. Very disappointed in Sony!
No, I would not recommend this to a friendRated 2 out of 5 stars
It's an ok device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clerk guaranteed me I could download itunes audio book & I can't get it to download.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yamahamamma,
Please check the link below for further assistance.
https://us.en.kb.sony.com/app/answers/detail/a_id/30575/p/57784,59687,59925,80740/c/65,66/kw/transfer
Thanks,
>Joffrey
- Pros mentioned:Battery life, Ease of use, Sound quality
Rated 4 out of 5 stars
Decent price for a good MP3 player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to get music on it, the device charges pretty quickly and holds the charge well, and the sound quality is very good.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this item for myself for chriatmas,i was very impressed with how easy it was to download music into this mp3 player.after adjusting settings for music it sounds wonderful through a stereo system or my bose headset,i would recommend this mp3 player to everyone thanks Mark
I would recommend this to a friend Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible just Horrible Does not turn off do not buy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, thank you for your message. To turn off the Walkman player: The Walkman player must be in PAUSE mode. If music, video, or radio is playing, press the center PLAY/PAUSE button to pause playback. Press and hold the OPTION/PWR/HOLD until POWER OFF appears. The player will turn off. NOTE: If you press and hold the OPTION/PWR/HOLD during playback, the HOLD function turns on. - Oscar.
- Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
reliability and quality plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This MP3 is easy to use, has great memory capacity, is reliable with good sound. It could be improved by allowing the user to be able to create a "favorites" list.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Decent Product, Iffy Longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this MP3 player (8-gig model) after having two previous cheaper MP3 players fail on me after very limited use. Speaking generally, the construction on this particular model is considerably better than those other players (a Sandisk and an "unknown" brand). However, after about six months of use, sound no longer plays to my right headphone. Yes - I've tried many different headphones, and I've used my headphones in other devices with success, so I know that isn't the issue. I've also tried to rectify the problem with the unit (disassembly and cleaning), but to no avail. It appears the sound output mechanism is either defective or worn out. Oddly enough, if I don't keep the headphones plugged in all the way, I can eek out minimal audio to the right side, but as soon as I "click" the headphones in all the way, any sound to the right side goes dead. Regardless, after fairly light use over a six-month period, this shouldn't be a problem. My options are now to spend $30+ and get it replaced via Sony, or simply buy a new unit. At this point I've most certainly learned my lesson and will purchase extended warranties on all MP3 players I buy above $20. I'd point the finger at myself based on this bad run, but I really don't know what I'd be doing to cause these problems (all of which are entirely different in nature). I have my player packaged safely and don't throw it around or mistreat it. That all said, I honestly think the MP3 player itself is quite decent. As I mentioned, the construction is sturdy, the buttons don't feel cheap, and there are plenty of options to go around, including a more fine-tuned equalizer. The sound quality is no worse than average to above. Pictures look clear; I never used the video function. My only real gripe is durability, and while it feels sturdy and like it could easily handle a drop or two, perhaps the primary electronics aren't up to par. More likely than not, I was simply on the receiving end of a poor model. As I've owned many different Sony products over the years and almost never have had a problem, it seems only fair to give them the benefit of the doubt in this case. Assuming that was the only error, I'd actually recommend this MP3 player above others as less likely to have issues. There's really nothing I would gripe about outside of my faulty sound unit. If you're looking into an MP3 player, you can feel confident that this is up to Sony quality standards (for the most part). It is lightweight yet rigid, and in normal circumstances you'll feel good about this purchase. Although the price of entry is higher than most other options, I definitely would think it is worth it in the long run - just protect yourself with a warranty through either Best Buy or Sony because apparently, MP3 players aren't made like they used to be. I would be curious to know if anyone else had a similar problem as mine (i.e. is this an isolated incident or a more widespread concern). Hopefully my issue is merely a one-off and doesn't happen to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JWilson! Thank you for sharing your experience with us, we will forward this information to the proper department for further review. We would also like to suggest to check the troubleshooting steps available through the following link, since if the issue still persists it will be required to request service for the unit: https://us.en.kb.sony.com/app/answers/detail/a_id/38919/kw/no%20sound/p/57784,59687,59925,90797/c/65,66/related/1~ Jeannette
Rated 3 out of 5 stars
Good player but......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player was everything the description said it would be with one exception. The specification page says it has a memory card slot. No where on this player is there such a slot. I put about half my cd library on it and I still have a lot more to go and will not make it with the available memory. The memory card was one of the reasons I bought this besides the great price. Not going to take it back but you someone needs to address your website and correct that because it is very misleading.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Muskie43, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. - Ella
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item; like that you can see what songs are next and easy to handle.
I would recommend this to a friend Rated 4 out of 5 stars
Low bugdet Ipod
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always trust SONY about music players. The ON / OFF rutine is a little awkward, but this player works like a charm.
I would recommend this to a friend- Pros mentioned:Battery life, Size
Rated 5 out of 5 stars
BEAT MP3 player ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best sony or any mp3 player out there!!! super battery life and external speakers , small for your pocket , my favorite even above my ipod
I would recommend this to a friend Rated 4 out of 5 stars
Works as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mp3 Player. Works as it should. Not to user friendly but ok.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tecatemn!, Thank you for your feedback, we will forward this information to the proper department.~ Jeannette
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony MP3 player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good MP3 player, nice design, good quality. Works fine.
I would recommend this to a friend - Cons mentioned:Volume
Rated 2 out of 5 stars
Sonys not good choice for audio books
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using Sony MP3 players for many years to listen to audio books, I purchased a new one for my son at Christmas to replace the one he had as the volume had gone out. When we tried to download an audio book with Overdrive from our library for the new Sony, we received the error that it did not have a device certificate. After much research I have found that Sonys from 2012 on will not play WMA files with Digital RIghts Management. Since many of the library books are that way now it is pretty useless. I feel this is deception on Sony's part.
No, I would not recommend this to a friend
