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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.3 out of 5 stars with 380 reviews

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91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the NWZ-E380 Series Walkman 8GB* Video MP3 Player. They appreciate its user-friendly interface, sound quality, and durability. Many customers also find the price to be reasonable. While some customers have experienced difficulty powering off the device, the overall feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 380 reviews
  • Rated 5 out of 5 stars

    great mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet sound easy to use and great looking product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great as a portable radio/mp3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product and love the feature of radio, some my don't have the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the size I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just worked, which is what I want when I purchase a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good, Good sound & friendly to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it very useful for my twelve years old son. He is loving it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good, but I hate the confusing "On/Off" button, and I hate the fact that there is not any external clear "Volume" button to turn the volume of the music up and down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing particularly wrong with this device. It is entirely mediocre. The 8gb memory isnt as large as I would have liked but that is just my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 1 out of 5 stars

    undependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has frozen on numerous occasions and must be reset in order for any of its features to operate. This is awkward because I don't carry a pin to the gym .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This item was just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was just ok, it worked fine, but it stopped working after one year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay. I would rather own an apple product because this is too bulky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for workout purposes, it is a bit of a Dinosaur.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rainey, thank you for your message. You can view the firmware version of the portable player even if the unit has been formatted, by viewing the information while connected to a computer. For more information check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/32437. - Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item for a gift. The person said it is difficult to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avarage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Not a fancy menu but it does the job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken toggel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't control it. Toggle was broken. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi snowwhite, we're sorry to hear about what happened to your Walkman. Please accept our apologies for the disappointment this has caused you. We would like to suggest to try the steps through the following link to troubleshoot your unit:
      https://us.en.kb.sony.com/app/answers/detail/a_id/39080/p/57784,59687,59925,80740/c/65,66/kw/The%20control%20buttons%20are%20not%20working
      If you have completed all of the steps and the issue is not resolved, service may be required. To send your product to a Sony facility to be repaired, visit our eService web site at eservice.sony.com. Your feedback is highly appreciated. Thank you for taking the time to write a review. Dave Sonystyle

  • Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too basic, kids get frustrated here and there with it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Beonzae, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Rated 3 out of 5 stars

    its a ok player for a beginner who never had a mp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok player for beginners who have never had a mp3 player

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good price point for storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to use for people with a small amount of technical knowledge concerning MP 3 players. Sony not very helpful with requested information on how to use item. Very disappointed in Sony!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's an ok device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk guaranteed me I could download itunes audio book & I can't get it to download.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yamahamamma,
      Please check the link below for further assistance.
      https://us.en.kb.sony.com/app/answers/detail/a_id/30575/p/57784,59687,59925,80740/c/65,66/kw/transfer
      Thanks,
      >Joffrey

  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Decent price for a good MP3 player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to get music on it, the device charges pretty quickly and holds the charge well, and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this item for myself for chriatmas,i was very impressed with how easy it was to download music into this mp3 player.after adjusting settings for music it sounds wonderful through a stereo system or my bose headset,i would recommend this mp3 player to everyone thanks Mark

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible just Horrible Does not turn off do not buy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. To turn off the Walkman player: The Walkman player must be in PAUSE mode. If music, video, or radio is playing, press the center PLAY/PAUSE button to pause playback. Press and hold the OPTION/PWR/HOLD until POWER OFF appears. The player will turn off. NOTE: If you press and hold the OPTION/PWR/HOLD during playback, the HOLD function turns on. - Oscar.