Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers are impressed with the PlayStation 4's performance, condition, and price, frequently citing its smooth operation and excellent value for a refurbished console. Many also praised the console's graphics and ease of use, finding it easy to set up and operate. While some noted the absence of a headset, the overall experience was overwhelmingly positive, with many stating they were pleased with their purchase. The warranty offered also added to customer satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 639 reviews
  • Rated 3 out of 5 stars

    defective cord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem purchasing refurbished products, but the power cable stopped working less than a week of purchase.. Other than that no issues..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended to buy refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked okay for a few months Major problem with mother board so it was not a good choice to buy a refurbished machine

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 2 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 worked for a week then stopped turning on. Returned it for a refund. Oh well :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    avoid refurbished ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already exchanged the refurbished ps4 3 times. I hope this one works good .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a nice system just loses control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice system, just loses control of the remote and starts sticking where it won't let me control it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Playstation w/ broken remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a refurbished Playstation 4 w/ remote from Best Buy and immediately went home and hooked it up for my son and his friend to play. The Playstation powered on and quickly displayed the menu. Unfortunately, the controller never turned on, even after being put on the charger overnight. Very disappointing!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just hope the system works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift hope it works correctly since it's refurbished

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work at all.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure who does quality-control on these units, though I would assume it'd be Sony themselves, but in our case, the included controller was completely dead-on-arrival, and wouldn't even light up at all when plugged into the PS4. This, naturally, prevented us from getting past initial setup.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 1 out of 5 stars

    The thing was broken after 20 days!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system refused to turn on after 20 days of use, so now I'm sending it back to the manufacturer to get it exchanged.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had issues with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working fine but suddenly had an issue. Called & they are sending a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem after having the unit for 40 days , Best Buy's won't take it back or issue a new one , will Never buy anything from Best Buy's again !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be extra diligent when purchasing refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to be a cheapskate and bought this refurbished PS4. When I got it home and unpacked it, I noticed something rattling around inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had a lemon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mines dies after one hour of use. I barely set it up and it went blank and did not work. Put the return was super easy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit and I'd did not work after 3 weeks took it back and told me cant do nothing sorry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to play it it did not work and I had to return it it was a birthday gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had the PS4 an entire week and shuts it self off. Can not restart it. Unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was defective. Item would not read discs. Opted to go back and purchase a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    LIKE NEW!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first refurbished item I've ever bought and I am thoroughly impressed with the condition of my unit. Aside from not coming in the original box, the console and controller look and feel extremely new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in like it was new no marks and works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System! Great Games!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Ps4 since December 2013 and I am still loving it. The games that come out are fantastic and unless you compare it to a PC it stands pretty well against any console.

    I would recommend this to a friend