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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,775 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4. Great system. Doesn't blow near the hot air my Gen 2 PS3 does. Fits nicely behind my TV mounted on the wall. Great having the headphone jack in the controllers too! All apps work so well. SO far super happy. Been playing some Last of Us Remastered and it is great as well. Graphics look so good!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sony playstion and am glad to own the new 4th gen. It has better layout, graphics, apps, much more responsive, etc all in all it is a smarter gaming console in a lot of ways. Definitely a step up from the 3rd gen. Give it a try, you are missing out if you don't have one already.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new PS4! It can do so much it almost becomes the center piece of your entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great bundled system!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Last of us for PS3 and was blown away by the amount of detail they were able to improve upon when they transferred this game over to PS4!! Amazing game!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newer is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into best buy torn between xbox 1 and ps4 but after talking with the friendly and very helpful staff they showed me the pros versus the cons between the 2 and after listening to them and ppurchasing the system myself i have to say i understood what they were saying. Playstation has stepped up and delivered a system that we have all been waiting for since the ps2 slim. The main menu layout is simple and linear unlike the xbox 360 where i had to guess what i was highlighting. The network which we all remember on the ps3 was terrible just terrible but they fix the bugs and even though now you do have to pay for it j will admit ive gotten more free dlc from Playstation in the time that ive had this system then i have ever gotten with Microsoft. Not to mention i haven't even paid for the membership yet but only just signed up. My only real complaint about is the controller, the option and select buttons are not big thumb friendly but im sure that if i really want to i could find some after market controller that is more suitable for my thumbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 4 out of 5 stars

    Great Deal with free Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with my ps4 so far. It was very easy to set up. The graphics on the game are amazing. the best thing of this was the free game that came in the bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really liking the PS4 so far. While there are the popular streaming services like Netflix, Amazon Prime, Hulu and now HBOGO, I wish there were maybe some more. Probably all in due time though. I know there is also suppose to be a Sony cable TV package coming soon so that could be a game changer too. Overall, fun to play and great graphics. It can ONLY be hooked up to a HDTV of some kind (unless you get an adapter) and it has to be kept in a well ventilated area. Mine has shut down randomly twice now, but probably due to it being in an enclosed area & over heating. Moved it all seems fine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The reason to own a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winner of over a hundred game of the year awards, the Last of Us is an experience that must be felt first hand. And with the updated graphics and frame rate that can only be offered on the Playstation 4, this is he perfect bundle to accomplish that. Don't miss out on one of video gaming a seminal works.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good Times For Everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is good fun for the entire family. If you don't like video games, you can watch Netflix, Amazon, or even surf the net. The graphics are great, and the Wifi is strong so you won't lose signal even at a long distance. The controllers battery life lasts a long time, and don't take long to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's exactly what you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No big surprises with the PS4...great graphics, simple navigation and a wide range of applications. The controller is improved in terms of size and a touchpad in the center. The two negatives are that PS3 games are not compatible and there is no a fee to play online. Other than those two...great system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Backwards compatibility

    Rated 4 out of 5 stars

    Birthday gift for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation 4 as a gift for my husband and he loves the new graphics! He doesn't love the fact you can not play old games on it. But very happy .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a step up from the playstation 3. Great graphics but the online still is mediocore at best. If you like online play then xbox is the way to go, but if you like mlb the show and slightly better attention to detail then go with the PS4

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everywhere basically has the ps4 for the same price. However, they can incentivize with freebies. The Last of Us Remastered is really the only game I have seen bundled with it that I would want. For me, that equated to a $40-50 savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both the PS4 now and the Xbox One. Both systems are great as the line up of games are practically the same with the exclusion of a couple exclusives. What I first noticed about the PS4 that I wish my Xbox one did/had was the much cleaner interface. It is striped down the the essentials which is a very good thing. There are not an array of tiles of different sizes where you have to figure out where your app or game is. PS4 has it in a linear fashion and each icon looks unique so you can quickly find what you are looking for. Another area is the snappiness of the system. There is no delay from when I click share to save video, or when I am mid game and get a notification and I press the PS button to bring up the home screen. The xbox one is slower in this aspect and it gets to me when I want to quickly check something and have to wait for notifications to load. It also seems that PS4 games are able to run at higher resolutions overall and somewhat higher/more constant frame rates then the xbox one for the same games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Game Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's birthday and it is amazing how real and life like the graphics are! He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console plus a free downloadable game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is a high quality gaming machine for serious gamers. You get a free downloadable version of The Last of Us Remastered. Great graphics and a decent library of games. The online conectivity has been a little shakey, PSN has been down a few times since I purchased the console in Early/Mid July.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from xbox to the ps4. Its awesome, haven't been disappointed. Get it foo!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesistant to upgrade because the Playstation Plus was required, but my friends persuaded me and I'm now disappointed that I waited so long. I only have a 720p television, but I can certainly see the difference in graphics. You should buy this whenever you have the change. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new PS4...excellent graphics and game play...had a slight issue getting the system on line even when plugged into LAN direct...a few tweaks and all was good...got the Last of us game downloaded and have lost many hours of my life! Looking forward to adding to my game library soon.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend anyone considering a Xbox One to look into PS4. I made the switch with no regrets. Exclusive games, like the last of us and MLB the show, Spotify exclusively partnering with PS4 for music and the sleek lightweight controller are all advantages you can't get on Xbox.

    I would recommend this to a friend