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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,775 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome new Playstaion!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this once I saw how the graphics looked on the games. It is even better seeing it firsthand. Would definitely tell everyone to get a new PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this bundle. System doesn't need my accolade to validate someone else's purchase. I go to the same BestBuy for most all my purchases. All of the staff in the Gaming Section are really cool and personable. I've gotten good tips from them about games, features and promotions.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing product as ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my fiance, he love it! He will came home from work and start playing a game. He said its amazing, best controlle, nice/ smooth graphic compare with PS3. Even its not talk back to him unlike me. Haha, he love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two PS4 consoles within the past year. One for my brother and one for myself. I'm an Xbox kind of player (which I own a Xbox 360 and Xbox One), however, this console is fun and worth getting due to price, system design, and improved online experience. I did not like playing games online with my PS3 and now I have to say the online experience had drastically improved with an even better PS controller. I'm not going to write which console is better between Xbox One or PS4, but if you only have money for one system then I would recommend the following advice: 1) Buy the console which you have more family or friends own. So you can share games or play online together. 2) Buy the console that has the type of games you want to play! If you love Halo then get Xbox One, but if you love Madden, then go back to my previous point. 3) Buy the console which fits within your price range. Both are almost the same now with bonus games, storage space, and stuff like that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 is an amazing system. Significant improvements from its predecessor and clearly superior than it's competitors. Bar none. Get a ps4. Also a good selection of games is available now, with the Witcher 3 recently released and Elder Scrolls online coming out tomorrow. Great console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my playstation 4 a little bit more than my playstation 3, the playstation 4 is faster and you can also multi-task plus the graphics look better

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Lovin' it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 interface is really nice. Makes cooperative playing much easier. You can chat with friends regardless of which game they are playing. The only downside to this combo set is that I wish it would have been available with more recent games. I couldn't wait for the Batman combo.

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Great play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love their new play station 4. I personally believe it should include in the basic games that comes with the PS,less violent games and more suitable games for 7 years old .However the product itself is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    System is great battery life not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great love the graphics but only down side is the battery life of the controller is only two hours then you need to plug it in again

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4 system. It has considerable improvements over its predecessor. i.e. Improved graphics, faster & smoother motion, better user interface response, faster load times, and more. The games are pretty fun too and it has a nice amount of free stuff on the psn for paid members.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took in my PS3 for their trade in promotion, and it could not have been easier. 175 dollars off a new PS4 was too good to pass up. As for the system itself. It's amazing. The quality of the games being put out are outstanding, and as an all in one entertainment portal, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I finally decided to try Best Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15 years and I am so glad I did. They had what we wanted in stock when all of the other 3 big electronics stores in the immediate area did not and the price was $50 less and it was a bundle package!!! So loving this purchase that we decided to make another purchase the very next week. The PS4 is amazing!! Looks sleek and sophisticated and operates so smoothly that you would allow think that it is anticipating what you are going to do next!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!!'n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a PS3 and was hesitant in purchasing a ps4 so I waited. Just got my ps4 and noticed a lot of difference and I'm sooo glad that I bought a ps4. Graphics are awesome!!! I just wish that it could play all my PS3 games.

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    PS4 Doesn't Dissapoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it plugged in and all I can say is WOW! It has everything and more you come to expect from Sony. The only thing I didn't like was the game that came with console, I wish there was an option for those of us that don't play rated M games! But that aside PS4 doesn't Dissapoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A TV-type controller like the one Sony developed for the PS3 would be really helpful! Navigating to play Blu-ray (especially 3-D) discs with the game controller is not only difficult, but really frustrating! Needs a numerical keypad to access chapters! Picture quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS4 is the best gaming console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to be able to purchase my PS4 console as a bundle (a digital download of the critically acclaimed game "The Last of Us" was included). I have been completely happy with my purchase. From the visual appeal, to the games, to the apps, to the easy-to-do live streaming on Twitch and Ustream, and everything else, makes the Song PS4 really stand out among the rest. I have been a loyal PS customer (starting with the original PS1 with Resident Evil and Twisted Metal), but that doesn't mean I am blind. If something was wrong with the PS4, I would have returned it and given it a negative review. Obviously, that was not the case. Once again, Sony has outdone themselves and given us the PS4. The Sony PS4 should be your next gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is a great console and worth every penny. Its been a while since I purchased a new console and games, but I bit the bullet and this purchase was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Best System So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite literally the best console to have come out!!! I originally wanted an Xbox One.... So glad I made the switch to Playstation... This bundle is also the best bang for your buck... You get the system and your first game for same price as just the console alone...

    I would recommend this to a friend
  • Cons mentioned:
    Backwards compatibility

    Rated 4 out of 5 stars

    New gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last video gaming system I've had was the playstation 2. I'm still learning how to navigate the interface of the PS4. I like that I can watch Hulu and Netflix with the console. I wish you could play PS3 games with this console, I've herad people talking about some games that aren't available with PS4. I know that there is a charger available for the controller, but I wish I didn't have to put the console in sleep mode to charge the controller. Apparently I can change the settings for that, but I haven't quite figured that out yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been out of the gaming era for the past 11 years due to never having the time to actually sit down relax and play video games although I loved it when I was still a kid and in school with no major responsibilities. My work schedule recently changed which cleared up my schedule a bit, I'm no longer working 16 hour days and not having enough hours in the day to get things done nor really relax and have time to myself to enjoy anything.... Now that I am back on a set schedule that allows me to have a life (haha) I'm able to get back into what I enjoy, video games (when i'm not throwing BBQ's, baking or visiting family) needless to say, I absolutely LOVE my new PS4 and I feel it was definitely the perfect gaming console for me. :o)

    I would recommend this to a friend