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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,775 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awsome game console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, no power brick. Easy to set up, great game Last Of Us, controller is very comfortable. Hate it, the charger for the controller is to short to really play and charge but its just a micro USB, controllers battery life is about 5-8 hours. Overall, great new console.

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Perfect game resolution - Pay to play online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great experience with all the games. Perfect resolution. Looks almost like real. The only problem is that to play online agains other players on the PS4 you have to pay for it. Not a smart move Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    sleek, quiet, beefier controler, powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive needs to be bigger, load times needs to be faster, still needs to have backwards compatibility (which NEVER is going to happen). Its a nice machine I wouldn't have purchased it if I wasn't addicted to Batman, Infamous, or Uncharted (which are only supported via next gen). Love the graphics, doesn't get as hot, not a fan of social media sharing but an acceptable function for the youth. I was very happy with my PS3 and I still have my original one. I hope that I can say that about this PS4 5-8 years from now too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console, Great Game, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done an excellent job with their current console. Pair this with a PlayStation Plus subscription (which you will need for online gaming, but not other online services like Netflix) and you have a steady stream of games available to play monthly as part of the PlayStation's Instant Game Collection, a great deal in my opinion. Including The Last of Us: Remastered was a safe bet for Sony, but still a great choice. It is a must play game for those who may have missed it on PS3, it looks and plays wonderfully on PS4, and includes all DLC and multiplayer features. For owners of the PlayStation 3, most of the features you know and want are here, but like with a redesigned grocery store, they might be in different places. The adjustment and transition should be relatively straight forward. I'd recommend keeping your PS3 around since you'd still get games from PlayStation Plus for it monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation 4 rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 4 is an amazing gaming console. As an owner of multiple consoles I would say this is the one to get if you are just after gaming graphics. Seamless interface, display and play experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i own the original ps, the psone, the first version ps2, the first and second version ps3, and now i got this one... and this kit kat looking shape will blow your mind... very smooth, fast, switching between multiple apps... you will never get bored with a ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Not just awesome, but totally awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about the PS4, but when my PS3 died, I decided to upgrade and am I glad I did. The graphics, the processing power, the feel of the controller, the clarity of the games. Just totally awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is an awesome system so far. I have about 20 hrs. so far. I've played it on my 115 inch theater and the picture looks spectacular. Best buy was able to match the price of an online retailer and that helped me make my decision to purchase it from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 for the score!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm seriously at a loss to describe how much more awesome the PS4 is than the 3. The only draw back is the requirement of a Playstation plus subscription in order to play online multiplayer content. Other than that it's completely hitting on all cylinders.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    fabulous improvement on an amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Playstation 4 is, in my opinion, a wonderful upgrade from the Playstation 3. It's everything one would hope for and more! No need for electronic devices clogging up my entertainment center! The PS4, a flat screen, and sound bar is all ya need!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the PS4 bundle. Loving it! I have the XB1 as well and I think fhe PS4 has better graphic and is much faster in loading time. Small black sleek design is sexy! Well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    clearer and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ps4 is fantastic, more gbs the games are much clearer and look real. The way they made the controller is better especially the different colors that lights up on it. Also, you can register your control with your account so only you can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SONY PS4 w/THE LAST OF US - PURE AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the PS4 w/the last of us (digital download) is PURE AWESOME! After having the PS1,2 and 3... the 4th ratchets up the style and overall performance with this beautiful model. With the trade in of (one of my 2) PS3, it made the deal even sweeter!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    PS4 great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome graphics love the affects from the game console itself and how the ps4 allows you to connect with friends very simply finding friends online and the library of items are great. We have games ranging for all ages types in our home, we watch the nextflix and Hulu and other things we can use along with the PS4 it made our TV a smart TV without having to buy one. we love it. We have owned Playstation, PS2 & PS3 so we can tell how much has advanced since then keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Console for The Serious Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my PS4 for about four months now and I have had only a great experience with it. The hardware is well built and superior to the Xbox One. Game selection is great and the Playstation Plus is cheaper than Xbox Live at standard prices.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Just one missing thing, but great device!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with the design. Looks sophisticated and classy, not as clunky as the ps3. The graphics are amazing! it can multitask with speed and ease. Only thing I do not like is that it doesn't support media like the ps3. (Usb, flash drives, etc) It went a step backwards in that aspect, but overall I love it for gaming!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this ps4 for my son for his birthday. He has the ps3, but its 5 years old. mind you it still works great, but the GB is not very much. He was beyond excited opening his gift . He did a happy dance that i video taped. hes only 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy successor to PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It has all (but two) features of the PS3 and a few new features that I really make it for me. Any wired headset can plug into the controller, making it virtually wireless. You can enable all audio to go through the headset so playing late at night won't wake the family. And Play Share allows you to connect your PS4 to a friend's via the Internet so the two of you can share the screen and share the controller and play single-player games together as if in the same room. Your friend doesn't even have to have a copy of the game. This is a really nice feature for trying out a game before buying, or showing a friend how to get past a difficult spot or having a friend help you through. I love it! The only things I am disappointed about are no Vid-Chat and can't attach external pictures to messages.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A good step up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. It's definitely worth the purchase to have the lastest gaming console regardless of how much you play it.. The change in graphics is highly noticeable, Sony's audio is as expected and you can literally do EVERYTHING with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Sony supporter from the PS1 I waited until the prices came down a bit, but this system is solid. The speed, and connectiveness with friends online have improved so much.

    I would recommend this to a friend