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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,775 reviews
  • Pros mentioned:
    Controller

    Rated 4 out of 5 stars

    Great system, wish I had bought in sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally picked up a PS4 at the beginning of February, and I haven't been able to put the controller down. The controller is far better than the PS3's, the features are nicer, and the games are beautiful. I don't really like the interface, but that will hopefully be adjusted later. Lot's of great features and great games are coming down the pike for this console. I would heartily recommend a purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 4 is the best system out there. They kept the layout simple unlike Xbox One, whose interface isn't as user friendly. The only downside is having to pay for Playstation network now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the PS4 is THE console of choice for gamers. The PSN free games and discounts blows xbox gold out of the water. Great graphics- Last of Us remastered is Game of the Year probably...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The future of gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a great product. Graphics are excellent, Hulu plus, Netflix, YouTube, NFL Sunday ticket, need I say more. I've been a playstation gamer since the 90's and I feel like I'm a kid again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amazing graphics . The realism is amazing. Wish we didn't have to replace the PS3 games, but are slowly doing so and love everything about playing on the PS4, especially the online play.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    NextGen Nirvana !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony rocks !!! We've owned an Original Xbox, an Xbox 360 and now a PS4 and this console is by far the best of the bunch. Now paired up with a Sony 47" 3D TV and we're all in gaming heaven.... !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Solid console with many applications.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun console for playing purchased and online games. The bundled games are fun and many applications such as video and gaming are available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the system, not sure about PS+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a father's day gift. I have been wanting one for a while, and had made the decision to purchase one once Elder Scrolls Online came out for console, so I was very happy when my wife and daughter surprised me at Best Buy and told me to pick a few games to go with the system she had on hold for me. The system itself is a very capable machine. It plays the games well with minimal GPU lag and I have not noticed any significant framerate loss over wifi, which was one of my concerns going in. I beat Mortal Kombat X in a few hours on the system the first night I got it, while waiting for ESO to download patches, and noticed that it did get pretty hot in the well-ventilated spot it had in my entertainment system so I will most likely end up installing a fan for extended gaming sessions to pull hot air from the cabinet. I was a bit perturbed at the size of the update files for the games and can see that a 500GB system could very quickly get filled up (15GB patch for ESO, about the same for Mortal Kombat, and since the game that comes with this system (The Last of Us) is not a physical game, but a digital download, you have to download the entire game and its updates which totaled around 80GB if my memory serves me correctly. If you plan on having a lot of games, you should consider a larger HDD or external HDD if they are available (I have not looked yet but assume they are). Otherwise, a very good and capable system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the PS4 for the exclusive games. It is a great system. Hooked up easily and was up and running in 30 minutes. We have had it for a few months now and has been reliable. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are better than the PS3 and the functionality/layout is easier to use. Great for multitasking. This console is a must for PS gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    playstations still got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great day when I finally got my ps4. I love the system and the last of us is an awesome game both graphically and in playability. I loved my ps3 to bits but I can't say that I miss it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My family loves this system!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this system, we can sit around play a game and bond! We've had play stations since the very first one its a family tradition and the price was great!! Glad I came to best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Extraordinary capabilities!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are state-of-the-art and it's technology puts you at a universal level that makes it an absolutely immense form of gaming and entertainment that far exceeds any other competitor!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system. Great game selection. Hours of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. Very easy to set up and an amazing selection of games. I highly recommend the system to all PlayStation enthusiasts. Easy game control interface and excellent graphics

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 4 out of 5 stars

    Good Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console bundle is good. Only playing Elder Scrolls on here because that is the only game I like. Last Of Us is a great game too but Elder Scrolls is freaking amazing. PS4 reviews are silly and I'm only doing this to see what sort of bonus points Best Buy is going to give me for wasting my time on this and I'm rambling because they want 50 words or more. Whatever. PS4 is great. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Backwards compatibility

    Rated 5 out of 5 stars

    Love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came over from the Xbox 360 since there were no reasons to stay in the ecosystem since there was no backwards compatibility. I have loved the system and wonder why I wasn't on it years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid movie watcher, I am amazed at how quickly the next gen consoles are bridging the gap between film and video games. Graphics are amazing!! UI could be better and more customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the nicest game consoles around now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After putting off buying another system for the grandson, I purchased this one. He is extremely happy with it, more than the others he has had over the years. Great system for the price!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought an Xbox one and returned to for this item. It graphic superiority can be see on my UHD TV. I also like how its less of an "Everything" console, and more of a gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4! I used my tax money to buy it and it was well worth it. With amazing graphics, light and comfortable controllers, and great apps, this is a system I highly recommend to gamers.

    I would recommend this to a friend