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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,775 reviews
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PS user for a long long time and this console is by far the best I've ever owned. And the fact that it came with "The Last of Us Remastered" game it made it a super sweet deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 surprised us with how much cooler and quieter it runs than the PS3 Slim. Even in our closed cabinet, the fan rarely spins up above the minimum speed, though we do keep the cabinet doors cracked for long gaming sessions and as the days get warmer. Overall an impressive engineering job on such a powerful console. The background updates are a great feature as well - the PS4 can update your games/apps in the background even while you're playing games, so no more waiting around for 20 minutes while it "downloads the latest update."

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps4 is awesome I love how I can change from playing my game and then watch Netflix while I eat and then jump back in the game with out a loading screen its fast and the graphic are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 was all my grandson wanted for his birthday. It made his day and grandma GREAT! He can't stop talking about how much better it is than his old gaming system. It's definitely an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome! A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Although I did experience some issues with transferring games and movies from my playstation 3 to the PlayStation 4 but overall...I'm super happy and satisfied about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 is definitely the best console in the market, also the last of us game the came with you its one of the best games i have ever played.

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Good as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have any complaints other than not a big fan of the given game. Would rather be able to chose something different or have other options at the store, this was the only type they had.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love this gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my ps4. I got The Last of Us with the bundle and just finished it!! My new favorite game. Glad I took the plug into the next generation of gaming with the ps4!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great platform, games look phenomenal. Can't wait for the release of Final Fantasy XV, Kingdom Hearts III and other role playing titles.

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Love The PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4. Great for games, movies and Netflix. My one concern is that Playstation needs to come out with more games for the system. I mainly use it for movies and watching netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 / Last Of Us Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, great game! I own a PS3 as well, so the PS4 is a welcome upgrade from its predecessor. Graphics are outstanding, and the gameplay has been fantastic from The Last Of Us.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly ridiculous graphics. Major upgrade from ps3. Batman game is awesome and you can tell there's a huge difference in the performance from ps3 a lot more you can do with the ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our second PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this PS4 for our bedroom. I connected my PS4 account to it and was able to get it running just like the one in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Awesome system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome, and the service at my local Best Buy store was great! My playstation has been getting heavy use over the past month and I could not imagine my life without it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Didn't Expect to be Disappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...and wasn't. This machine rocks and games/graphics/sounds are fantastic. I've been a gamer for a long time and have owned a bunch of consoles. This one takes gaming to a new level.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This console converted me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous Xbox owner, I was reluctant to make the switch. However, this console and it's features, along with the games and the fantastic graphics is totally worth the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for games not much else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 is a great and easy device to jump into gaming. Sony has some very good exclusive games with more coming out. The machine is simple and to the point, just a gaming machine with a few apps. That is its strength and weakness because it really doesn't do anything elsE beside the basic apps like Netflix. Won't dissapoint as a gaming box so buy a PC if you need versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    awesome graphics and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play nba games and when people see it on the screen they are not sure if it is a real game or ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great Video Games System for this Gen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must own for any PlayStation fan. Controller included & an HDMI cable. A MUST for this generation of gaming. Awesome Video game Library. Also a Blue Ray player for your BR Movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great. Download games are a little tricky to get installed. Friend notifications are easy to miss and overall layout of apps are not very good. The controller needs improvement. I upgraded from a Xbox 360 and changed to playstation because I read that the graphics were better, and they are very good. Xbox seems to offer more, but I'm happy with the playstation.

    I would recommend this to a friend