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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,775 reviews
  • Rated 4 out of 5 stars

    Good but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as video/video game quality this system is awesome but upon purchasing this bundle I was under the impression that it came with an actual game disk, not a voucher. If would have known it was going to be a voucher for free online download I would have just bought the console by itself. Also the Blu Ray capabilities are also required to be downloaded via internet. I have always been a fan of Sony Playstation game systems I just wish that having to pay this much for a system it would already be included like in the PS3 systems. It's 4 out 5 stars for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony always puts out great products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of those companies that never fails to put out great products. So far ther are no problems with our playstation 4 system and my family loves it , to the games and the streaming videos. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a reward for his efforts in school. He loves it. Exactly what I was looking for and product is as good as advertised. As usual, Best Buy shipped on schedule & everything ran as clockwork. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgraded from ps3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every PlayStation they made and I was bummed to find out this the only 1 that doesn't play the older games....but overall great system!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle is fantastic -- the PS4 system, as a whole, is of course great, but the real star is Last of Us Remastered. What an *amazing* and engaging game. The only issue is that the game is too addictive, and I sometimes find myself still up when I should have gone to bed for work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a late valentine's day/christmas/earlybirthday present for my boyfriend and he loves it! Plays it all the time. Apparently the console has a speaker on it and he found that to be cool. So far I haven't heard him complain about anything so I guess that's a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice bundle with a digital code for the last of us. with psn account you can redeem it and download it at anytime to your ps4. they other goodies they give are 10 dollars free to use for any psn downloads along with 500 points for non-digital game goods, t-shirts and the like .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it from the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience returning the busted ps4 that was sent to me via ups from an online purchase. Both staff and management were knowledgeable and very helpful. My main reason for purchasing online was to save time but I ended up having to go to the store anyway. Lesson learned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4 is amazeballs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a PS4 and I love the taters out of it. I would totally motorboat it if I wasn't afraid I would break it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware, meh Last of Us game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS4 upgrades from my PS3. I'm mainly a fan of Rockstar Games, and The Last of Us just doesn't hit the sweet spot for my taste in games.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 4 out of 5 stars

    The console of this generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a owner of all three major consoles, I spend most of my time on my PS4. From the controller to the platform exclusives, you cannot go wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm overall happy with the ps4, however, the game selection is lacking. That said, it should improve with time and the system is great otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Backwards compatibility

    Rated 4 out of 5 stars

    Awesome buy for my wife!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation 4 is freaking awesome!!! Just wish it was backwards compatible... But WE LOVE IT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, in still no happy with the idea that they couldn't include the ability to play the previous generation games without paying again. That said... I love the upgrade and the quickness it which it loads. Games install quickly from disc and the image quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The better option for those who want to game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is a better experience than the Xbox One. I had the Xbox One for a week and did not like the interface; it was very cluttered and convoluted. The PS4 is very intuitive and the game selection is more diverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my nephew who had never owned a playstation before. He loved it!! it was such a great deal because it came with a game and wireless headset already! i would definitely buy this as a gift again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put it off and finally got my ps4 about a month ago. Love the picture and the processing speed. Best buy matched a competitors sale so I got a decent deal on the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when it comes to Sony Playstation, specially when I connect it to my Sony TV and sound system, everything becomes synchronized. Of course I'd recommend it to anyone, needless to say it's a Playstation 4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers great picture and a lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much that I can say that hasn't already been said since this console released. I like what Sony did with this generation and I can't wait until developers really find ways to reach the full potential that this console can reach. No complaints here, completely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you would expect from Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS4, if you had a PS3 everything will be very intuitive. The 1080p upscaling on my 4k looks amazing. The Last of Us game this comes with is really a great game, there is a reason it was so highly rated.

    I would recommend this to a friend