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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,775 reviews
  • Rated 5 out of 5 stars

    Neat gaming system with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 is pretty cool! I like all the features Sony put into it (Wi-Fi, apps, bluetooth, 3D Blu-Ray, future 4K UHD Blu-Ray support) and it looks nice in my entertainment cabinet. I'm a noob to video game systems so I was confused when I didn't see the Last of Us Remastered video game in the box with the console, ends up I had to download it from PSN with a code you get in the box -duh! I also dropped a Samsung 850 Pro 500GB SSD in to replace the factory hard drive and now my boot and load times are noticeably improved. I wish this would play the other PS1/2/3 games since there were some really cool games on those older systems, but no biggie. I say, buy the PS4, it's a lot of fun!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best system money can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4! Great graphics and fast speed. The last of us is a great game, amazing story.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Must Buy for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing the PS4 since I got it. It runs smoothly and the graphics are unbelievably good. It's a huge upgrade from last gen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade, but wait for a price drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been contemplating this purchase for a while and finally "pulled the trigger" last week. I'm certainly impressed with the graphics and game-play; but the price is still a little high for a system (in my opinion). If you're on the fence, I recommend waiting a little while longer until Sony drops the price or adds something to the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Playstation guy for a long long time. This one is an awesome next step. Not only are the games awesome (mine came with Last of Us which is one of the best games I've ever played) but it now has access to Spotify that you can actually keep playing while playing games. So if you have a nice home stereo system, it's really nice to load a playlist and then get to playing with your own soundtrack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has better graphics than a PS 3 it is easy to set up and easy to search the net with

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best PS4 Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my PS4! I've always been a fan of the competitor but this time I decided to go Sony and I am glad I did. The clarity of the games and the ease of using the console is amazing. There is so much you can do with this. I also got a free Playstation TV with this. I didn't think I would use it but it is actually pretty awesome. Totally recommend this to others that want to make the switch to PS!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS4. Everything about it is awesome. CONTROLLERS ARE BY FAR THE BEST CONTROLLERS IVE EVER USED. Way better than the Xbox One imo. Not to mention awesome exclusives like Last of Us and Bloodborne? The free games with Playstation Plus are amazing and always way more fun than I imagined they would be. Very much worth the purchase. I would suggest upgrading the HD though as it fills up fast!

    I would recommend this to a friend
  • Cons mentioned:
    Backwards compatibility, Online play

    Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, powerful system. Lack of backwards compatibility and lack of free online play would be the only things that I dislike

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the new PS4 are fantastic. It was an upgrade over the previous PS3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gaming unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming unit is great, the picture is great, the ease of use is great, the wireless is great. Overall a GREAT purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    its an amazing console to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself (ps4) has amazing graphics and the images in the game are so clear and bright. The sounds in the game are also great because of its loudness, distinctness and punctuality. The bundle also comes with a game which is the last of us, at first i thought it would be horrible and boring to play but i was wrong because it is an amazing game to play mainly because of its story-line.

    I would recommend this to a friend
  • Cons mentioned:
    Backwards compatibility

    Rated 5 out of 5 stars

    so far it has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster that xbox with same options and better new games. the only issue is that is not compatible with older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Very happy with this choice over the xboxone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated for awhile between this and a xbox1 and finally caved in and went with the ps4. I couldn't be happier with that choice ive gone with xbox since it started and gave up playstation when the 3 was released but after alot of reviewing and debating I decided to give the ps4 a chance and it works great took awhile to get used to the control setup but I love the games playstation has to offer. Great kickback and have fun system when I don't feel like sitting on my pc rig.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the PS4... It's very fast and the graphics are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Excellent Console!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have thoroughly enjoyed this console. I have been a gamer for more years than I would like to admit. The last few console releases I have not been very satisfied with, but the Playstation 4 has resurrected my enjoyment of the console! My favorite part of is the controller. To me it is far superior to any of it's competitors, which makes using it much more enjoyable!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    New console with welcome features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 now has cross game chat which is a big welcome to the system. The new controller fits the hands better than the old legacy controller that has been the same since the original Play Station. 500gb harddrive is a let down. They should have released it with a 1tb hybrid drive. When I do upgrade I'll have a useless 500gb drive. But in all honest the 500gb drive will be fine for the first two years of owning the system and buy then larger faster drive will be cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy I purchased this bundle. Game is great and I'm liking the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Favorite gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has been a gamer since the Sega Genesis days, I've seen many consoles come and go. The PS4 is obviously the most advanced console so far and I don't have any regrets about purchasing it. My last system was an original Xbox 360 (the white one), which somehow survived for 10 years (and actually still works), but I thought it was time for an upgrade. Not to mention, the PS4 come with the Last of Us which is the best game I've played since Ocarina of Time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Converted from XBOX 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a while to jump into the new systems but when I did, I went with PS4 and I am very happy with my decision. It does have some bugs that they are consistently working on but the system is fast and smooth. The games play with extremely high graphics and clarity.

    I would recommend this to a friend