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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,775 reviews
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    awesome graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics awesome controller speaks to you lots of sound effects. Colored lights. Great game system

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    It's a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of reviews out there, but if you are apprehensive about a PS4 due to the PS3 controller you should know it has all changed. PS4 controller has so many improvements upon its predecessor. I have both X1 and PS4 and I can say either one is well worth the money, it really just comes down to your friends and your exclusive game preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point there probably isn't much else to say about the PS4 you haven't already read. The interface is wonderful, such an upgrade over PS3. I love the multitasking that can be performed while gaming, even while the game is on the loading screen, you can still zip into PS store and grab a demo download (which btw all downloads are now in the background and you can continue doing anything else) or adjust settings, or anything else that you couldn't do before while gaming. The system is great, I am glad I upgraded. I was also pleased with the trade in value I got on my PS3, games, and accessories. As far as the Last of US - I know I am in the minority here but I really didn't get the big fuss over it. Yes it's a great game, but not the best game I have ever played. To me it was on the level of Uncharted (which makes sense given it's the same studio) which is great, but nothing transcendent. If you want the system I would opt for the bundle that gives you the 4 game choice of downloads. Again this game is very good, but it was simply a throw in to me already buying the system, I didn't get this bundle for the game. If you're still on the fence like I was, just get the PS4 - you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the ps4. Really smooth and fast with great graphics. Love the controller as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming console out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought ps3 vs ps4 there is not much difference as most titles are still common but after playing on this for a month i can see the difference in processing power, time to boot and the graphics which are much superior. The only thing i dont like now is that multiplayer is payed vs free on ps3. Nevertheless best gaming console out there not just because of specs but has the better titles than any other platform

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his ps4 and is get graphics and easy to use. Has the whole family paying together..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Bundle w/ Last of Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase ! Went with PS4 because you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an awesome console. I got it on a great trade in deal when I traded in my PS3. Got The Last of Us - Remastered with it. And the graphics are just the next level of excellence. I am so impressed with this machine. Can't wait to play all the brillinat games that will come out on this one since they will for sure look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My favorite system yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge gamer, but the PS4 is definitely impressive. Great graphics, easy and attractive interface, and a great line up of games. Also doubles as a DVD player! The Last of Us is an awesome game, a great challenge and an interesting story line. I didn't play the PS3 version so I don't know what the difference is between that one and this remastered version. Overall, great purchase! Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the PS4 are phenomenal. I was playing Destiny when someone walked in and thought I was watching a movie. It is interesting to see onscreen characters' lips moving in sync with what they are saying. Only drawback is how hot the console gets. I had to add a base with built in fans to the console and add ventilation to the back of the cabinet since it is in an enclosed entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not technically savvy, and have always required help when installing electronic equipment. The Playstation 4, though was SUPER simple to install - and very easy to operate. Our only complaint is that the remote control (purchased separately) does not work well with HULU. It works for all other apps we have, though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Play Station Yet! Very fast and great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Whole new level of gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchases. Best buy had the same price for the actual console compared to competitors but advanced warfare was $20 cheaper and offered a year of PlayStation plus for $20 off compared to anywhere else. All in all best value when I bought it. Graphics are night and day better over PlayStation 3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great console for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console to select for gaming, Great graphics. Easy to use, and plenty of apps

    I would recommend this to a friend
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Happy with ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned Playstations previously and this one seems just as good as before. Only used for a week so far but no complaints from my son and he usually has something he finds wrong with things. He purchased xbox one last year and has not been happy with several things and regrets getting that and is back to Playstation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Graphics are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, easy to set up, speed is very fast and a lot of memory available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and users friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The picture is so good plus easy to use. The gaming experience is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Now I have the best of both worlds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own the xboxone, so now I can play exclusive games on both systems. Fantastic graphics at 1080p. Playstation Plus is a must as you get great discounts and free games monthly. E3 this year proved that I will be enjoying many exclusive titles on the system soon. It's only downside so far to my knowledge is that I can't hook up an external HDD through USB like I did on the xbone.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can do more with the ps4 and the graphics are really smooth, it really good

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great System for Gamong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to get this system until I really gave my XBox One a good run. Now I use the PS4 for gaming and the XBox as my TV tuner for my cable box. The PS 4 has great games and the graphics look slightly better on the PS 4 than the XBox. The dashboard is not as nice looking or easy to navigate compared to the XBox, but there are not as many settings that are barred like in the XBox.

    I would recommend this to a friend