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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 502 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 4 Pro's impressive graphics and 4K capabilities, praising the enhanced picture quality and overall performance. Many appreciate the console's ease of use and ample storage, finding it a great value for the price. The system's excellent performance and beautiful design were also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 502 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade for a 4K tv. I recommend it for a new system. Lacking 4K blue ray playback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this PS4 pro limited Star Wars edition 1 tb and have found only one thing that’s concerning. When closing an application, and attempting to relaunch, it takes 3-5 minutes to relaunch. It’s very frustrating and have never experienced another console doing this. I would understand a little more if it was a regular PS4, but this is a pro and unacceptable for the price to have this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at multiple options on the PS4 pro I settled on this one it came with a game and the PS4 its self. The individual who helped me out at the store also tried to get me the best deals on everything that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeable Difference in Graphics from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if this was worth the extra money or just "hyped up". As soon as I started the FIRST game I immediately noticed the difference in graphics. More crisp, more clear and you can see a lot more detail.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the 4k content. Was easy to transfer account over to new machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Pro Star Wars bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new 4K TV for Christmas. My PS4 console would upconvert the signal, but would not be true 4K. I was able to find this unit on sale and was able to trade in my old console, so pretty much win-win!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Star Wars edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my nephews, they loved the star wars graphic on this edition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a special edition PS4 pro with a game. Separately, this would cost almost $500. The system looks good and the game is fun, especially if you want couch co-op. Extra power + great games = hours of fun!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good system for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system to pair with my new 4K tv. It has worked great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the first game, in fact it's one of my favorites. I heard mixed things about this one, but now that I've played, it feels like an extension of first, which doesn't bother me. More story, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Sony Playstation what do you expect :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered original PS4 when it came out and maxed storage. Decided to get a second for the master bed room with the larger storage and got the Pro. Its PlayStation so obviously excellent as always.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Nice Game consol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics one this gaming machine. Great choice of games too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Horsepower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Play Station Pro has extra power to to play games in 4K on 4K TV's. Big bonus. Love the realistic game play and smoothness of the games. The player takes a long time to install games to the console, not sure why if you already have the disk and have to use it every time you want to play a game. The disc spinning is louder than I expected, hence forth the 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 is great. It can be a little confusing with the PC like interface but it is intuitive. SO many great games to play to keep you coming back for more. I can't wait for a PS5!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just like the good ol days, but better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played since the 90's. WOW!! shitISreal, son. VR got me )it af, eyes burnin, head spinning, Skyrim is awesome!! !¡NATAS SI DOOM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is amazing, coupled with the Sony 900 series television that I bought with it. I had a very positive experience at the Santa Rosa, CA store, thanks to System Designer, Brendan S.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you need a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too glossy and emblems look like stickers. Sony needs to do a better job designing limited editions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my significant other for his birthday and he absolutely loved it! It came just in time and he is setting it up as we speak lol. Thanks for the expedient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I want for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenagers (15 and 13) were hyper focused that this is the only item they wanted under the tree this year to replace the aging Xbox 360. Setup was a snap and case is unobtrusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, great graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time I had read the first page of the instruction book, my daughter had hooked up the unit and was ready to start playing games. The resolution for the games is great.

    I would recommend this to a friend