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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 502 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 4 Pro's impressive graphics and 4K capabilities, praising the enhanced picture quality and overall performance. Many appreciate the console's ease of use and ample storage, finding it a great value for the price. The system's excellent performance and beautiful design were also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 502 reviews
  • Rated 2 out of 5 stars

    2 months old and already died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it Jan 25th 2018.. played it 3 hours max since bought. Turned on today to major screen tear and glitches. I know it's not the 4k TB because it does not do it with my xbox one s, my other ps4 normal and the built in apps on the TV. Already having to send it back to playstation.. oh, the starwars edition is a SHINY black and scratches SUPER EASILY.. It's very noticeable.. dont even set games or the co trolled on top because it will scratch to help and back. Best buy said they can't do anything even tho I'm the highest elite membership they have..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 is a great console to play on. Way better than previous consoles

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord in the ps4 got extremely hot so I wouldn’t recommend it to but plus it’s has the same graphics as a regular ps4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great bundle for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bundle but I should’ve waited for the God of War bundle. Personal preference. Stars wars is ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exploded on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these limited edition Star Wars PS4 Pro consoles as Christmas gifts, they both quit working. I did NOT purchase the a warranty plan, since I've never had a problem with any of the consoles I've bought(PS2, PS3, and PS4.) One of the PS4 Pro's quit working a month into using it, since I did not purchase a plan with BestBuy I sent it to PlayStation, took about a month for it to come back, when it did it stop working again a month and half later. Same problem, heard a strange 'CLICK' sound, console goes off, try to turn it back on, but nothing, the controller turns on but not the console. A few weeks later the 2nd one stops working the same way, 'CLICK,' off, turn on controller, but no power is reaching the console. I send them both to PlayStation, takes about a month to come back, they arrive but they could not figure out what's wrong with them. I did NOT receive a replacement, just money thrown away and three UNHAPPY customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 1 out of 5 stars

    Cheap Stickers especially on Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro itself is obviously a decent bang for buck if you want a console and don't have the money to go to a true PC, but this Star Wars Bundle just felt very cheaply made with the stickers. I only got it because you get a free game and even then the game isn't fun to play.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it does not play 4K movies They should let you know that it does not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    same old ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see much of a difference over the ps4. If U have a ps4 don't bother

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Sony Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller defective and stopped charging after one month of use. I tried to reach out to Sony for a fix, after going through mazes on their website and finally submitting a service request, they ask you to pack and mail back the defective on your own expense. seeing as the mailing cost is nearly half the price of a new controller I find this to be ridiculous in this day and age. Why should a customer be penalized for a defective component. Also purchased an additional dual shock 4 controller which was very flimsy and of very poor quality. Its a shame Sony no longer has a consistent production process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Improved Speed and Graphics on my Sony X900E

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have greatly enjoyed Star Wars Battlefront 2, and I am very pleased with the system. I noticed the improved look of the graphics on select games right away. I will say that you will not notice it in all games. However, the system runs much smoother overall than my PS4 system from the initial wave of 500GB systems. My only gripe is that I wish the logos and the system itself had been a little less glossy, as I think that would hold up better over time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool when it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this system for about 5 months. It's already giving me the blinking blue light of death. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No 4K Blu-ray Support EVER?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a gorgeous 65" Sony 4K TV & needed something to watch on it, so I bought the PS4 Pro. WHAT A MISTAKE! I learned almost too late (outside the return window but Bestbuy was gracious enough to make an exception) that the SONY PS4 won't EVER support 4K Blu-ray discs! THE IRONY! Hello, Xbox One X!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of the first playstation 4's that were released and honestly feel this is a great deal. From the 4k streaming, to the 1TB of space, down to the Star Wars Storm Trooper Edition itself -- I feel like I'm gaining more than I had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unauthorized Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not make any purchase. I closed the account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Needs 4K Blu-Ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS4 Pro and Xbox One X in my living room as well as a PS4 Slim and a Xbox One S in my bedroom all paired with 4K HDR TV sets. The ps4 slim definitely has the one S beat in terms of graphics and size (the slim is way smaller), however the slim does not work with 4K Blu-Ray discs and neither does the PS4 Pro which is pretty irritating at least with the Pro because it’s supposed to be a “4K gaming console” but it doesn’t have a 4K player whereas the $250 Xbox One S does.... To compare the Pro and the one X I would have to give the better console crown to the one X by a landslide. Not only does the One X have true 4K graphics where the PS4 Pro is really only checkerboarding games to 4K (yes it’s not truly 4K on the PS4 Pro) but the one X also has a 4K Blu-ray player and Dolby atmos for improved stereo surround sound and it Is also quite a bit smaller than the PS4 Pro. Overall I wouldn’t recommend jumping to Xbox from PlayStation if you are heavily invested in the PlayStation market but I will say that paying the extra money for the one X is totally worth it because you get a much more powerful console that has more features and is smaller in size even.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after having the system for a while and upgraded to a 8tb ssd it still work’s wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome limited edition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the original PS4 on launch day and I am very excited to have this new limited Star Wars PS4 Pro now, it is absolutely beautiful and comes with Deluxe edition Battlefront II

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bundle and a awesome upgrade from the Ps4 I don’t care about it playing 4K blu rays ... I wanted this for a gaming console and have the Sony X800 to play and experience the movies in 4K ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console overall, I don't need 4K blu-ray reader whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great limited edition gaming system. The star wars hardware graphics are not as good as the original ps4 limited edition, but its still nice looking.

    I would recommend this to a friend