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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 12,813 reviews
  • Rated 5 out of 5 stars

    A little pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does make some solid products, but they also are known for charging premium prices. With some products this is more evident than others. I've been playing some 4k game titles on the PS4 Pro and they look fantastic. I started looking for a used PS4 Pro, but then decided just to buy new. To play games in 4k HDR is an immersive experience and, if you can fork out the extra $100 over the standard PS4, it's worth it, in my opinion. I don't use a game console to watch any kind of DVD, so when I bought this I was not concerned whether or not it could play 4k movie titles (it can't). Some will judge it based on that inclusion and say it's not worth the price, but it's a solid gaming console without the ability to play 4k movie titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise for husband. Something different this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent games. Good price.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product bought first time love playing this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really well designed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nintendo consoles and X-Box consoles. This PlayStation Console is my favorite. I like the "Home Screen" layout and ease of use ... simple. Some of the Nintendo stuff is simply overdone. I am an older gentlemen, so I acknowledge the fact that I should have given up game-playing 25 years ago!! :) So I like the aesthetics of the PlayStation box ... nice sleek design that doesn't scream "hey, I'm a video game console" ... looks professional. This is probably trivial, but I like the design of the pro-controller with the thumbsticks being symmetric (along the same line) versus X-Box controller with one thumbstick "higher" than the other. Simply a personal preference, but something I noticed and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the original PS4, the pro has slight upgrades to the original ps4. The visuals are a bit better and the load times are faster, but there are not too many games that utilize the system to its full potential. That could be a bit disappointing for some people. Also the hdmi cable that was included with the system was more on the cheaper end of hdmi cables. I would recommend buy a better hdmi cable. Overall, my best advice is if you have a 4K tv and feel the need to update your entertainment center, then the pro is the latest in video game entertainment. There just is not enough special features that would justify buying the system if you don’t own a 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic is awesome. Much more detail and smooth compared to the regular PS4. Also apps are easy to use and now I don't use app on my smart TV anymore (although it is samsung and it is okay most of the time).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    HDR is great with my SUHDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console brings out the details of your current games. You can appreciate the details of the background vs PS4. Both great consoles, though. I still have OG PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice niceeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade from the first edition 4. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system with a lot of application options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to play video games and also to watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Excellent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console works and makes games look great. Better than regular PS4, not much more to say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this console to replace a 3-month old slim that perished when our house burned down. I chose to upgrade to Pro for the 1tb. My loves are super serious gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow wow wow wow wow wow wow wow wow wow wow

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my playstation. Though I dont play much but its good to have it for my nephew when he comes to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great picture and graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is so nice. Very good graphics and picture. The wifi part of it is amazing and if you want to remotely use it you can and you can also play online with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So-knee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say 4K content makes everything brighter

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a XBox and sold it to get a PlayStation 4. So he gave me the money and I pay the rest. This PS4 is so much better then the XBox. In every way, WE LOVE IT❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great gift for my boyfriend! He loves it!!!

    I would recommend this to a friend