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Customer Ratings & Reviews

Your price for this item is $337.99
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The comparable value price is $469.99

Customer reviews

Rating 4.9 out of 5 stars with 1649 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation 5 Digital Edition – Horizon Forbidden West Bundle's impressive graphics, smooth performance, and fast load times, frequently praising it as a great console overall and a good value. However, customers are negative about the limited storage space, with many wishing for a larger capacity. The console's size is also a recurring point of concern for some users. While some appreciate the included game, others express the need for memory expansion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,649 reviews
  • Rated 5 out of 5 stars

    AMAZING!!!!!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo GREAT!!!! I mean it’s PlayStation nothing beats Sony !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beautiful Graphics and Gaming Options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I purchase a PlayStation. But after playing one or two games in the past 4 years, and seeing the next PS5, it was time to get back. The picture quality on HDR TV looks amazing. The games are awesome, a lot to catch up on. And for people like me who have been away from gaming, or for those completely unacquainted, the option to play in very easy mode makes it universally accessible for all of us to enjoy. Totally recommend this product. My only complain is lack of support to connect any headphone or AirPod without a Bluetooth reader. Seems like buying PS5 headphones is a must.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphic performance is outstanding especially on an HDR 4k television. MASSIVE upgrade from even the PS4 Pro. The backwards compatibility is the best feature for me as my old games now look incredible with higher frame rates and better resolutions. Loading times are no comparison to any older system and wifi speeds are much improved as well. The PS5 is noticeably cooler and quieter than the PS4 pro as well. Only real complaints are the large size (and awkward shape) of the console itself and the short charging cable for the controller. A breeze to set up and use, I look forward to many years of enjoyment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what to say its a ps5 if you like gaming and like play station games then you should have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Awesome gaming system, play it everyday!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I check out the webpage all the time, and randomly i got an option to wait online to get a ps5 in my basket. I waited and it sold out. So i tried the bundle option with a game i didnt want and miraculously it was placed in my basket to purchase. Thats my story. My son had taken my ps5. Got old to me. This system is much better, realistic, and play flows a lot better. Within hours i had many gsmes to play and i feel i never missed a beat. Now im playing all my sports favorites Jordan and madden to come!!!! Thanks Best buy for not poaching these games. Smdh good luck guys my journey took a year.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Get one, it's worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The new controllers have such good feedback and the design is nice! Just as fast as they say it is and frame rates are way better than the PS4!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reminder with included game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included Horizon game is a voucher... this will not contain the physical copy if you are a disc collector

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Blown Away!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't do any research... Which is rare for me. I have always been a fan of sony exclusives and finally got the console for me and my wife. The controller was much more impressive than I thought it would be. I highly recommend playing the game that cones with it, I know some people struggle with the final boss but Astro's Playroom is amazing. I thought I wouldn't like Astro Bot not in VR but boy was I wrong. It was super cute and entertaining, plus it came preinstalled and I could play it while my other games downloaded!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with the ps5 i was lucky to have got 2 at the bust buy store and i was very pleased by how much sony has came since the beginning...

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    A fun powerful console!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got one!!! The PS5 is a powerhouse of 4k graphics that will submerse you in realism. The new controller is unique and awesome. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great and very helpful. Offered several options for protection plans and financing. Was in and out of store rediculously fast.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Buy them now b4 the prices go up, awesome console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, needs more memory but not bad if you have an external drive. The controllers are probably one of the best on the market currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed upgrade.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From ps4 to ps5. Ps5 loads way faster, dowloads faster and feels and looks alot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to get but awesome console.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a year of trying to get a PS5, I finally got one. The system is easy to set up, and the actual console is bigger and heavier than you think. The controller’s haptics is amazing and the loading time for my PS4 games are really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got lucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bundle through my playstation account. I got on a waitlist and they invited me to purchase it at a specific time. All i can say is the ps5 is a moster supercomputer and forbidden west geta pretty good once you go through a little story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 needs no comments! Excellent console! But the best is the service from Best Buy employees! They were friendly and super attentive! Thank you very much and until the next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation 5. I spend hours playing and watching movies with my siblings. Christmas is coming you should buy one for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Sony PS5 (Great)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Sony PlayStation Ever. It is extremely fast and smooth. The graphics on this unit is truly remarkable. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, and load times are little to none with no indications of frame drop. Looking forward to more games once more own a PS5.

    I would recommend this to a friend