Customer Ratings & Reviews

The PS5 lives up to all of the hype. The graphics are stunning and the load times are instant. The haptic feedback on the controller immerses you in the game. So far no complaints!

Finally after years I was able to get my little siblings a PS5 they always wanted. The device is better than we expected. Thank you Best Buy.

I know it’s really hard to get one right now, but it’s totally worth it! The updated graphics and SSD make everything so much better! And that Dualsense controller is a game changer! Love it!

Happy I was able to get this, Best Buy was my only chance. Controller is awesome, can’t wait for more games to come out that use the new controller. Runs smooth and looks amazing on 4K tv.

Bought almost three years ago. No issues at all...just ran out of storage space fast (typical). Still works great after downloading games deleting games and downloading many new games.

It is an amazing console. The new controllers feel good. Similar to the Xbox One controllers minus the placement of the left analog stick. Transferring my data from PS4 Pro was easy and fast. Games load faster and perform better. New controller has a built in mic. So now NO ONE has an excuse of not having a mic My only complaint is the lack of storage space. With the size of games these days. Consoles should come with a 2TB hard drive. I had to connect an external hard drive for games that I don't care much about loading times. The GUI is a little different but after a little bit. You will get used to it. For example, learning how to shut down the system.

The process of attempting to buy one of these bad boys was, as one could imagine, stressful. The process of picking it up after having it be delayed 3 times was equally stressful. The console itself is amazing. 5 to 7 second load times on ps5 exclusive games, graphics that blow the mind, a highly interactive and dynamic controller as well as a easy to use dashboard make this console the best I've ever owned. 10/10 would recommend getting one when you can.

Absolutely loving this system, from the graphics, sound, fast loading times and even the controller feels and handles better. So far no issues but I did get a 2 year warranty just in case.

Best controller Sony has ever made. System is fairly quiet. Love the short load times. The console is a bit big, but there's a lot of entertainment to be had here in any case.

Amazing console so far.....this thing is quite huge honestly. Make sure your entertainment center can contain this beast. Super quiet while running and games load quickly. I do miss how you can change themes on the PS4 but it's growing on me. What's really neat is how the majority of your ps4 games can play on this as well. Some even look better and run more efficiently. Make sure you leave room for it to breathe. You wouldn't want this thing to overheat. The white controllers pick up a lot of dirt as well. Well for me anyways especially when you're playing something as intense as Mortal Kombat lol. Can't wait for the next slew of games to arrive.

Upgrading from a PS4 its everything you would hope for it to be and more the only thing I might not like which isnt a sony problem is the size most games take up

If you can buy this console do not hesitate, everything is there load times, great exclusives, grapichs and the Dualsense you have to feel it to believe it is a next generation controller.

This thing is a beast. Super fast and runs beautifully. Very cool that it comes with a pack in game (Astros playroom) that is much more than a demo. The controller is the best there is.

What can I say? It does exactly what Sony claims. Ridiculously fast load times, incredible graphics for a console. Kinda bummed that I wasn’t able to get the disc version, but with these you take what you can get. Now we just have to wait for Sony to start pumping out games that can really take advantage of the hardware. The controller is hands-down the best feeling and most responsive of any system ever. Battery life has been pretty good, and it charges quickly (I have the Insignia dock) Obviously if you’re a Sony fan, it’s a must-buy. Anyone on the fence- don’t let the limited stock discourage you- it’s worth the wait.

Sleek and fun! Wish I used it more often, but always a good time. Not terribly complicated, but the menus could be better to navigate.

PS5 is the next-gen console to own! The PS5 is very difficult to obtain, but once you get it, you won't regret it! Pros: - Graphics: If you have a 4k or 1080p display, graphics are AMAZING! Highly recommend getting a TV with HDMI 2.1 to fully unlock the potential of the PS5. - Fast loading times: The new SSD is super fast and loads games so quickly! - Backwards compatibility: The one thing that Nintendo doesn't have can be found in the PS5. No longer will you have to worry about selling your old games; just keep them and keep playing! Cons - Obviously difficult to get - Some glitches are still present, such as trying to play multiplayer locally (co-op)

Very happy with this purchase and Best Buy customer service.. PS5 is definitely worth buying, very good graphics, performance and speed compared to the previous version.

Really am liking this system. Fast loading and looks great on my lg oled. Like the look and the feel of the controller. The system is a beast and my 4K movies and games look fantastic

Waited oh so long for the PS5 to launch and couldn't be happier with the design, excellent controller and performance. The launch lineup is really solid, and I can't wait for more games!

The PS5 provides great performance for the price point and I love the Dual Sense controller. Wish it came with more storage.