Customer Ratings & Reviews

Don't know what to say, this console is great! When I first powered it on, before it got to choosing my preferred language, it was stuck on a loading screen. I just turned it off and on, then all was well. For everyone that has this console, PLEASE play Astros playroom! It's a gamechanger. The haptic feedback and adaptive triggers are awesome!!!! The UI is great, but I wish the settings was in the control center. Other than that, no complaints! I'm coming from an xbox, so have a ton of exclusives to play! And one more thing, this console is HUMONGOUS Jesus Christ lol

An actual buyer here!!! The console has been great. No issues so far (Crosses fingers). No glitches (like many who don’t work in the tech field claim). I’ve tried plenty of PS4 games and they all work normal. I have Spiderman, 2K, COD and Valhalla and they are all good games. The adaptive triggers on the controller definitely stand out as a highlight. I turn them off for multiplayer in COD because they can be a distraction. I’m sure the Xbox has some benefits, but I’m sticking with Sony. Hope everyone is able to get the console they want.

Best console of all time. You will not regret it at all.

Sony’s best console yet. Incredible graphics, super speed load and install times, and a new, fantastic controller make this a must-have.

My husband loves his Playstation 5! It is bulky and heavy in my opinion, but it loads fast and the games have great graphics. Overall, a very good buy!

I haven't had a video game console in years since I got married and had kids but due to the current world situation, I wanted to play again with old college friends. PS5 does not disappoint. The performance is incredible and the controller is fantastic. It's nearly impossible to build a custom PC at the same price and there are so many free games that Sony has offered when starting up that it's a no-brainer to get one. Really exciting to see how other software developers take advantage of the next-gen controller and the next 6-7 years will be interesting.

Bought a Physical and Digital version for the house. This thing is huge and will take up a lot of space so you have to make sure you have enough space on your media center or TV stand to put it on. Even the Digital version is pretty tall. Graphics-wise it looks stunning but you have to have a very good TV in order to take the most advantage of the console. Or at least a Monitor with 2.1 HDMI which will cost you a few big bucks. So far Spider-Man and Demon Souls have been an amazing experience. Overall, this is the superior console in my opinion.

Where to begin! First off, finally was able to grab the PS5. Not disappointed in the slightest thus far. Very easy to transfer anything you need transferred from your PS4. That's a plus. This controller puts the old Dualshock controllers to shame. The rumbling gets INTENSE, and is more 'moment focused' in games than ever before. Haptic feedback is there, but I can't comment in too great of detail on that yet given the games I've played. Controller has great battery life too. The system itself, is very very big - but the sound does not match the size. If anyone had a PS4 like me, it oftentimes would sound like a jet engine when booting up or when it was computing heavy scenes. PS5 is pretty silent to this point. I haven't noticed much sound from it (besides booting up) at all. Welcomed change. System interface is great. A lot of features aren't heavily utilized yet (4k @ 120hz), but graphically things are gorgeous. Excited to see where they are able to go with this. Certainly an upgrade from the PS4. But, I will say this - it is not worth losing sleep over trying to grab at this point (due to lack of content exclusive to the PS5 / able to fully take advantage of the features), and please don't pay scalping prices. Be patient and be happy when you finally get the chance to purchase it from an actual retailer!

Awesome console. Games load really fast and look amazing. The controller provides for an immersive experience and is one of the highlights of PS5.

Amazing!!! It is very fast, graphics are insane. Significant increase in performance from previous versions. I love it!!!

Wow Sony!! This is the biggest console size wide in history, but it’s aesthetic cannot be matched. With lots of power under the hood, any games that have been optimized for the ps5 will have better frame rates, better graphics, and faster loading times. Even those that do not get upgrades still stand a chance of playing faster and better. This is the hottest gaming console on the scene right now and is a must have. The adaptive triggers on the new dual sense controllers are incredible. This feels and looks like a new next gen machine. Highly recommend.

Ps5 is great, it’s quiet, it look nice, everything about it is great. Great step up from the ps4. Also, the trigger on the controller is great.

Won’t regret buying, has the power to display great visuals and increased performance during gameplay

The PS5 is next level for gaming consoles. There are vast improvements from last gen consoles with features such as ray tracing, excellent frame rate performance, a quite cooling fan, backward compatability, sleek design and many other awesome features. The dual sense is the stand and what give this system the edge over the competition. The controls gave me a gaming experience that I didn't know I was in need of. The technology that was used to pull this off is a mystery to me, but it is definitely the formula for success.

Its a PS5, you already know. The SSD is impressive. The controller feedback is next level. Graphics are beautiful. Multitasking works well.

if you can cop one get it, such an upgrade from the regular ps4. graphics are beautiful. super fast loading screens. the controller is sick.

Was worth the wait and purchase. One of the best gaming consoles I have purchased and is still working fine to this day

Product is amazing and the handling of it by the store was perfect. The setup of the console was very easy and it comes with a function to move all data from the previous system to the current one. The UI takes a little bit to get used to because it’s very different from the older console but I feel like the hot bar (which allows you to do things like quickly change games, play music, or check your notifications etc) is way less invasive than the PS4. The graphics make it seem like I bought a brand new tv and the speeds are fantastic.

Was one of those lucky few who managed to get a Day One console and I love it. The thing sits right in view in my living room and is frequently used. Still wonderfully silent even this far down the road (no signs of that jet engine fan whatsoever). Games look incredible, and they keep making great upgrades to last generation ones as well. The controller is on a whole different level. It's hard to compare and going back to a DS4 feels so empty now. This console was everything I wanted and more. Happy.to be on board from the beginning.

Still shocked I was able to pick one up on launch day after that bungled pre-order shamble back in September and all the scalpers who are ruining the holidays for a lot of parents and kids alike. Anyway, the set-up was pretty messy, there are lots of little tips they don't explain to you, especially when setting up a data transfer from your old Ps4. They recommend using a LAN cable but this causes issues with the transfer, use Wi-fi. Then for some reason, getting the console to not crash every day is a miracle, it happens at least once daily and seems to be tied to using an external HDD. My advice, unless you are actively playing PS4 games off of one, leave it unplugged until you need it; it just causes problems so leave it out until Sony patches this issue. Transferring games from HDD to the SSD, or vice-versa takes forever for some reason, have no idea why. Now, on to the good stuff, the games! They look amazing on next-gen, and the loading times are pretty quick for native ps5 titles. Even in backwards compatibility with ps4 titles that haven't been patched, the load times are noticeably quicker and if the game featured an unlocked frame-rate or dynamic resolution, the ps5 will max these bounds out to deliver a much better experience. Spider-man Miles Morales is probably the best tech demo out there for the system, as it allows you to have native 4k with ray-traced reflections (for a console, this is pretty impressive to see in action) or choose a performance mode that runs at near 4k with slightly cut down fidelity (you won't notice in action) and 60fps. The 2018 spiderman also gets a remaster that gives it many of the same features and is super fun to play in next gen. A lot of games are taking this route of offering a choice between high frame rate or high fidelity with 4k and it is refreshing to see devs give their customers the choice between the two. All-in all, having owned every iteration of the playstation since the OG, this was the most impressive launch line-up and experience I can remember having. Aside from the technical issues (of which there are plenty) I still find myself extremely impressed on what Sony delivered for $500. The value in that price-tag is pretty undeniable and it is an amazing experience!